Services · Ecommerce development · Food delivery marketplaces
Codeeo delivers food delivery ordering website development in the UK for companies running, or launching, a multi-vendor food marketplace across several towns and cities. We build the diner website, the vendor portal and the operator back office that manages commission, payouts, refunds, reviews and tax reporting. Each one is designed around UK law as it actually applies to platforms: the DMCC Act, HMRC's digital platform reporting rules, UK GDPR and PECR, and food rules that differ between England, Scotland, Wales and Northern Ireland.
A national marketplace is a compliance product as much as a shopping one. When the vendor count reaches the hundreds, small gaps in allergen data, fee display or seller records become your problem rather than theirs.
200+ companies servedFrom a first store to an ADX listed developer
Platform capabilities
Food ordering platform development in the UK at national scale is mostly about rules that vary. Hygiene ratings work differently in Scotland. Calorie labelling applies to large businesses in England. Licensing law for alcohol delivery is separate north of the border. Platform reporting to HMRC covers every seller, wherever they trade.
We build these differences into configuration rather than code, so your operations team can open a new region by setting it up, not by commissioning a release. The capabilities below are the national layer; city level features such as office accounts or student zones sit on top and are scoped per region. Not every operator needs all of them on day one, and discovery sets the order.
Each vendor is tagged with its nation and registering authority, so the platform knows whether to show a Food Hygiene Rating Scheme score or a Food Hygiene Information Scheme result for Scotland, which Welsh display rules apply, and whether England's calorie rules could affect that business.
The right rules for each vendor, automatically.
Since January 2024, UK platforms that facilitate sales of goods must collect seller details and report them to HMRC annually, sharing a copy with each seller. Food sold through a marketplace is likely to be in scope. Vendor onboarding captures the required identity and tax details, flags missing data and produces the annual report file.
Year-end reporting without a scramble.
Mandatory allergen fields for every dish, and calorie fields that switch on for vendors in England with 250 or more employees, whose online menus and listings on third-party platforms must show calories at the point of choice. Gaps block publication, and edits are versioned.
Menu data that stands up to an enforcement officer's question.
Cards, Apple Pay, Google Pay and pay by bank through a regulated marketplace payment provider, with Strong Customer Authentication at checkout, automatic splits between vendor, platform and courier, and payout schedules per vendor contract. Food ordering payment integration in the UK also covers chargebacks, reserves and negative balances when refunds exceed earnings.
Money moves correctly across thousands of orders.
Since April 2025, mandatory fees must be included in headline prices and fake reviews are banned, with publishers expected to take reasonable steps to prevent them. The platform shows all mandatory fees up front, ties reviews to completed orders and keeps an audit trail of moderation decisions.
Checkout and ratings that meet the CMA's expectations.
Regional managers see only their area, franchisees or city partners run local vendor onboarding, and head office sets national rules for commission bands, fees and promotions. Reporting rolls up by city, region and nation.
One platform, many local teams, clear permissions.
Vendors selling alcohol confirm their premises licence covers off-sales, under the Licensing Act 2003 in England and Wales or the Licensing (Scotland) Act 2005. Alcohol items carry age prompts at checkout and an age check instruction at handover, and can be restricted by hours per licence.
Alcohol sales that follow each vendor's licence.
Hot food, cold food, drinks, alcohol and delivery charges carry their own VAT treatment per vendor and item. Receipts show it correctly, commission invoices to vendors carry VAT, and finance exports reconcile by vendor and period.
Tax treatment your accountants can trace.
Diners report problems against specific items with photos, vendors respond within set windows, and rules decide routine cases automatically, such as a refund for a missing drink, while larger claims go to a regional agent. Each refund adjusts the right party's payout, and repeat issues per vendor surface in weekly reports.
Support costs that do not grow as fast as orders.
Diner pages built to WCAG 2.2 AA so ordering works with screen readers, keyboard navigation and large text, supporting your duties under the Equality Act 2010. Welsh language pages can be added for vendors and diners in Wales.
More diners able to order without help.
Who this is for
Food delivery ordering website design in the UK at national level is a different job from a single city marketplace. Head office needs control, local teams need freedom, and the legal setup has to work in four jurisdictions at once.
These are the operators we build national platforms for. Each one shapes a different first release and a different rollout plan, which we set out in writing after discovery. If you are deciding between a national launch and a city-first one, the discovery output will show the cost and risk of each, without figures being guessed before the scope is clear.
A platform that works in one city and now wants five more. The usual blockers are hard-coded local rules, one shared vendor team and payout processes that do not scale. We rebuild the core so cities are configuration, introduce regional roles, and migrate existing vendors and diners without losing order history or reviews. The first new city then becomes the template for the rest.
Make the second city easy, and the tenth follows.
Groups running food halls or markets in different cities want one marketplace brand where diners order from several traders at their nearest site. Each hall has its own traders, opening hours and collection points, while head office runs promotions and reporting centrally. Trader payouts, combined baskets and site-level refunds are where the build effort goes.
Many sites, many traders, one diner account.
National marketplaces built around one cuisine, dietary requirement or community, such as halal, kosher, vegan or allergy-friendly kitchens across the UK. Trust is everything here. Vendors declare certification and dietary claims themselves, the platform shows them clearly, and moderation and dispute rules are stricter than on a general platform.
Trust is the product.
Platforms connecting companies in several cities with approved caterers for meetings, events and staff meals. Accounts, purchase orders, multi-site billing, dietary requirements per attendee and consolidated monthly invoices matter more than speed. Caterers are onboarded and paid by region, and clients see one supplier relationship across the country.
One invoice for every office.
How we work together
Codeeo has no UK office. Our team of 80+ works from Dubai, Riyadh and Karachi and works with UK clients remotely, running workshops, reviews and sprint demos by video with written records. We have delivered 200+ projects across the UAE and the US and are rated 4.7 from 23 Google reviews.
National platforms usually begin with a fixed scope core release, then continue with a dedicated team that stays with the platform through the rollout and beyond, so knowledge of your rules is not lost between phases. Each phase has its own written scope and acceptance tests, and every account, repository and document is in your name from day one.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
A server rendered diner storefront, an API back end with separate services for vendors, orders, payouts and reporting, a regulated marketplace payment provider, search that handles dish spellings and dietary filters, and UK or EU hosting agreed with you to fit UK GDPR.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Three connected products plus the compliance layer that makes them work across four nations.
You need a diner website, a vendor portal and an operator back office, connected to a regulated payment provider for splits and payouts. On top sit the national rules: seller reporting to HMRC, DMCC fee display and review duties, allergen and calorie data, VAT by item, alcohol licensing and data protection. Building those into configuration from the start is what lets you open new cities without rewriting the platform. The diner side is often the smallest part of the work; vendor operations, payouts and reporting carry most of it.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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