Casino membership portals for Birmingham venues on Broad Street and at the NEC.

Short term memberships for people in Birmingham for a trade show, a concert or a conference. The visitor joins online before travel, completes age and identity checks at home, and arrives with membership ready, rather than queuing at reception with a group of colleagues on a busy evening.

Monthly and annual tiers for West Midlands members, with automatic renewal, upgrade and downgrade prorated, renewal reminders and VAT invoices. The full price is shown on the tier page with no fees added at checkout, as the 2024 Act's drip pricing rules require. Members choose renewal reminders by email or text, recorded with their consent.

The first payment is authenticated through the card issuer, then renewals run as merchant initiated payments. Membership is sold on a hospitality merchant account kept apart from any gaming transactions, so card rules for each never get mixed up.

Restaurants around Brindleyplace and the Mailbox, hotels near New Street and the NEC, and venues for shows and gigs apply online with Companies House details, insurance, bank information and their food hygiene rating where it applies. Your team approves each one. Insurance expiry dates are tracked, and a lapsed policy pauses the partner's listings until it is renewed.

Partners list dinners, rooms and packages with dates and limits. On big event nights in the city, capacity matters, so offers close automatically when full. A moderation step stops any listing that mixes hospitality with gaming credit, in line with the Commission's rules on incentives.

The member pays once; the payment splits between the partner and your commission. Partners receive scheduled payouts with statements per booking, and your finance team reconciles against the provider's reports instead of spreadsheets. Commission can vary by partner type or by event weekend, and changes apply only to new bookings so past statements never shift.

A member who finds a booking was not honoured raises it in the portal, the partner answers, and your team decides. Membership cancellations within the period set by the Consumer Contracts Regulations are refunded automatically, and stopping renewal later takes a few clicks.

Your exclusion register and SENSE enrolments recorded by staff suspend membership benefits and marketing everywhere at once. A person excluded at a Broad Street venue cannot quietly join a portal tier for your NEC site instead.

Birmingham has several large universities, and many students are adults, but marketing must never appeal to under 18s. We design imagery and partner offers with that in mind and log every failed age check so your team can review patterns. Partner offers aimed at freshers' weeks or student nights are refused at moderation.

Membership revenue, partner sales, refunds and safer gambling interactions reported per venue and per licensing authority, so the Birmingham City Council site and the Solihull site each have their own figures ready for review. Head office can still see the whole group on one screen when it needs to compare sites.