Services · Ecommerce development · Dental clinic booking sites
Codeeo provides dental clinic booking website development UK dental groups and multi site owners use to sell appointments and take payment online across every practice they run. One website handles availability, prices, deposits, plan sign ups, refunds and receipts, while each practice keeps its own diary, clinicians and local terms. It is built for UK consumer, payment and data law, and for the differences between England, Scotland, Wales and Northern Ireland.
National groups rarely start from scratch. Most have a patchwork of booking widgets, payment accounts and price lists collected through acquisitions. We replace that patchwork with one platform and one set of rules your head office can manage, rolled out practice by practice.
200+ companies servedFrom a first store to an ADX listed developer
Platform features
A single practice can live with a booking widget. A group cannot, because every widget brings its own price list, terms, payment account and data processor. Dental clinic online booking system development in the UK, done at group level, means a shared platform where head office sets the rules once and practices inherit them, with local changes only where the law or the practice genuinely differs.
The features below are what we design for groups. Some are about patients booking and paying. Others are about the controls head office needs: consistent pricing, clear terms, reliable refunds and evidence that the platform treats patient data and consumer law properly in every nation you operate in. Clinical decisions never move onto the website: it books and takes payment, and your clinicians decide treatment.
NHS dentistry is organised differently in England, Scotland, Wales and Northern Ireland, with different charges and rules on what practices may ask of NHS patients. The platform holds those differences as settings, so an NHS appointment in one nation never inherits a deposit rule written for private work in another.
Each practice follows the rules that apply where it is, automatically.
Head office maintains one price list with regional variations. Prices shown on booking pages include every mandatory charge and any VAT that applies, because the Digital Markets, Competition and Consumers Act bans drip pricing. Your accountant decides which treatments are exempt and which are cosmetic and taxable; the platform applies that decision consistently.
The same treatment is priced and taxed the same way on every page.
Groups often hold practices in several companies. Card, wallet and pay by bank payments can settle to a central merchant account or to each entity's own account, with Strong Customer Authentication handled by the provider. Receipts carry the correct company name and VAT details where they apply.
Money lands in the right company with the right paperwork.
Monthly plans can be sold online with a Direct Debit through your plan administrator or Bacs bureau. The subscription contract rules in the Digital Markets, Competition and Consumers Act are expected in 2027, so we build plan sign up and cancellation so they can adapt to the final rules without a rebuild.
Plan sales today, with room for the coming subscription rules.
Cancellation, deposit and refund terms change over time. The platform keeps every version, shows the current one at booking, and stores which version each patient accepted. Scotland has its own legal system, so practices there can carry terms drafted by a Scottish adviser.
You can prove what each patient agreed to and when.
Patients search by town, postcode or current location and see nearby practices with the next available slot for the treatment they want. Each result shows whether the practice is accepting new NHS patients, its private appointment types and access details, so a patient in Cardiff is never shown a slot in Glasgow by mistake.
Patients reach the nearest bookable practice in two taps.
Health details are special category data under UK GDPR, so booking forms collect only what is needed. Service messages and marketing are separated, with an unticked marketing choice that meets PECR. Cookie consent controls analytics and advertising tags across every practice page.
One consent model across the group, auditable for the ICO.
Booking pages are designed and tested to WCAG 2.2 AA, with keyboard access, clear focus states, readable contrast and error messages that explain the fix. The Equality Act duty to make reasonable adjustments applies to every practice, so the platform gives all of them the same accessible booking flow.
Accessibility solved once, for every site you add.
Groups with practices in Wales can offer booking pages, terms and confirmations in Welsh alongside English. Patients pick their language once and the choice carries through to their messages. Translation is done by a qualified translator and reviewed by Welsh speaking staff before launch.
Welsh speaking patients book in their own language where you offer it.
Head office sees online bookings, payments, deposits held, refunds and failed payments by region, practice and appointment type. Role based access lets area managers see their own practices only, and every refund or rule change is logged with who made it.
One view of online income, with an audit trail behind it.
Who this suits
The case for a shared platform grows with each practice you add. Dental clinic booking website design in the UK also has to account for very different patients: city professionals, rural families, students, older patients who prefer the phone. These are the businesses we usually work with, and what each tends to need first. In every case we plan the platform so a newly acquired or newly opened practice can be added by your own team, using settings and templates rather than a fresh development project.
Practices in England and Scotland, or England and Wales, work under different NHS arrangements and different healthcare regulators: the CQC in England, Healthcare Improvement Scotland, Healthcare Inspectorate Wales and the RQIA in Northern Ireland. The platform carries those differences as practice settings, and booking pages show the right registration and policy details for each site.
Start with one pilot practice in each nation.
Each acquisition brings a different website and booking tool. We move practices onto the shared platform in waves, keep their local search presence by redirecting old pages and booking links, and align prices and terms gradually so existing patients are not surprised by sudden changes.
For networks built on monthly plans, online plan sign up is as important as booking. We connect plan sales, Direct Debit set up and booking into one account so a new member can join and book a first visit in a single sitting, and design cancellation to be as easy as joining.
Plan sign up and booking share one patient account.
Orthodontic, implant and endodontic networks rely on referrals from general dentists all over the country. A referral portal feeds patients into a paid consultation booking at the nearest specialist site, with referral notes passed securely to the clinician and status updates sent back to the referrer.
Engagement
Codeeo has delivered 200+ projects across the UAE and the US, with a team of 80+ in Dubai, Riyadh and Karachi and a 4.7 rating from 23 Google reviews. We have no UK office and work with UK groups remotely by video call. We fit into your governance: a named lead, a steering call cadence you choose, written decisions, a risk log and change control. Your data protection officer reviews our processing agreement before any patient data is touched.
After rollout, we can run hosting, monitoring and a monthly release cycle for new features, or train your internal digital team to manage the platform with us in a supporting role.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We build on Next.js or WordPress with a shared component library, so new practices launch from a template rather than a fresh build. Dental clinic online payment integration in the UK uses regulated providers with SCA, wallets, pay by bank and refunds. Hosting is in the UK or EU.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
By keeping nation specific rules as settings, not separate websites.
NHS arrangements, patient charges and healthcare regulators differ across England, Scotland, Wales and Northern Ireland, and Scotland has its own legal system. Rather than building four sites, we build one platform where each practice is assigned to a nation and inherits the right rules: whether NHS bookings can carry any charge, which regulator details appear, and which version of the booking terms applies. Your advisers confirm the rules; the platform enforces them.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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