Services · Ecommerce development · Home maintenance booking sites

Paid online booking for London trades who lose hours to parking, access and no shows.

We provide home maintenance booking website development London plumbers, electricians, handyman teams and appliance engineers can use to sell visits online and get paid before the van leaves. Customers choose a job, see a slot that allows for the borough they live in, leave access and parking notes, and pay a deposit or the full price. In a city where one wasted trip across town can cost half a day, a paid, well briefed booking is worth more than a dozen phone enquiries.

This page is about the booking and payment website itself: how slots are offered, how money is taken and refunded, and how the price stays honest when London adds costs other cities do not.

Built for
Independent trades, multi van maintenance firms and property care companies serving homes across the London boroughs.
Typical timeline
We agree the order of work and the timing in discovery, after the boroughs you cover, your services and your payment rules are clear.
What you own
The code, the admin, your payment account and every booking and customer record, registered to your business.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What we build

A booking flow that understands how London jobs actually happen.

Booking a repair in London is rarely just a time and an address. The engineer needs to know whether there is a residents' parking bay, a concierge desk, a fob for the lift or a key with a neighbour. The firm needs to know whether the trip sits inside the Congestion Charge zone, how far it is from the last job, and whether the customer is the owner, a tenant or a letting agent paying on a landlord's behalf.

Most off the shelf booking widgets ignore all of this, so staff end up phoning every customer anyway. We build London booking sites that collect these details at the right moment, price them openly, and pass a complete brief to the engineer, with payment already secured. The admin lets your office move a job between engineers, change a slot or issue a partial refund without phoning a developer.

Explain your project
  • Borough and zone aware slots

    Your diary is split by the boroughs and postcode areas each engineer covers. When a customer in Hackney or Wandsworth enters a postcode, the site shows slots from the engineers already working nearby that day, which keeps travel time down and makes tight arrival windows realistic.

    More jobs per van per day, fewer cross city drives.

  • Access and parking brief

    Short, optional questions about parking permits, controlled zones, lifts, concierge hours and key collection appear after the slot is chosen. Answers go straight to the engineer's job sheet, and photos of the fault can be attached so the right parts are on the van.

    Engineers arrive ready, not circling for a bay.

  • Travel costs inside the price

    If a job inside the central charging zone or a long trip carries a fixed extra cost that every customer there must pay, it is shown in the first price for that postcode. Under the DMCC Act drip pricing rules, unavoidable charges cannot appear only at checkout.

    Clear totals that comply with current pricing law.

  • Third party payers

    Tenants often book and the landlord or letting agent pays. The site lets the booker name a payer, sends a secure payment link to them, and holds the slot for an agreed time. Invoices go to the payer with the property address, which suits agents managing many London lets.

    Rented homes booked without long email chains.

  • Deposits that cut no shows

    A deposit or card authorisation is taken at booking, with Strong Customer Authentication handled by the payment provider. If the customer is not home and gave no notice, your terms decide what is kept. If they cancel properly, the refund is processed from the admin in a few clicks.

    Missed visits stop being pure loss.

  • Quote to payment links

    For jobs that cannot be priced upfront, such as a leak behind tiles, the engineer's site quote becomes an online payment page the customer can approve on their phone before work continues. Apple Pay, Google Pay and card are all accepted.

    Bigger jobs approved and paid on the spot.

  • Same day and emergency requests

    Urgent requests, such as a leak through a ceiling into the flat below, follow a separate path. The customer sees the emergency rate before submitting, the card is authorised rather than charged, and your office confirms by phone before an engineer is dispatched. Planned slots are never blocked by emergency demand unless you decide they should be.

    Urgent work priced openly and confirmed by a person.

  • Accessible checkout

    Forms are built to WCAG 2.2, with clear labels, large tap targets and no time limits that lock people out. Many London customers book for elderly parents or relatives, and an accessible site is part of your duty under the Equality Act as well as good business.

    Anyone can book, on any device.

  • Reviews collected the right way

    After a paid job, the customer receives a request to review. The site never filters, buys or writes reviews, in line with the fake review rules that came in under the DMCC Act, and it shows ratings from a recognised review platform.

    Trust signals that are genuine and lawful.

  • Service plans and repeat visits

    Annual boiler services, gutter clears and appliance checks can be rebooked from a reminder email, with the customer's address, access notes and previous engineer already filled in. If you sell recurring plans, billing is kept flexible because the DMCC Act subscription rules are expected in 2027.

    Returning customers book again in under a minute.

Good fit

London firms where a paid booking saves real time.

The London build earns its keep for businesses with more demand than diary, where the cost of a wasted trip or an unpaid visit is high. It also suits companies that work for landlords and agents as well as homeowners, because the payer and the person at the door are often different people. London customers also compare quickly: if your site cannot show a slot and a price, the next firm in the search results probably can. A booking site that answers both questions at once wins the job before a competitor returns a call. These are the firms we usually talk to.

01

Plumbing and heating teams on fixed price visits

Boiler services, tap and toilet repairs, radiator work and power flushes are easy to sell online at a fixed price. The site shows only engineers on the Gas Safe Register for gas jobs, collects the boiler make and location, and takes full payment upfront. Customers in flats can say whether the flue runs to a shared space, which matters for access.

Fixed price jobs, fully paid online.

02

Handyman and odd job services

Furniture assembly, shelves, door hanging and small repairs sold by the hour. Customers choose a one, two or half day block, list the tasks and upload photos. The site checks the tasks fit the block, suggests a longer slot if not, and takes payment for the booked time with any overrun charged later at the agreed rate.

Hourly blocks with clear overrun rules.

03

Property maintenance for agents and landlords

Firms that look after rental homes across several boroughs. Agents get an account to book work for many properties, set who pays, and see invoices grouped by landlord. Tenants book their own slot from a link the agent sends, so nobody has to coordinate keys and times by phone.

Account booking for portfolios of lets.

04

Appliance and electrical repair specialists

Washing machine, oven and dishwasher repairs, plus electrical fault finding by registered electricians. A diagnostic visit is paid at booking, the engineer quotes on site, and the customer approves the repair online. If a part must be ordered, the return visit is booked against the same job.

Diagnosis paid upfront, repair approved online.

From first call to live London bookings

  1. 01Coverage reviewWe list the boroughs and postcode areas you cover, which engineers go where, and the London specific costs you carry, such as charging zones and parking.
  2. 02Price and termsFixed prices, hourly blocks, deposits and cancellation terms are agreed and written down. Your adviser checks the wording against the Consumer Contracts Regulations before it goes on the site.
  3. 03Booking designWe design the postcode, slot, access brief and payment steps, then test them with real customers on small phones and with assistive tools.
  4. 04Build and connectThe site, admin, payment provider and your job management or calendar tools are connected, so a paid booking becomes a job with no retyping.
  5. 05Soft launchWe start with a few boroughs or services, take real payments, and check failed cards, cancellations and travel time before opening wider across London.
  6. 06Full launch and handoverEvery service goes live, old forms redirect, and your office team is trained on refunds, reschedules and reports over video call.

Technology

What we build this with.

Home maintenance online booking system development London firms rely on needs a fast front end and a dependable scheduling core. We often pair Next.js with a booking and payments back end, or extend WordPress or WooCommerce where your team already uses it, with UK payment providers that support SCA and wallets.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

London booking site questions

We do not publish prices, but we can tell you exactly what moves the number.

The biggest drivers are how many services and pricing models you sell, whether slots depend on borough coverage and engineer skills, how many systems the site connects to, and whether landlords and agents need accounts. Quote to payment links and split payers add work. A small fixed price catalogue with one diary sits at the simpler end. After discovery we cost each part separately, so you can launch the essentials and add the rest later.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews