Chatbot subscription sites built to UK consumer, payment and tax law from the start.

Headline prices that include every unavoidable charge, VAT shown clearly as included or excluded, and allowances described in conversations, channels and seats. This follows the drip pricing provisions of the Digital Markets, Competition and Consumers Act 2024, which the CMA has been able to enforce directly since April 2025.

Before payment, customers see the plan, the renewal date, the notice they will get and how to cancel. For consumers, the checkout records express consent to start the service at once and their acknowledgement of how that affects the cancellation right under the Consumer Contracts Regulations.

The first card payment is authenticated through 3D Secure when the issuing bank requires it, and later renewals run as merchant initiated transactions. Apple Pay and Google Pay are offered alongside cards, and card fields are hosted by the processor so card data never reaches your servers.

Bacs Direct Debit for customers who prefer it, with mandate setup, advance notice and the Direct Debit Guarantee, plus Open Banking pay by bank for annual payments. Each method is matched to invoices automatically, and failed collections trigger the same recovery steps as declined cards.

Invoices carry your VAT number and the correct treatment for UK customers, reverse charge for overseas businesses and local tax for overseas consumers where it applies. Records sync to Xero, Sage, QuickBooks or FreeAgent, ready for Making Tax Digital returns.

Reminders before annual renewals and at the end of any introductory period, a cancellation route in the account area that takes a few clicks, and confirmation emails. We build this now with the Act's separate subscription contract regime in mind, which has been delayed but is still expected.

Quotes, purchase orders, invoice payment terms and order forms for councils, NHS bodies, universities and other public buyers, including those buying through frameworks such as G-Cloud. Public sector contracts can be billed annually without a card on file.

Billing data, account data and chatbot transcripts mapped with lawful bases and retention periods under UK GDPR, cookie consent under PECR, and a trust page listing sub-processors and hosting locations for buyers' due diligence. Customers can also download a data processing agreement from the account area.

Your chatbot reports conversations, resolutions or model usage to the billing engine, and customers see a running total against their allowance. Warnings go out before a limit is reached, and any overage charge is disclosed on the plans page and in the terms, so it never appears on an invoice as a surprise.

Company name, registration number and registered office shown as UK disclosure rules require, terms that state the governing law, and a version of your terms for customers in Scotland where your adviser recommends one. Welsh language pages can be added for Welsh buyers, and Northern Ireland customers are handled on the same footing as the rest of the UK for digital services.