Services · Website development · AI customer support websites
Codeeo provides AI customer support website development London startups and scale-ups rely on when a demo video and a waitlist form are no longer enough. We build sites that hold up when a bank's risk team, a retailer's head of service, a prospective engineer and a fund's analyst all arrive in the same week. Each reader finds the page meant for them: product depth, security detail, pricing structure, documentation and a straight route to your sales team.
London AI companies tend to sell into the UK, Europe and the US at once. The site has to stay accurate across all three without turning every page into a legal notice, and it has to change as quickly as your product does. Every page type is designed so your growth team can publish without waiting on engineers.
200+ companies servedFrom a first store to an ADX listed developer
What we build
The London market for AI customer support is crowded, and buyers compare vendors quickly. A head of customer operations at a Canary Wharf insurer will open three vendor sites side by side and keep the one that explains escalation, data handling and integration without a sales call. A developer in Shoreditch deciding whether to join you reads your engineering pages and documentation before the job advert.
So we build more than a marketing site. Developer documentation sits on the same domain with its own navigation. Comparison and use case pages answer the questions prospects type into search. A trust area satisfies security teams at regulated firms. Pricing pages explain plans and what drives them without forcing numbers into places they will go stale. Everything runs on a CMS your growth team can publish to daily.
API references generated from your OpenAPI files, quick start guides, SDK pages and webhook examples, styled to match the marketing site and versioned alongside your releases. Engineers at prospective customers can judge the integration effort themselves, and your solutions engineers stop pasting the same snippets into email.
Technical evaluation starts before the first sales call.
A pricing page built from CMS fields, showing plan names, what each includes, usage measures such as resolved conversations or seats, and when a custom contract applies. VAT treatment and contract terms are explained in plain words, and your team can change a plan without a developer.
Buyers understand how you charge before they ask.
Retail and ecommerce, insurance, banking and payments, travel and hospitality, each with its own page describing the contact types your AI handles, the ones it hands to people and the systems it connects to. Financial services pages reflect the Consumer Duty language that compliance teams in the City expect.
Prospects recognise their own support queue in your copy.
Hosting regions, sub-processors, encryption, access controls, penetration testing cadence and UK GDPR and EU GDPR positions, presented as a browsable area with a request form for your security pack. Statements are drafted with your compliance lead and stored as structured content with review dates.
Security reviews at large London firms move faster.
Many London vendors sell into Europe and North America from day one. We plan regional editions with hreflang, local spelling, region specific legal pages and notes where rules differ, such as the EU AI Act transparency duties for chatbots, without copying every page three times. Visitors are offered their region rather than forced into it.
One codebase serves several markets without mixed messages.
Pages that set out how your approach differs from the categories buyers already know, such as rules based chatbots, outsourced agents or helpdesk native AI. We keep the tone factual, avoid naming competitors in ways your lawyers would query, and support each claim with something on the site.
You capture buyers who are already comparing options.
London hiring for machine learning and platform engineers is competitive. We build a careers section with role pages fed from your applicant tracking system, an engineering blog and a clear description of how your team works, including remote and hybrid arrangements you actually offer.
Candidates arrive at interview already understanding the product.
A press page with approved boilerplate, logos, founder biographies and announcements, plus a simple route for analyst and investor enquiries. During a funding round, due diligence teams read your site closely, so the facts here must match your deck and your filings at Companies House.
Journalists and investors get accurate material without emailing you.
A demo request that captures region, channel mix, ticket volume band and helpdesk platform, then books straight into the right account executive's calendar. Enterprise and self-serve leads split automatically, and every submission arrives in your CRM with its source campaign attached.
Fewer stalled leads and faster first meetings.
Cookie consent configured under PECR, analytics and advertising tags that wait for agreement, and server side tracking where it fits. London visitors include many EU users, so the banner and privacy notice cover both UK and EU expectations.
Clean data you can defend if a regulator or customer asks.
Who this suits
London has the largest concentration of AI and fintech companies in the UK, clustered around King's Cross, Shoreditch and Old Street, with many of their buyers in the City and Canary Wharf. The teams below share one problem: their product has outgrown the website that launched it. Each needs a different emphasis, so we shape the build around the stage you are at rather than a fixed template. Our role is to make the website catch up with the company you have become.
Your first site was built in a weekend to collect sign-ups. Enterprise prospects now ask for documentation, security detail and sector stories. We plan a site that adds those layers without losing the speed and clarity that won early adopters, and we structure the CMS so a small growth team can keep it current. Self-serve sign-up stays prominent for smaller teams, while enterprise visitors are guided towards documentation and a booked demo.
Usually the right time is just before the first enterprise sales hire starts.
You need regional editions that respect different privacy rules, spelling and buying habits while sharing one design system and one codebase. We set up the content model, translation workflow and regional routing, so a new market launch is a content project rather than a rebuild.
Some London companies built AI support for their own customers and now sell it as a product. Buyers will ask how a firm with FCA experience handles complaints and vulnerability, and the website should answer that directly, using language your compliance team signs off. Sector pages for lenders, payment firms and insurers sit alongside a general route for other industries, so the site does not narrow your market too early.
A London CX consultancy adding AI services needs a distinct section, or a separate site, that explains methodology, platforms you implement and how engagements are scoped. We build it so it sits comfortably beside your existing brand rather than competing with it. Insight articles by your consultants, tagged by sector and platform, keep the section active between client launches.
We only list platform partnerships you can show to a buyer.
Working together
We work with London clients remotely; discovery, design reviews and sign-offs happen by video call with shared boards and recorded walkthroughs. Most companies begin with a fixed scope rebuild of the core site and documentation, then move to a retainer that ships new use case pages and experiments each month. Teams running several regional editions sometimes prefer a dedicated group of developers and a content designer working inside their own sprint cycle. Every account, repository and licence remains in your company's name throughout.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Typically Next.js with a headless CMS for marketing pages and a docs framework fed from your repository, hosted on infrastructure you own. We fit your existing stack where it already works. Image handling, caching and preview environments are configured so marketing can check a page on a private link before it goes live to London prospects.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on scope, content readiness and how many people sign off.
The biggest factors are whether content is written already, how many page types and regional editions launch together, whether documentation is part of the first release and how quickly your compliance lead can review claims. We agree a release plan in discovery and write the dates down before design begins. Splitting the work into a core launch and later additions usually gets a better site live sooner.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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