Repairs apps for London blocks, leaseholders and the landlords responsible for them.

Each building carries rules drawn from its leases and tenancy agreements, so the app can tell a resident whether a reported item is theirs to fix, the landlord's or the freeholder's. Disputed items go to a property manager with the relevant lease clause attached rather than bouncing between inboxes. Residents learn the answer at the point of reporting, which is far kinder than a rejected job two weeks later.

Water coming through a ceiling in a London block is rarely the fault of the person reporting it. The app links reports from flats above and below, lets an officer request access from neighbouring households and records the source once it is found. Photos from each affected flat sit side by side, so the surveyor can often judge the likely source before visiting.

For buildings that meet the higher risk definition under the Building Safety Act 2022, repairs that touch fire compartments, cladding or structure feed into the building's safety information. The app records what was changed, by whom and with what materials, ready for the accountable person to review. Contractors receive a prompt to upload product data sheets whenever their work touches a fire stopping detail.

Blocks above eleven metres need regular communal fire door checks under England's fire safety rules. Officers walk each floor with the app, record the condition of closers, seals and frames, and turn any defect into a repair order in one tap. Inspection histories per door show which ones fail repeatedly and may need replacing rather than patching.

When qualifying works will cost leaseholders over the consultation threshold, landlords must consult first. The dashboard tracks each notice, the observation period and the contractor estimates, so major works on a London block do not start before the consultation has run its course. Leaseholders can view the notices that apply to their building inside the app, with the dates for comments shown clearly.

Older estates and many newer developments share a central boiler house. The app recognises when reports cluster in one block, raises a single plant fault and messages every affected household, keeping individual flat faults separate. Heating engineers see the plant room's service history and the last fault before they arrive on site.

Concierge desks, key safes, gate codes, parking bays for vans and preferred visit times are stored per building and per home, visible only to the engineer booked for that job. Residents can confirm or rearrange visits in the app. Sensitive details such as key safe codes expire from the engineer's phone once the job is closed.

Landlords letting flats in converted houses need an annual gas safety check for every appliance and flue they are responsible for. The app schedules them by building, groups visits so one engineer covers a whole house, and stores each record against the right flat. Tenants receive their copy of the record digitally within the required period after the check.

Housing associations often own homes in a dozen or more boroughs. The dashboard filters repairs, hazard cases and complaints by borough, estate and contractor, so managers can answer a councillor or the regulator about one area without building a spreadsheet. Contractor performance can be compared fairly across boroughs because every job is timed the same way.

Every stage of a repair, from booked to engineer on the way to completed, triggers an update by push notification or text. Residents can reply with photos or questions, which land in the job record rather than a shared mailbox. Residents who prefer it can choose text messages only and never install the app at all.