Subscription platforms for Birmingham vendors selling AI agents to finance operations.

A base subscription covers the agent and a set volume. Add ons such as an extra channel like web chat or email, additional language packs, a complaints workflow or premium support are bought separately and appear as their own invoice lines. Customers add them from the portal, and the billing engine prorates the first period automatically.

Many West Midlands lenders and mutuals set budgets once a year. The platform supports annual prepaid plans invoiced against a purchase order, with the PO number, cost centre and billing contact stored on the account and printed on every invoice. Renewal reminders go out well ahead of the end date so budgets can be approved in time.

Consultancies and systems integrators often sell and implement agent products for banks. Partners get their own portal to register deals, create customer accounts, see commissions or wholesale pricing, and download statements. You decide whether the partner or the end customer is billed, per deal.

Operations buyers think in teams. Plans can be set per team or per seat, with the admin able to move licences between collections, complaints and customer service teams. Limits are enforced by your product and reported back to billing so the invoice matches what was used.

Pages for each use case, such as arrears contact, payment holiday requests, complaint summaries or document checks, explain what the agent does, what the human still decides and how it fits with the buyer's existing contact centre or case system. Written in plain British English for operations readers, with clear links to the plan that covers each one.

New customers register their organisation, with the legal name and registered office pulled from Companies House and checked against what they enter. Sole traders and individuals are blocked or routed differently, since the product is meant for regulated firms and their service providers.

Card payments with Strong Customer Authentication on the first charge, Bacs Direct Debit for monthly plans, and bank transfer for annual invoices. Each method has its own reconciliation and failure handling, and payment provider fees are visible to your finance team in reporting.

Your team sees upcoming renewals, accounts with falling usage and unpaid invoices in one view, with tasks pushed to the CRM. Customers see their renewal date, current plan and add ons in the portal, with a single page explaining what changes if they renew, upgrade or let the plan end.

Both the marketing site and the customer portal are built and tested to WCAG 2.2 AA, which matters to institutions with Equality Act duties to their own staff. Keyboard navigation, screen reader labels, contrast and clear error messages are checked as part of every release, not as a final audit.

A section written for the supplier management teams that vet you: where data is hosted, which subprocessors you use, how access is controlled, how incidents are reported and how a customer would exit. Detailed documents sit behind a simple request form, so your team knows which Birmingham or regional institution is reviewing you and can follow up while the review is live.