Services · Mobile app development · Home maintenance apps
Codeeo offers home maintenance app development Birmingham landlords, housing providers and heating firms can run their repairs on. We build the tenant reporting app, the operative app and the dashboard behind them, so a leaking roof in Erdington or a dead boiler in Small Heath is logged, triaged, booked and closed with evidence. In a city where repairs volumes are huge and regulators are watching closely, that record is what protects tenants and the landlord alike.
We are a team of 80+ across Dubai, Riyadh and Karachi with 200+ projects delivered across the UAE and the US. We work remotely with Birmingham clients, and discovery, design reviews and demos all run by video call.
200+ companies servedFrom a first store to an ADX listed developer
What a Birmingham repairs app does
Birmingham City Council describes itself as the largest local authority social landlord in England, and the city's housing associations, letting agents and private landlords add many more homes on top. Much of that stock is older: Victorian and Edwardian terraces in Handsworth, Sparkhill and Bordesley Green, interwar estates in Kingstanding and Weoley Castle, and tower blocks that need their own safety routines. A maintenance app here has to cope with high volumes, mixed property ages and residents who do not all read English comfortably. The features below are the ones we would plan first, in an order that follows how a repair actually moves from report to sign off. Where your Birmingham operation is smaller, such as a heating firm or a letting agency, we drop the parts you do not need and keep the release lean.
Birmingham households speak many languages, so the reporting flow can be offered in Urdu, Punjabi, Bengali, Polish or others you choose alongside English. Picture led categories, a photo or short video, and a simple location picker for the room and fault let a resident report without long typed descriptions.
Fewer abandoned reports and fewer calls that need an interpreter.
Each report is scored against the hazards that matter, with damp and mould and emergency hazards flagged for the timeframes Awaab's Law sets for social landlords in England. The clock starts when the report lands, and supervisors see every case approaching its deadline.
No urgent hazard sits in a queue unnoticed.
Many Birmingham landlords pass repairs to large contractors on long agreements. The app sends each job to the contractor's system through an API or a secure portal and pulls back appointment times, operative notes and completion photos, so the landlord keeps its own record rather than waiting for monthly spreadsheets.
One version of every job, shared by landlord and contractor.
Annual gas safety checks are booked from the app, with reminder messages, rebooking links and a logged trail of each attempt when nobody answers the door. The gas safety record is attached to the property once the Gas Safe registered engineer finishes.
A clear audit trail for every home that is hard to get into.
Before an operative drills into a wall in an older block, the app shows the latest EICR result and any asbestos survey for that address. Jobs on homes with missing or expired records are held for review instead of going straight out.
Operatives see the risk before they pick up a tool.
Kitchens, bathrooms, roofs, windows and heating systems each carry an install date and expected life. The dashboard shows which streets and blocks fall short, so planned programmes can be sequenced by estate and residents told in advance when their work is due.
Planned investment follows the condition data, not guesswork.
When a tenant moves out, the empty home goes through inspection, clearance, gas and electrical checks, repairs and a final quality check before it can be let again. The app lists every task for each void, who owns it and what is blocking it, so lettings staff in each Birmingham district know when a property will be ready.
Empty homes return to the waiting list sooner.
When a repair turns into a complaint, the complaint opens against the same job with its full history, so the response draws on facts rather than memory. Stages and response times follow the Housing Ombudsman's Complaint Handling Code.
Complaints answered with evidence, inside the required stages.
For heating firms serving owner occupiers in Sutton Coldfield, Harborne or Hall Green, the same platform can sell and run annual boiler service plans: renewal reminders, Direct Debit sign up, booking by postcode and breakdown requests that jump the queue for plan holders.
Recurring heating work that books itself each year.
Operatives work in basements, plant rooms and stairwells where signal drops. Job sheets, risk notes, parts used and signatures are saved on the device and sent when the phone reconnects, with nothing lost between visits.
Complete job records even in blocks with no coverage.
Who we build for in Birmingham
A housing association with thousands of homes and a heating engineer with three vans both run repairs, but their apps look nothing alike. We start from the size of your stock, the contracts you hold and the rules that apply to you, then build only what that operation needs. These are the four starting points we expect most often from Birmingham. If you sit between two of them, for example a letting agent that also employs its own gas engineers, we combine the relevant parts rather than forcing you into one model.
You hold thousands of homes from Castle Vale to Druids Heath and answer to the Regulator of Social Housing. You need hazard timeframes, complaints records and satisfaction data in one place, and an app residents will actually use instead of phoning. We build the resident app, the officer dashboard and the reporting your board asks for, and we connect it to the housing management system you already run. You also decide which officers can override a priority and which changes need a second pair of eyes.
Integration with your housing system is scoped in discovery.
Your client wants live job status, photos and first time fix data, and your operatives already juggle several logins. A single operative app that receives work from more than one landlord, records evidence once and reports back to each client in its own format saves hours every week. We plan the data feeds for each contract separately so one client's rules never leak into another's. Where you hold several Birmingham contracts, the planner can see all of them on one map without mixing their data.
Each client contract can have its own rules and reports.
You manage rented homes in Selly Oak, Edgbaston and the Jewellery Quarter, from student houses to city centre flats. You need gas and electrical certificates tracked, tenant repairs passed to approved trades and landlords asked to approve spend above a set amount. We build that around your branch structure, with a landlord view showing what was fixed and why. Tenants can follow their own repair from report to completion without calling the branch.
Landlord approval limits are set per property.
Most of your work is boiler servicing, breakdowns and installs for homeowners and small landlords across the south and north of the city. Your diary lives in a paper book or a basic calendar, and renewals slip. A booking and service plan app with engineer scheduling, parts notes and digital certificates gives you a steady base of repeat work. Plan holders can also see their next service date and past certificates inside the app.
Suits teams that want to own their customer list.
Working with Codeeo
Smaller landlords and heating firms usually start with a fixed scope first release covering reporting, booking and certificates. Housing providers with larger programmes often keep a retained team after launch to add contractor feeds, planned works and reporting as their needs grow. Where you already have developers, we can supply engineers who join your team. Whichever model you choose, all collaboration with Birmingham clients happens remotely, by video call and shared project boards.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack around the systems your repairs already depend on, the devices your operatives carry and the team who will maintain the app after we hand it over. Typical builds use a cross platform mobile framework for the resident and operative apps, a web dashboard for officers and planners, and cloud hosting in a UK region when you need data kept in the country.
01Mobile
02Data and cloud
03Marketing and tracking
It depends on how many systems the app must connect to.
A heating firm needing booking, service plans and certificates has a far shorter build than a housing provider linking resident reporting to a housing management system and two contractors. We agree the scope in discovery, then set the delivery plan in writing before design starts, with a pilot on one patch built into the timing. Integrations are usually the part that moves the timetable most, so we test those connections early. Smaller Birmingham firms often launch a first release and add features once residents and engineers are using it.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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