Services · Ecommerce development · Casino membership portals
Casino membership website development UK operators commission from us is a paid members' portal for businesses that already hold a Gambling Commission licence. Members choose a tier, pay for it online and manage renewals themselves, while vetted hospitality partners sell dining, hotel and event offers through a marketplace inside the portal. Gaming stays in your licensed systems; the portal handles membership, partner commerce and the safer gambling checks that must sit around both.
The build is shaped by national rules rather than taste: UK GDPR, PECR consent, the Consumer Contracts Regulations, the pricing rules in the Digital Markets, Competition and Consumers Act 2024, and the Commission's own codes. We plan those with your compliance lead before a screen is drawn.
200+ companies servedFrom a first store to an ADX listed developer
What the portal includes
A casino membership site in Britain carries two kinds of commerce. The first is the membership itself: recurring payments for a tier that brings hospitality benefits, priority booking and invitations. The second is a marketplace where restaurants, hotels, transport firms and event promoters sell to your members and pay you commission. Both must respect the same safeguards, because a member who has self-excluded or set a limit should not be pursued with perks that pull them back to the gaming floor.
We design the portal so membership revenue, partner sales and gaming spend never blur together in the ledger, and so your compliance team can see who was offered what, when, and why. Each piece below is configurable per venue, which matters when a group operates under premises licences issued by several different councils.
Public tier pages state the full price, the renewal period and what is included, with no fees added at the last step. Checkout collects date of birth, runs the age and identity check, and takes payment through a provider that supports Strong Customer Authentication.
Members join with total cost shown up front, as the 2024 Act requires.
Sign up checks age and identity against electronic data before payment is taken, with a document upload fallback reviewed by your staff. Results are stored with the member record so a venue can see the check was done and when, without the guest repeating it at the door on every visit.
Nobody under 18 can buy a membership, and you can show how.
Monthly or annual plans, upgrades and downgrades with proration, reminders before renewal, failed payment retries and VAT invoices issued automatically. The billing logic is written so new subscription contract duties can be added without rebuilding the checkout.
Renewals run without staff chasing card details.
Restaurants, hotels and promoters apply through a form that captures Companies House details, insurance, food hygiene ratings where relevant and bank information. Your team approves, rejects or asks for more before any listing appears to members. Partners re-confirm their details on a schedule you set, and lapsed insurance pauses their listings.
Only checked businesses ever reach your members.
Members update cards, change tier, download invoices, see partner bookings and set their own reality check reminders from one account area. Marketing preferences for email, SMS and post sit on the same page, recorded with time and wording as PECR and UK GDPR expect. A clear link to stop renewal sits on the main account page, not behind a support form.
Fewer calls to reception and fewer disputed renewals.
Partners publish offers in a structured format with dates, capacity and terms. Every listing passes a moderation queue that blocks anything mixing gambling with the offer, such as free play attached to a dinner, in line with the Commission's incentive rules.
Partner offers stay clear of gambling inducements.
Split payments hold the partner's share and your commission at the point of sale, with scheduled payouts, statements partners can download and a clear reconciliation for your finance team. Commission can differ by partner category, venue or promotion, and changes apply only to new sales.
Partners are paid on time and your margin is visible per offer.
Members raise a problem against a booking, the partner responds in the same thread, and your team decides with the evidence in front of them. Cancellations within the statutory period are refunded without argument. Patterns of complaints against one partner are flagged so you can review the relationship early.
Complaints are resolved on the record, not by email.
Membership records are checked against your own exclusion register and, for remote licensees, GAMSTOP before any marketing or perk is sent. Land based venues can record SENSE enrolments supplied by staff, so an excluded person cannot quietly rejoin online. Staff interactions logged at a venue can also pause a member's perks while a conversation is followed up.
Excluded customers are never marketed to through the portal.
Dashboards split membership revenue, partner sales, refunds and safer gambling interventions by venue and licensing authority, ready for internal audit and for answering questions from the Commission.
Head office sees every venue on the same basis.
Who this is for
The national market mixes very different businesses: long established casino groups with venues in many towns, single sites with a loyal local following, and online operators holding a remote licence who want a premium club around their brand. What they share is a regulator with clear expectations about customer interaction, age checks and incentives. The portal has to suit the operator's structure and the Commission's codes at the same time, so we start from where you are.
Each premises licence is issued by a different local authority with its own statement of principles. We build one portal with venue level settings for opening of membership, partner categories and local conditions, so a rule that applies in one town does not leak into another. Rollout can go venue by venue, starting with the site whose members are most active online, and later venues reuse the same configuration with their own partners and content.
One codebase, venue specific rules.
Online operators sometimes want a paid tier that brings hospitality and events rather than bonuses. We keep that club outside the gaming wallet, screen against GAMSTOP and your own register, and make sure no perk works as an incentive the Commission would treat as gambling promotion. Membership payments run through a separate merchant account so card rules for gambling deposits and for hospitality purchases are never confused, and your licensed platform keeps sole control of play.
Hospitality perks, not gaming bonuses.
Scots law governs consumer contracts made with members in Scotland, so terms, cancellation wording and dispute routes need review by a Scottish solicitor. We build the portal so terms can differ by jurisdiction and the right version is attached to each member's contract at checkout. The Gambling Commission still licenses venues on both sides of the border, but local licensing boards in Scotland, not English councils, issue the premises licence.
Terms versioned by jurisdiction.
Many venues still run membership from a reception database and paper forms. We migrate member records, consent history and exclusion flags carefully, test that nothing was lost, and switch over with a plan for members who never had an email address on file. Old consent that cannot be evidenced is not carried forward, which keeps marketing lists clean from the first day of the new portal.
How we work together
Codeeo has no office in the UK. Our team of 80+ works from Dubai, Riyadh and Karachi and runs discovery, design reviews and testing sessions with British clients by video call. We have delivered 200+ projects across the UAE and the US and are rated 4.7 from 23 Google reviews. Most operators start with a fixed scope first release covering one venue or one membership product, then keep the portal improving under a retainer as more venues and partners join. Retainer work usually covers new partner categories, seasonal tiers and changes that follow new guidance from the Commission.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack around your payment provider, your verification supplier and the systems your venues already run, such as table management, CRM and accounting, so membership data flows where it is needed and stays in UK or EU hosting agreed with you. Nothing is locked to a proprietary platform you cannot move away from.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Operators licensed by the Gambling Commission, or those in the application process.
We only build for businesses that hold, or have applied for, the right operating licence, and for venues with a premises licence from their local authority or Scottish licensing board. We ask to see the licence details during discovery. We do not build membership products for unlicensed operators or for sites aimed at players in Great Britain without a Commission licence, whatever the business model. If your licence is under review or suspended, we pause work until the position is clear.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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