Services · Mobile app development · Education AI agents
Codeeo offers education AI agent development Birmingham schools, academy trusts and further education colleges can hand real office work to. We build agents that answer parent queries in the languages families actually speak, walk Year 6 parents through secondary transfer, draft attendance letters, prepare timetabling options and produce first drafts of feedback for teachers to check. Every agent works inside your rules, logs what it does and passes anything sensitive to a named member of staff.
These are tools for office managers, admissions officers, heads of year and trust central teams. They are not chatbots for pupils, and they never take a decision about a child. A person approves anything that leaves the building. If you are comparing AI agent development for education Birmingham suppliers, ask each one where that approval step sits.
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What the agents can handle
Birmingham is one of the largest local authority areas in England, and its schools serve some of the most linguistically varied communities in the country. That shows up in the school office. The same questions about the King Edward VI grammar test, council secondary transfer, uniform, free school meals and term dates arrive by phone, email and the parent app, often in Urdu, Punjabi, Bengali, Somali or Arabic as well as English. An AI agent is useful when it does a defined task from your own documents, with a clear point where a member of staff takes over. Below are the agents we most often scope for Birmingham settings. Few schools need all of them at once, and we usually recommend starting with the one that frees the most staff time in your busiest term.
Many Birmingham parents must register for the grammar school test with the King Edward VI Foundation and also apply through the council's secondary transfer process. The agent explains both steps from documents you load each year, reminds families of the dates you publish and flags anyone who looks to have missed a step.
Fewer families discover too late that they completed only half the process.
An agent reads incoming messages, works out what is being asked and drafts a reply in the parent's language using your policies as the only source. Office staff approve, edit or reassign the draft. Anything about safeguarding, a complaint or a named child goes straight to a person.
Replies go out faster and in a language the family can read.
Using the absence codes in your management information system, the agent prepares first day calls lists, letter drafts at each stage of your attendance policy and a short summary for the attendance lead. It never sends a legal warning by itself, because those decisions stay with your staff.
Your attendance officer starts the morning with a prepared list, not a blank spreadsheet.
Give the agent your staffing, rooms, curriculum model and constraints, and it proposes timetable options, cover patterns and clash reports for your timetabler to test. It explains why each option breaks or meets a rule, which makes the trade offs easier to discuss with senior leaders.
Timetabling meetings start from options that already respect your rules.
For written work you choose, the agent drafts comments against your mark scheme or success criteria. The teacher reads, changes and approves every comment, and the agent never assigns grades for anything that counts toward a qualification, in line with JCQ rules on AI in assessment.
Teachers spend their marking time on judgement rather than retyping the same comment.
Staff report an absence to the agent by message before school. It records the absence, checks the timetable, lists the lessons needing cover and drafts a cover plan for your cover manager, including which colleagues are free and who has already covered most this half term.
The cover manager approves a plan at seven in the morning instead of building one from scratch.
Birmingham has many multi-academy trusts running several schools across different wards. A policy agent answers staff questions from the current versions of trust policies, cites the paragraph it used and tells the person when a policy has been updated since they last asked.
Staff in every academy work from the same, current version of the rules.
For further education colleges in Birmingham, an agent answers applicants about courses, entry requirements, interview slots and enrolment documents, and routes adults asking about funding eligibility to your advisers rather than guessing.
Admissions teams handle the complex cases while routine questions are answered at any hour.
The agent gathers reports already held in your systems and prepares a structured draft pack for an EHCP annual review, listing what is missing. Your SENCo writes and signs the content. Nothing about a child's needs is decided or sent by the agent.
SENCo time goes on the child, not on chasing paperwork.
Every agent carries rules that stop it handling disclosures, child protection concerns or allegations about staff. It recognises those messages, stops, and alerts your designated safeguarding lead through the channel you choose, with an audit record of what was seen.
Sensitive messages always reach a trained person, not an automated reply.
Who this is for
The right first agent depends on where your staff lose time. In Birmingham we see that pressure fall in different places for a large primary in a diverse inner city ward, a selective secondary, a trust central team and a college admissions office. Each of these settings has different data, different risks and a different person who will own the agent day to day, so the scope starts there rather than from a list of features. Custom education AI agents Birmingham schools commission should reflect that owner's working day, not a generic demo.
When the office team spends mornings on the phone explaining free school meal applications, uniform rules and Year 6 transfer, a parent query agent with drafting in community languages can take much of that weight. We load your policies, your letters and your term dates, set it to draft rather than send, and give your office manager a simple screen to approve replies. Families still talk to people when they need to.
Start with draft and approve, then widen what the agent may send on its own.
Selective and oversubscribed schools in Birmingham receive a steady flow of questions about the entrance test, catchment, supplementary forms and appeals. An agent that answers strictly from your published admissions policy and the council's coordinated scheme gives consistent answers, records what families asked and leaves appeals and individual cases to your admissions officer.
The agent quotes your policy and never predicts whether a child will get a place.
Trust leaders want each academy to keep its own character while sharing systems. We build one agent platform with separate data for each school, shared trust policies, role based access and reporting for the central team, so a finance query from one academy never exposes another academy's pupil data.
Colleges take applications from school leavers, adults returning to learning and employers placing apprentices. An enquiry agent that understands your prospectus, interview booking and enrolment checklist reduces the queue in late summer, when results arrive and the phones are busiest, and hands funding and visa questions to the right adviser.
How we work together
Most single schools start with one fixed scope agent and a short support period after launch. Trusts often take a programme where we build a shared platform and add agents school by school. Colleges sometimes prefer a dedicated team for a longer project linked to their student records system. Codeeo has delivered 200+ projects across the UAE and the US, with a team of 80+ based in Dubai, Riyadh and Karachi. As an education AI agent development company Birmingham clients reach remotely, we do not have an office in the city; we work remotely with UK clients, and discovery, demos and reviews all run by video call.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We pick models, hosting and integrations to suit your management information system, your Microsoft 365 or Google Workspace setup and your data protection officer's requirements, with UK data residency where you need it. Where a lighter tool already does the job, such as a form or a shared inbox rule, we will tell you rather than build an agent you do not need.
01Mobile
02Data and cloud
03Marketing and tracking
It depends on the task, the data involved and how many schools share the agent.
A single parent query agent that drafts replies from your own policies is a smaller build than a trust platform linked to several management information systems. During discovery we agree the first agent, the systems it reads, the approval rules and the testing your staff will do, then put the plan in writing. We also time launches around your calendar, so nothing new goes live during the September transfer rush or the week before exams.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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