Services · Ecommerce development · Field service subscription sites
Codeeo offers field service management subscription website development UK software vendors use to sell scheduling, dispatch and job management tools to contractors in England, Scotland, Wales and Northern Ireland. We build the marketing site, the plans and pricing pages, a checkout that takes cards and Bacs Direct Debit, the recurring billing engine, VAT invoices and the account area where a customer adds engineers, changes plan or cancels. Every part is designed around UK consumer, payments and data rules rather than bolted onto a template written for another market.
Your product does the field work. This platform does the selling and the collecting: it turns a heating firm owner who found you through search into a paying, correctly invoiced account, and it keeps that account billed properly as the business grows, shrinks or changes plan.
200+ companies servedFrom a first store to an ADX listed developer
What the platform includes
Selling field service software by subscription in Britain looks simple until the first customer asks to pay by Direct Debit, the second wants a VAT invoice addressed to a different trading name and the third is a sole trader in Belfast. A national subscription platform has to handle all three without a support ticket.
Below are the components we usually build. Few vendors need every one on day one. We decide the first release with you based on how your customers buy today: some vendors sell almost entirely self-serve to small trades firms, others close most revenue through a sales team and only want the website to handle renewals, upgrades and payment collection. The list is a menu for that conversation, not a fixed package. Taken together it amounts to field service management subscription platform development UK vendors can run for years: a public site that sells, a billing core that collects, and an account area that keeps customers in control of what they pay for.
Plan comparison built on the units your product really charges for, such as engineers, vans, jobs per month or sites, with VAT treatment stated clearly and every mandatory charge shown in the headline figure, as the drip pricing rules under the Digital Markets, Competition and Consumers Act 2024 now require.
Buyers see the full price they will pay before they reach checkout.
Card payments with Strong Customer Authentication handled on the first charge and later renewals flagged as merchant initiated, plus Bacs Direct Debit mandates for customers who prefer to pay that way, with the advance notice the Direct Debit scheme expects.
Fewer abandoned sign-ups and fewer failed renewals.
Invoices that carry your VAT number, the customer's details and the tax breakdown HMRC expects, with rules for VAT registered and unregistered customers and for buyers outside the UK, and exports your accountant can use for Making Tax Digital returns.
Invoices that finance teams accept without asking for a reissue.
Optional lookups against Companies House data so a limited company customer's registered name and number fill in correctly, while sole traders and partnerships take a simpler route that does not demand a company number they do not have.
Cleaner customer records from the first day.
A billing area where owners add or remove engineer seats, switch between monthly and annual billing, update payment details, download invoices and cancel, with proration calculated automatically when a plan changes partway through a period.
Your support team stops processing plan changes by hand.
Retry schedules matched to card and Direct Debit failure codes, clear emails asking the customer to update details, and a grace period you set before field users lose access, so an expired card does not strand a crew mid job.
Less involuntary churn and fewer awkward calls.
Cookie consent that follows PECR, with analytics and advertising tags held back until the visitor agrees, privacy notices written for UK GDPR, and a record of marketing permissions that your CRM and email tools respect.
A site you can defend if the ICO asks questions.
Field service management billing integration services that connect the billing engine to your application, so a new subscription creates the tenant, seat limits match what was paid for, and a cancellation or downgrade takes effect in the product on the right date.
What customers pay for and what they can use always match.
For facilities contractors and multi depot firms that will not buy from a pricing page, sales can issue a quote with agreed seats and terms, the buyer accepts it online, and the accepted quote becomes a live subscription billed by invoice and bank transfer or Direct Debit.
Sales led deals land in the same billing system as self-serve ones.
Dashboards for recurring revenue, new and lost accounts, upgrades, failed payments and plan mix, built from the billing data itself rather than spreadsheets assembled at month end, with breakdowns by region and trade so you can see where in the UK the product is growing.
Board and investor reporting from one trusted source.
Who this is for
Field service software is sold into very different trades across the country, from one van gas engineers to national facilities contractors. The subscription platform has to reflect who your buyers are and how they prefer to pay. These four situations cover most of the vendors who come to us, and each one leads to a different first release. In every case the brief is the same at heart: field service management SaaS website development UK buyers trust, where the price is clear, payment is familiar and the account can be managed without phoning anyone.
Plumbers, electricians, heating engineers and locksmiths usually sign up alone, often from a phone in the evening. They need a short sign-up, a price they understand at a glance, Direct Debit as an option and the ability to add a second engineer later without speaking to anyone. We design the site and checkout for that buyer and keep the account area simple enough to manage from a van.
Self-serve first, with sales help available on request.
Some products serve trades with their own registration schemes, such as gas work under Gas Safe Register or electrical contractors registered with NICEIC. Your site can explain how the product supports certificates and compliance records without claiming endorsement, and plan pages can separate features by trade so buyers find their fit quickly.
We describe what the product does, never an approval it does not hold.
Many UK field service vendors grew on annual contracts billed from accounting software. When monthly plans and seat changes arrive, manual invoicing breaks. We migrate existing customers to a billing engine on the terms they already signed, then open self-serve upgrades for new and existing accounts. Finance gets one ledger of subscriptions instead of a spreadsheet of renewal dates, and the sales team stops chasing unpaid annual invoices by email.
Existing contracts keep their agreed terms during migration.
A field service product built for another country needs UK pricing in pounds, UK VAT handling, Direct Debit, British English copy and privacy notices written for UK GDPR. We localise the subscription site and billing setup so it reads and works as a UK product rather than an import. We also check that data transfers from the UK to your home infrastructure are covered in your privacy notice, a point the ICO expects vendors to explain plainly.
Discovery and reviews run by video call.
Working with Codeeo
Codeeo has 200+ projects delivered across the UAE and the US and a team of 80+ across Dubai, Riyadh and Karachi, rated 4.7 from 23 Google reviews. We have no UK office, so we work with UK clients remotely: discovery, design reviews and sign-off all run by video call, with shared documents and a written record of every decision. Most vendors start with a fixed scope first release, then keep a small team on retainer for pricing experiments, new payment methods and billing changes as the product grows. Larger vendors sometimes take a dedicated team that works alongside their own engineers on billing, provisioning and the account area over a longer programme.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We usually pair a Next.js or Laravel site with an established subscription billing engine, a card gateway that supports Strong Customer Authentication, a Direct Debit provider, your accounting software and your CRM. The final choice is made in discovery against your plans, volumes and team, then documented so your own developers can run it.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on billing complexity more than page count.
A vendor with two or three plans, card payments and no legacy customers moves quickly. Direct Debit, annual contracts, seat proration, migrating existing accounts and a deep product integration all add time. We fix the scope in discovery, then write the timeline into the plan before design starts, so you know what lands in the first release and what follows it. Vendors with a national sales team often launch self-serve plans first and add quote based contracts in a second release, which keeps the first launch focused.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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