Services · Mobile app development · Food delivery apps

Food ordering platforms for UK brands that sell across several cities and nations.

Codeeo provides food delivery app development in the UK for restaurant chains, franchise groups, dark kitchen operators, grocers and food brands that trade in more than one city. We build customer apps, kitchen and dispatch tools and a central admin system that respects the differences between England, Scotland, Wales and Northern Ireland, from hygiene rating schemes to calorie rules. The result is one platform your head office controls, with the local detail each branch needs to trade properly.

Codeeo has no UK office. We work remotely with UK clients, and discovery, design reviews and sprint demos take place by video call with your operations, marketing and finance teams, wherever in the country they sit. Shared boards, documents and test builds keep everyone looking at the same version.

Built for
UK restaurant chains, franchise networks, multi brand dark kitchen operators, grocers and national food brands.
Typical timeline
Discovery sets the first release and the order of city rollouts; both are documented and approved before design.
What you own
The full codebase, store listings under your developer accounts, the admin platform and all customer and order data.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

Platform capabilities

What a national food ordering platform needs.

Running delivery in one town is an operations problem. Running it across the UK is also a data and compliance problem. Menus vary by region and franchisee, each kitchen is registered with its own local authority, England has calorie labelling rules that Scotland does not, and hygiene ratings use two different schemes. Head office needs control without making every branch wait for a central team to change a price.

Custom food delivery app development in the UK is worth it when a packaged ordering tool cannot model that structure. The capabilities below are the ones national operators ask about most. We decide in discovery which belong in the first release and which follow as you roll out to more cities.

Explain your project
  • Central menu with local overrides

    One master menu managed by head office, with branch or region level changes to prices, availability and specials. Franchisees edit only what their agreement allows, and every change is logged so brand teams can see who altered what and when. Seasonal menus can be scheduled to go live everywhere at a set time.

    Brand consistency across the country without slowing branches down.

  • Nation aware compliance settings

    Each site record knows which UK nation it trades in. Calorie display can be required for English sites of large businesses, hygiene information follows the correct scheme for Scotland or the rest of the UK, and the allergen data for all fourteen regulated allergens is shown everywhere before purchase.

    The right rules applied to the right branch automatically.

  • VAT codes per item and channel

    Hot takeaway food is generally standard rated for VAT, while much cold food to take away is zero rated, and the treatment can differ between delivery and eating in. Items carry their own VAT settings, set with your accountant, so receipts and finance exports are right from the start.

    Clean VAT reporting across every branch and brand.

  • Multi city rollout tools

    Delivery zones, opening hours and charges are templated, so opening in a new city means copying a proven setup and adjusting it rather than starting again. New sites can stay hidden until registration and the first inspection are in place. Every food business, including delivery only kitchens, must register with its local authority at least 28 days before trading, and the platform tracks that per site.

    New cities launched in a predictable, repeatable way.

  • Franchisee and branch dashboards

    Each franchisee or branch manager sees their own orders, menu, staff and payouts. Head office sees everything, with comparisons across regions, so struggling sites are spotted early and successful promotions copied elsewhere.

    Clear accountability from head office down to each kitchen.

  • Courier and fleet management

    Tools for directly employed drivers, self-employed couriers or third party delivery partners, configured by region. Job offers, proof of delivery, vehicle records and payment summaries are built to fit the working model your legal advisers have approved.

    Delivery that works the same way your contracts say it does.

  • UK payment methods

    Cards with Strong Customer Authentication, Apple Pay and Google Pay, gift cards and stored value, and pay by bank through Open Banking for larger orders. Split settlement to franchisees can be handled through a payment provider that supports marketplace payouts. Refunds and chargebacks are traced back to the branch that took the order.

    Familiar checkout options with money routed to the right entity.

  • Consent and data controls

    Account deletion, data export, privacy notices and marketing consent records that satisfy UK GDPR and the Privacy and Electronic Communications Regulations. Franchisees get access to only the customer data your agreements permit.

    Customer data handled lawfully at national scale.

  • Accessible ordering

    Screens built to WCAG 2.2, with screen reader labels, scalable text, strong contrast and clear focus order. Under the Equality Act, service providers are expected to make reasonable adjustments, and an accessible app helps you serve every customer. Accessibility checks run on every release, not just at launch.

    An ordering app more customers can actually use.

  • Group wide loyalty

    Points, tiers or rewards that work across every brand and branch you run, with the rules held centrally. Campaigns can target a city, a brand or a customer segment, and results are reported back to the marketing team. Points balances survive when a customer moves city.

    One loyalty programme that follows customers anywhere they order.

Who it is for

UK operators that outgrow off the shelf ordering.

Online food ordering app development in the UK makes most sense for businesses with more than one location, more than one brand, or a structure that packaged tools handle badly. These four situations come up repeatedly, and each leads to a different first release. A single independent restaurant is usually better served by a simpler setup, and we will say so.

01

A chain expanding into new cities

You have a proven format in one region and plan to open elsewhere, perhaps crossing into Scotland or Wales. We build the platform around rollout from the start: templated zones, central menus with regional pricing, nation specific settings and reporting by city. Each new opening reuses what already works, and the app is ready before the doors open. Branch managers in new cities get training material and a test build before launch, so staff arrive knowing the kitchen screen.

Rollout is designed in, not bolted on later.

02

A franchise network

Franchisees need control over their own operations, and the brand owner needs control over everything that touches the brand. We model permissions per franchise agreement, route payments and payouts correctly, and give franchisors reporting across the network. Customers see one consistent app, whichever franchisee cooks their order. New franchisees are onboarded through the admin platform with their own logins, menus and bank details, without engineering work.

03

A dark kitchen operator with several sites

Many virtual brands across many kitchens create a matrix of menus, sites and channels. We build the platform to manage that matrix: brand storefronts, kitchen queues by station, marketplace intake where integrations exist, and profitability reporting per brand per site. Each kitchen keeps its own registration and hygiene record in the admin system. Underperforming brands can be paused in one area and kept live in another.

04

A grocer or food brand selling direct

Grocery delivery, meal kits and food brands selling direct to consumers need catalogues, slots, substitutions, subscriptions and age verification at the door for alcohol. Prepacked products need full labels with allergens emphasised. We build for those requirements, and connect stock and fulfilment data so availability is accurate across every area you serve. Delivery slots can be planned by postcode district so vans run full routes.

Grocery and meal kits follow their own rules.

How we deliver a UK wide platform.

  1. 01Discovery across teamsVideo calls with operations, finance, marketing and a sample of branch managers to map menus, brands, entities, payment flows, existing systems and the planned order of city launches.
  2. 02Data and compliance modelMenus, sites, nations, VAT treatment, allergens, calorie data and permissions are modelled first, because every screen and report depends on getting this structure right.
  3. 03Design and accessibilityCustomer, kitchen, driver and admin interfaces are designed and tested with real staff and customers, with WCAG 2.2 checks built into the design review.
  4. 04Platform buildApps and admin are built in short sprints with regular video demos, integration with tills, payments and marketplaces, and load testing for national peak nights.
  5. 05Pilot city launchOne city or region goes live first, so problems with addresses, prep times, payouts and reporting are fixed before the platform reaches the whole estate. Branch feedback from the pilot shapes the templates.
  6. 06National rolloutFurther cities follow on the agreed plan, each using the templates from the pilot, while the core product keeps improving from order data and branch feedback.

Technology

What we build this with.

Cross platform customer apps for iOS and Android, a web admin platform, and cloud infrastructure that scales for national peaks such as major football tournaments and Friday nights. Hosting location, payment providers and integrations are agreed with you during discovery.

01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

02Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

03Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions UK food businesses ask before building a platform.

The number of brands, sites, nations and integrations in the first release.

A single brand platform with a pilot city is quicker to deliver than a franchise network with split payouts, marketplace intake and grocery catalogues. Integrations with tills, stock systems and accounting software often take longer than the app screens, because they depend on third party access. We set the plan once the first release is agreed, and plan rollout to further cities as separate, predictable phases. Cost follows the same drivers, plus the amount of menu and site data that must be cleaned and migrated.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews