Services · Ecommerce development · Community management membership sites
Codeeo delivers community management membership website development UK operators can roll out across a whole portfolio: managing agents, build to rent landlords, residents' management companies, estate operators and housing providers that sell optional memberships. Gym and pool plans, co-working desks, communal garden keys, residents' club subscriptions and passes for neighbours are sold, renewed and cancelled on one platform. Members pay by card, wallet or Direct Debit, and your head office sees who holds which entitlement at every site.
This is the commerce side of community management, and community management subscription website development UK operators can run themselves once it is live. The platform takes the money, enforces the rules on who may join, and keeps renewals and cancellations within UK consumer law, so site teams stop chasing standing orders and spreadsheets.
200+ companies servedFrom a first store to an ADX listed developer
What the platform handles
A national operator rarely sells one membership. A block in Leeds might offer a residents' gym plan, a scheme in Glasgow a co-working desk, and an estate in Kent an annual subscription to the residents' club that maintains the woodland and play areas. The same company needs one set of rules for pricing, consent, VAT and refunds, applied consistently while each site keeps its own offer.
We build the membership platform so that portfolio structure comes first. Sites, tiers and eligibility rules are configured by your team, and the payment, renewal and cancellation logic underneath stays the same wherever a member signs up. The result is a single place to sell, a single record of who is entitled to what, and reporting that adds up across the country.
Good community management paid membership platform development UK operators can trust also means planning for growth: the second region, the first Scottish scheme, the new amenity type nobody sells yet. We leave room for those in the data model from the first release.
Regions, sites, buildings and amenities are set up as a hierarchy. Each site lists its own tiers and capacity, while finance and compliance settings are inherited from head office. Adding a newly handed over scheme becomes configuration work for your team rather than a development project.
New sites go on sale without new code.
Residents, owners, neighbours and corporate members can each see different plans. Eligibility is checked against your property records or an address list, and concession tiers for older members, students or households on lower incomes are approved by staff before the discounted rate applies.
The right people reach the right plan at the right rate.
Members pay by debit or credit card, Apple Pay or Google Pay, or set up a Direct Debit through a Bacs approved provider with the Direct Debit Guarantee shown at sign up. Open Banking payments can be added for members who prefer to pay straight from their bank account.
Fewer failed sign ups because members pay the way they already do.
The first card payment runs through 3D Secure so the issuer can authenticate the member, and later renewals are flagged as merchant initiated so they are not stopped for a fresh challenge every month. When a bank still asks for authentication, the member gets a link to complete it.
Recurring card payments that meet SCA without constant interruptions.
Monthly and annual plans renew on schedule, with reminders before an annual renewal, retries when a payment fails and clear messages that tell the member what to do. Access is paused, not deleted, while a payment is outstanding, so nothing is lost when the member settles.
Renewal income that does not depend on staff chasing members.
A co-working floor or a pool can only take so many members. Each amenity carries a cap, and once it is reached new applicants join a waitlist and are offered a place in order when someone leaves. Members can buy guest passes within limits you set, and every pass is tied to the host member's account.
Amenities stay usable for the members who pay for them.
The Consumer Contracts Regulations give members a cancellation period for online sales, and we build that in: the right to cancel is explained before payment, members who start using a facility early agree to that, and any proportionate charge is calculated by the system. Cancelling later is as easy online as joining.
Fewer disputes and chargebacks over how a membership ends.
Signed in members see their plan, payment method, invoices and renewal date, and can upgrade, pause or cancel. Content such as house rules, induction videos, club newsletters and AGM papers sits behind the login, visible only to the tiers that should read it.
Members serve themselves and site teams answer fewer emails.
Each tier carries its own VAT treatment, set by your finance team on advice from your accountant, because a gym plan sold by a landlord and a subscription to a non-profit residents' club are not always taxed the same way. Members receive VAT invoices where they apply.
Invoices your accountant can reconcile without rework.
Head office sees active members, churn, failed payments and revenue by region, site and tier, and can export the figures to your accounting or property management system. Site managers see only their own schemes.
One view of membership income across every nation you operate in.
Who this is for
Community memberships in the UK grow out of very different structures. A landlord adds paid amenities to a rental scheme, a residents' company collects a voluntary subscription, a Scottish factor manages shared facilities for owners. The platform has to respect who owns the facilities and who is allowed to charge for them, and the answers decide which entity takes payment, which bank account receives it and whose name appears on the invoice, so we start every project by mapping that out.
You look after buildings for many freeholders and residents' management companies, each with its own amenities and its own decisions about who may use them. We set each client up as a separate site with its own branding, bank account and reports, while your team administers everything from one login. Funds can be routed to the right client account rather than pooled.
Client money stays separated by site.
Your schemes have gyms, co-working floors and roof terraces that residents use as part of their tenancy. Selling spare capacity to people who live nearby brings in income, but only if residents keep priority. We cap non-resident numbers per site, sell day passes and monthly plans, and give resident tiers first access when capacity is tight.
On large freehold estates, a residents' club or management company often funds play areas, sports pitches or a clubhouse through subscriptions. We build a sign up and renewal flow that is easy for every household, supports annual Direct Debit, and gives the committee clear records of who has paid ahead of the annual general meeting.
Scotland has its own legal system and property factors work under their own statutory code. Where a portfolio crosses the border, we keep Scottish sites configured separately for terms, notices and complaint routes, so wording written for England is not shown to members in Edinburgh or Aberdeen. Welsh language content can be added for sites in Wales.
Terms are set per nation, not copied across.
How we work together
Codeeo has delivered 200+ projects across the UAE and the US, with a team of 80+ across Dubai, Riyadh and Karachi, and is rated 4.7 from 23 Google reviews. We have no UK office; we work with UK clients remotely, with discovery, design reviews and demos run by video call. Most operators start with a fixed scope first release at a pilot site, then keep improving on a retainer. Larger portfolios sometimes take a dedicated team through a staged national rollout.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack to suit your existing property and finance systems, the payment providers you prefer and the team who will run the platform after launch, rather than forcing one product on every client. Hosting is set up in your own cloud account, with backups and monitoring agreed before launch.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on scope, so we price it after discovery rather than quoting a figure upfront.
The main cost drivers are the number of sites and tiers, how many payment methods you need, whether eligibility must be checked against your property records, the integrations with accounting or property management software, and how much content sits behind the login. A single pilot site with card payments is a much smaller build than a multi nation portfolio with Direct Debit, concessions and client money separation. We write the scope down before quoting.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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