Services · Mobile app development · Clinic apps
Codeeo offers clinic app development London private practices can own outright: consultant booking, referral letters, insurer details, video consultations and payment in one patient app, with a matching dashboard for your secretaries and clinicians. It matters in London because your patients arrive from everywhere at once, from City offices, outer boroughs, other parts of the country and abroad, and every one of them expects to book and prepare without phoning a busy reception desk.
The app handles access and administration. Clinical decisions stay with your registered clinicians, and we build nothing that diagnoses, triages or recommends treatment. That keeps the product clear of medical device rules unless you decide, with proper regulatory advice, to go further.
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What a London clinic app can include
A Marylebone consultant, a private GP service in Canary Wharf and a diagnostic clinic in Richmond have different patients, but they share one problem: too much of the booking and paperwork runs through phone calls and email. These are the parts we build for London practices, ordered around the moments where patients most often drop off or wait.
Doctor booking app development London patients actually use starts with knowing who they are. Many are self-paying professionals with little spare time, many are covered by a private medical insurer through their employer, and some travel from overseas for a specific consultant. Each group needs a slightly different route through the same app, so we design those routes before we design any screens. Clinic appointment app development London groups ask us for usually begins with that routing, then adds the documents, payments and reminders around it.
Patients find a consultant by specialty, location, language spoken or next available slot. Each profile shows the clinician's professional registration number, such as a GMC number, so patients can check it on the public register themselves, plus the sites where that consultant holds clinics across London.
Patients reach the right specialist without a call to the secretaries.
Many specialists ask for a referral before a first appointment. The app lets patients photograph or upload the letter, attach it to the booking and see whether it has been accepted, while your medical secretaries review it from the dashboard. Rejected referrals return to the patient with a short reason.
First consultations start with the referral already on file.
Self-paying patients see the consultation type and pay by card, Apple Pay or Google Pay. Insured patients enter their insurer, membership number and authorisation code, which your team checks before the appointment is confirmed. The two routes are kept separate from the start.
Fewer billing queries after the appointment.
Secure video calls inside the app for follow ups and suitable first appointments, with a waiting screen, connection test and fallback to telephone. Remote consultations can affect your CQC registration position, so we confirm the regulated activities with you before switching this on.
Follow ups without a trip across London.
London clinics often see patients from the Gulf, Europe and beyond. We support several interface languages, international phone numbers, overseas addresses and a coordinator role that can book on behalf of a patient or family member with recorded consent.
Overseas patients book through the same product as local ones.
Consultants who hold sessions in the West End on Monday and in a suburban hospital on Thursday appear correctly in one diary. Patients see travel information for each site, including the nearest Underground or rail station. Session changes made by a secretary update every open booking at once.
One diary for every site a consultant works from.
Clinic letters, invoices and results are released to the patient only after a clinician approves them in the dashboard. Every view is logged, and nothing is sent by plain email.
Sensitive documents stay inside an audited, access-controlled space.
Your team sees new bookings, pending referrals, insurer checks, unpaid invoices and cancellations in one view, with roles that limit who can see clinical documents and who handles billing only.
Every booking has an owner and a clear next step.
Reminders by push notification and SMS, with preparation notes such as fasting instructions written by your clinicians. When a slot is cancelled, patients on a waiting list for that consultant are offered it first.
Short notice gaps in a consultant's list get filled.
Clinic management app development London groups ask for usually ends in reporting: bookings by consultant and site, referral sources, insured versus self-pay mix, cancellations and unused room time. Practice managers export what they need for partners' meetings, and access to identifiable data stays limited to the roles that need it.
Decisions about sessions and rooms based on real booking data.
Who this is for
Private healthcare in London is not one market. A single-handed consultant renting rooms near Harley Street works very differently from a clinic group with sites in five boroughs. Here are the four starting points we see most often, and what we would build first for each. Each still needs the same foundations: secure records, clear consent and a dashboard your staff trust. If yours sits between two of them, discovery is where we sort that out, by video call, with the people who actually run your diaries.
You rent consulting rooms, rely on one or two secretaries and take referrals from GPs and other consultants. Your priority is a professional booking route, secure document upload and simple invoicing, not a large platform. We build a focused app around your diary, carry your brand rather than a booking marketplace's, and keep the admin side small enough for a secretary to run without training sessions. Secretaries working for several consultants can switch between their diaries in one login.
A small, polished app suits a referral-led practice.
Your patients want a same-day appointment near the office, a video option on busy days and fast access to letters for their employer or insurer. Many come through corporate health plans. We design around quick booking, company account codes, sick note and letter requests, and reminders timed for people who commute in and out of central London.
Patients and their families travel to London for specific consultants and procedures. They need to book from abroad, share records in advance, pay in a way that works internationally and keep in touch with a coordinator. We build a coordinator workspace, multilingual content and structured pre-visit checklists so nothing depends on long email chains across time zones. When a sponsor or employer pays on a patient's behalf, we can record guarantor details against the booking.
Translations of clinical content should be checked by your clinicians.
You run imaging, screening or outpatient services across several London sites and need shared diaries, room and equipment scheduling, and reporting by site. We plan the app and dashboard as one connected system, with role-based access per site and the reporting your operations lead needs to see where capacity sits unused each week.
How we work together
Most London practices start with a fixed scope first version covering booking, documents and payment, then keep a monthly retainer for improvements and operating system updates. Larger groups with a longer roadmap sometimes take a dedicated team of engineers and a product lead. Our team works remotely with clients in London, and all discovery, design reviews and demonstrations run by video call, with written decisions after each one so your governance records stay complete. Whichever model you choose, the code, accounts and documentation stay in your name, so you can bring development in house or move to another supplier later without starting again.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We use native or cross platform mobile code, a secure web dashboard and UK cloud hosting where you need data kept in the UK. Integrations with your practice management, billing or video system go through their published APIs, and we document every connection so your IT provider understands what runs where. Monitoring and alerts are in place on launch day.
01Mobile
02Data and cloud
03Marketing and tracking
It depends on scope, integrations and how quickly decisions are made on your side.
A consultant practice that needs booking, document upload and card payment is a much smaller build than a multi-site group with insurer checks, video consultations and a practice management integration. We agree the first release during discovery, write down the dates for design, build and testing, and keep later features for the next release so you can launch sooner and learn from real patients. The biggest variables are usually third-party integrations and the time your clinicians can give to reviewing patient-facing wording.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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