Booking and payment websites for UK car wash networks, franchises and growing operators.

Customers search by town or postcode, see the nearest sites and mobile coverage areas, and book directly from the result. Each location has its own page with hours, services and directions, which also supports local search visibility for every town you trade in. Temporary closures and changed hours are set per site and shown before anyone books.

Customers enter their registration and the DVLA Vehicle Enquiry Service returns details such as make and colour, so the crew knows which car to look for. The customer then confirms the vehicle size from clear pictures, which sets price and duration. Lookups are cached per booking only for as long as needed.

Head office sets core services and prices once. Individual sites can be allowed to vary prices within limits, add local services or switch services off, and every change is logged with who made it and when. Promotions can run nationally or in one region, with start and end dates fixed in advance.

Cards, Apple Pay, Google Pay and Pay by Bank through Open Banking. Strong Customer Authentication runs at checkout, and cards saved for later charges are set up properly so those charges are treated as merchant initiated and do not interrupt the customer again. Failed payments are retried with a clear message instead of a silent error.

Where franchisees deliver the work, each one can hold a connected payment account. Customer payments are split automatically between the franchisee and head office according to the agreed fee, with every split visible in reporting for both sides. Head office never has to hold franchisee money and pay it on by hand.

Online bookings carry statutory cancellation rights under the Consumer Contracts Regulations. The platform records the customer's express request for the work to start within the cancellation period, applies your own terms alongside the statutory ones and calculates refunds consistently at every location. Staff choose a reason from a set list, so reporting stays meaningful.

Packs of washes, gift vouchers and corporate credits are sold online and redeemed at any participating site. Balances are held centrally, so a voucher bought for a site in Leeds can be used in Cardiff if your network allows it. Expiry terms are shown before purchase and unused value is tracked for your accounts.

Service messages such as confirmations and reminders are kept separate from marketing. Promotional emails and texts go only to customers who opted in or qualify for the soft opt in under PECR, and every message carries a simple way to unsubscribe. Consent records show when and how each customer agreed.

The booking path is designed and tested to WCAG 2.2, covering screen readers, keyboard use, contrast and clear error messages. Customers can record an access need, and the Equality Act duty to make reasonable adjustments is reflected in how sites respond. Every new template is checked before release.

Head office compares bookings, takings, refunds, no shows and prepaid liabilities across sites and regions. Site managers see their own figures, franchisees see theirs, and exports go to your finance team or accounting system each day. Figures for vouchers, deposits and refunds reconcile with the payment provider's own reports.