Services · Ecommerce development · AI voice agent subscription sites

Billing sites for Manchester voice AI firms that sell through partners.

We take on AI voice agent subscription website development Manchester vendors need when their product is sold by agencies, contact centre outsourcers and resellers as much as by their own team. The site handles direct sign ups, partner accounts with sub-accounts for each end client, wholesale and retail price lists, and usage billing that follows every call minute back to the right partner and the right customer.

Manchester has a deep pool of digital agencies and contact centre operators, and many voice agent products reach buyers through them. A checkout built only for direct customers leaves partners on spreadsheets. We build for the channel from the start.

Plan your partner billingWeb development and eCommerce
Built for
Voice AI software companies in Manchester and Salford, and the agencies and contact centre operators that resell or white label their agents across the North West.
Typical timeline
Set after discovery, once we know how many partner tiers, price lists and billing integrations the first release must carry; the release plan is agreed in writing.
What you own
All source code, the partner and pricing configuration, the billing account in your name and the full customer, partner and invoice history.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What we build

Direct sales, partner sales and the billing that ties them together.

When a voice agent is resold, one call minute has three prices attached: what you charge the partner, what the partner charges its client, and what the minute cost you in telephony and model usage. Get any of those wrong and margins disappear quietly. The platform below keeps them apart, shows each party only what it should see, and still gives direct customers a simple self serve route. It is built for Manchester vendors whose growth depends on agencies in the Northern Quarter, outsourcers serving housing and utilities clients, and resellers working across Greater Manchester and beyond.

Explain your project

  • Partner sign up and approval

    Agencies and resellers apply through a dedicated form, upload company details and accept partner terms. Your team approves them, assigns a tier, and the partner receives a portal where it can create client accounts and agents without asking for help each time.

    New partners are onboarded in a controlled way and start selling quickly.

  • Wholesale and retail price lists

    Each partner tier has its own wholesale rates for minutes, numbers and seats. Partners can set the retail price their clients pay, within limits you define, and the platform calculates their margin on every invoice line.

    Partners know their margin and you protect your floor price.

  • Client sub-accounts under each partner

    A partner manages many client accounts from one login, each with its own agents, phone numbers, usage and invoices. Suspending one client for non-payment leaves the others untouched, and usage is never mixed between them.

    Partners run their book of clients without support tickets.

  • White label portal and invoices

    Partners can show their own logo, colours and support details on the client portal and on invoices, so end clients deal with the agency they hired. Your brand stays on the partner portal and contracts.

    Agencies sell under their own name while billing stays on your platform.

  • Bill the partner or bill the client

    Some partners want one consolidated monthly invoice for all their clients; others want you to collect from each client directly and pay them commission. The platform supports both, set per partner, with commission statements generated each cycle.

    Each partner chooses the billing model that suits its business.

  • Contact centre seat and minute bundles

    Outsourcers running voice agents alongside human advisers, a common set up among North West contact centres, often buy in bundles: a number of agent seats, a minute allowance and overflow rates. Bundles are sold as plans with clear overage rules and draw down visibly in the portal.

    Contact centre buyers can forecast spend before they sign.

  • Usage spikes and spending alerts

    Housing repairs lines, university clearing lines and event ticketing lines in Manchester can see sudden surges. Customers set alerts and optional caps so a busy week produces a predictable bill, and partners are warned when a client nears its limit.

    Busy periods do not turn into billing disputes.

  • Direct self serve checkout

    Alongside the channel, smaller businesses can buy directly: choose a plan, add a number, pay by card or Direct Debit and start building an agent. Direct and partner customers share the same product catalogue underneath.

    You keep a direct revenue line without competing with partners on price.

  • Partner deal registration

    Partners register an opportunity before they pitch, so two agencies working the same Manchester housing provider or college do not undercut each other. Registered deals hold for a period you set, and when the client signs, the account is created under the partner that registered it.

    Channel conflict is settled by a clear rule, not by argument.

  • Margin and channel reporting

    Revenue, cost of minutes and gross margin are reported by partner, tier and client, so you can see which channels are profitable and which partners need different terms at their next review.

    Pricing decisions rest on real margin data rather than estimates.

Who this is for

Four Manchester situations where this platform fits.

Manchester's voice AI businesses tend to grow through relationships: agencies that already hold the client, outsourcers that already run the phone lines, and integrators that already sit inside housing and education organisations. The subscription site has to make those relationships easy to run. These are the starting points we see.

01

A vendor whose partners still email for every new client

If each new client means a partner emailing your team, someone creating an account by hand and finance adding a row to a spreadsheet, growth through the channel is capped by your admin capacity. We give partners a portal where they create clients, provision numbers and see usage themselves, with billing following automatically. Your team moves from data entry to approving partners and agreeing price lists, which is work that grows revenue. Partners also stop waiting on your team, which matters to an agency that has promised its client a working agent by the end of the week.

Usually the trigger is the tenth or twelfth active partner.

02

An agency in the Northern Quarter launching its own voice product

Digital and customer experience agencies sometimes package a voice agent for their clients under the agency brand. They need a white label portal, clean invoices with their own details and a way to bill monthly retainers and usage together. We build a lean subscription site around that model, using the agency's preferred billing provider and accounting package. If the agency later wants to resell several voice products, the same portal can carry them.

03

A contact centre outsourcer selling hybrid human and AI capacity

Outsourcers serving utilities, housing and retail clients in the North West increasingly sell blended packages: AI agents on first contact and advisers for anything complex. Pricing mixes seats, minutes and service levels. We model those packages as plans, keep contract terms in the billing record and give each client a portal showing where their calls went.

04

A Salford or MediaCityUK team moving from pilots to paid plans

Teams that started with funded pilots or free proof of concept work often have no billing at all. We set up the plan catalogue, checkout and invoicing from scratch, and design the first pricing page so it can grow into partner tiers later without a rebuild. Pilot customers can be moved onto paid plans with their existing agents and numbers intact, so the switch to billing does not feel like starting again.

Starting simple is fine if the data model allows for the channel.

From partner model to a live billing platform in six stages.

  1. 01Channel and margin mappingWe document who sells to whom, what each party pays and which costs sit behind every minute, so the pricing model reflects real margins before any screen is designed.
  2. 02Account hierarchy designVendor, partner, client and user levels are defined with their permissions, billing relationships and the information each level may see.
  3. 03Portal and checkout designPartner portal, client portal, direct checkout and pricing pages are designed together and tested with one or two real partners.
  4. 04Billing and usage buildUsage from your voice platform is rated against the correct price list for each client and partner, and invoices or commission statements are generated each cycle.
  5. 05Accounting and CRM syncInvoices, payments, credit notes and partner commissions sync to accounting, and partner and client records sync to the CRM.
  6. 06Pilot partners, then wider releaseA small group of partners goes live first, issues are fixed while volumes are low, then the rest of the channel is moved over.

Technology

What we build this with.

Typically a React or Next.js front end, Laravel or Node services for the partner hierarchy, and a billing provider that handles usage and invoicing such as Stripe Billing or Chargebee. We connect accounting software and a CRM such as HubSpot or Dynamics 365, and agree the choices with your engineers.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Manchester questions about voice agent subscription billing

Mainly the depth of the partner model and the number of integrations.

A direct only site with plans, checkout and a client portal is the simplest scope, and suits a Manchester vendor still proving which clients buy directly. Each extra layer adds work: partner onboarding, tiered wholesale pricing, white label branding, commission statements and consolidated invoicing. Integrations with your voice platform's usage data, your accounting package and your CRM also shape the effort. We price after discovery, once the hierarchy and billing rules are written down, and we can phase the partner features if you want direct sales live first.

Related services for Manchester teams

Laravel developersBack end engineers for partner hierarchies, price lists and commission logic.Microsoft Dynamics 365 and CRMPartner and client records kept in step with your billing platform.Payment integrationCards, Direct Debit and commission payouts wired into every billing cycle.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews