Services · Ecommerce development · Appointment booking sites
We build appointment booking booking website development Birmingham businesses can run as their own sales channel: barbers and salons that queue out of the door before Eid and Christmas, accountants and solicitors around Colmore Row and Brindleyplace, counsellors and yoga teachers in Moseley and Kings Heath, and aesthetics and dental groups in Sutton Coldfield and Solihull. Clients choose the service, the person and the time, pay a deposit or the full amount, and get a confirmation that tells them exactly where to go. Your team gets one diary and one clear record of the money.
A Birmingham booking site has to cope with very uneven demand, families booking together and clients who are more at home in Urdu, Punjabi or Bengali than in English. We plan for those from the first conversation, so they shape the payment rules and screens rather than being patched on after launch.
200+ companies servedFrom a first store to an ADX listed developer
What the booking site handles
Demand in Birmingham is rarely smooth. A barber on Soho Road or Stratford Road can turn away dozens of people in the days before Eid, a salon in the city centre fills every slot before Christmas and Diwali, and a practice near Colmore Row is booked out at lunchtime but quiet by mid afternoon. Our online booking system development for Birmingham clients is built around that unevenness. Peak days get their own release dates, deposit rules and limits per client, quieter periods get easier terms, and families can book several people in one go. Payments run through a provider account in your name, and every refund, transfer and no show charge is recorded against the booking. These are the capabilities Birmingham businesses ask for most; discovery decides which belong in your first release.
Eid, Diwali, Vaisakhi, Christmas, prom season and wedding weekends can each have their own rules: slots released on a set date, a higher deposit, a limit on bookings per client and stricter cancellation terms. Everything reverts to your normal settings once the busy period ends.
Busy days are sold fairly and protected against no shows.
A parent books haircuts for three children and themselves, or a group books treatments together, in one transaction. The site finds back to back slots with one stylist or parallel slots with several, takes one payment and sends one confirmation listing everyone.
Families book in a minute instead of making four phone calls.
Each service sets how it is paid. Clients pay by card, Apple Pay or Google Pay, with 3D Secure handled at checkout, and services that are paid in person can still require a card to be held so the slot is protected.
Payment rules fit each service rather than one rule for everything.
Where your terms include a missed appointment fee, the client's card is authenticated and saved with their agreement at booking. If they do not arrive, the fee can be taken later as a merchant initiated transaction under Strong Customer Authentication rules, with a receipt sent automatically.
No show fees are actually collected, not just threatened.
Many Birmingham clients prefer Urdu, Punjabi, Bengali, Arabic or Polish. We translate the booking flow, confirmations and key policies with human review, support right to left layouts where needed and keep the terms identical in meaning across every language.
More clients book online instead of calling to ask in person.
Counsellors, psychotherapists and wellbeing practitioners need booking without exposure. Intake asks only what the first session requires, nothing sensitive appears in email subject lines or text reminders, and session notes stay outside the booking system entirely. Health and mental health information is special category data under UK GDPR, and the build treats it that way.
Clients book discreetly and practitioners keep records proportionate.
Confirmations give each branch's nearest station, such as New Street, Moor Street or Snow Hill, the closest West Midlands Metro stop, parking options and step-free entry details, so commuters from Wolverhampton or Coventry know exactly where to go.
Clients arrive on time and at the right entrance.
Clients cancel or move appointments themselves within your notice periods. Deposits move with the booking or are kept according to your terms, refunds go back to the original payment method and the Consumer Contracts Regulations information is shown before the client pays.
Front desk time goes on clients in the chair, not on the phone.
Groups with branches in the city centre, Sutton Coldfield and Solihull run each diary separately, share staff when needed and report on bookings, deposits held, refunds and no show rates by site. Each manager sees only their own branch.
Owners see the whole business while managers run their own site.
VAT registered businesses issue proper receipts for every deposit and balance, and payouts from the payment provider are matched to bookings. Sales and refunds flow into Xero, Sage or QuickBooks so your bookkeeper is not retyping figures each month.
Clean books without a monthly spreadsheet exercise.
Who this is for
Owning your booking site makes most sense where demand is already there and money is leaking: slots lost to no shows on your busiest days, family bookings tying up the phone, sensitive clients put off by a generic marketplace, or a growing group with every branch on a different tool. These are the four situations we see most in Birmingham. Each one changes who pays, when the money is taken and how much the booking record should hold about the client.
Barbers and salons across Sparkhill, Small Heath, Handsworth and the city centre see enormous demand before Eid, Diwali and Christmas, then quieter weeks after. Peak day release dates, deposits, family bookings and limits per client stop the busiest days being swallowed by a few people who never arrive, while normal weeks stay easy to book.
Peak rules switch on and off by date, so nobody has to remember.
Accountants, solicitors, mortgage advisers and HR consultants near Colmore Row and Brindleyplace want fewer unpaid first meetings. A paid consultation flow with topic choice, short screening questions and office or video slots replaces the open contact form. Firms regulated by the SRA or FCA keep their own duties; the site shows the information they need to show at the right point.
Counsellors, yoga teachers, massage therapists and acupuncturists in south Birmingham often work alone or share rooms. They need discreet booking, simple payment and room scheduling with other practitioners in the same building. We build for privacy first, with minimal intake, neutral reminders and no sensitive detail in the booking record.
Discretion matters more here than any marketing feature.
Aesthetics, dental and physiotherapy groups with several sites need a shared booking website, consultation before treatment, courses paid upfront and central reporting. Clinics registered with the CQC keep their compliance duties; the booking site supports them with accurate records, consent capture before the visit and clean separation from clinical notes.
How we work together
Codeeo has no Birmingham office. Our team of 80+ works from Dubai, Riyadh and Karachi and runs Birmingham projects remotely, with discovery, reviews and testing by video call. We have delivered 200+ projects across the UAE and the US and are rated 4.7 from 23 Google reviews. A single salon or practice usually starts with a fixed scope build; groups with several sites often keep a retainer afterwards for new services, branches and reporting. Online payment integration in Birmingham is scoped as a distinct piece of work, because group payments, held cards and peak deposits each need their own testing. If you already use a payment provider for card terminals, we look at whether the same account can handle online bookings first.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Next.js or Laravel for the booking site, a scheduling engine built for staff, rooms and group bookings, and a payment provider such as Stripe or Square chosen for how your clients pay. Hosting sits in a UK or EU region, translated content is managed in the same admin, and every account is opened in your business's name. Managers change prices, peak dates and deposit rules themselves from the admin.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
The number of services, sites, languages and payment rules sets the timeline.
A single barber or therapist with one deposit rule is a small build. A clinic group across Sutton Coldfield and Solihull with consultations, courses and accounting integration takes longer, and each translated language adds review time. If you want the site live before a particular Eid, Diwali or Christmas, tell us at the start; we plan backwards from that date and keep extras for a later release so the core booking and payment flow is ready in time.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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