Services · Mobile app development · Home services apps
Codeeo handles home services app development London businesses use to run a multi-service marketplace or a growing trades company: a customer app, a tradesperson app and an admin panel that ties quotes, bookings, vetting and payment together. A London homeowner wants a plumber, an electrician and a decorator who are properly checked, who can get into a mansion block flat, and who turn up when promised. The app is built to make that happen without a dozen phone calls.
We plan the product around the capital's housing stock, from Victorian terraces in Hackney to purpose-built blocks in Canary Wharf, and around the people who commission work there: owners, tenants, landlords and the managing agents who sit between them. Travel matters too, so trades can see when an address falls inside the Congestion Charge zone before they accept.
200+ companies servedFrom a first store to an ADX listed developer
What a London home services app can include
A household in Islington does not care how your platform is structured. They want to describe a leaking cylinder, see who can come, understand the quote and pay without chasing an invoice. Behind that simple experience sits a lot of operational detail that London makes harder: leasehold permissions, building access, parking, and a customer base that compares every booking with the last app they used.
For on-demand home services app development London operators need the customer side and the trade side to be equally solid. If tradespeople find your app slow, they ignore jobs, and customers notice within a week. The features below are the ones London clients ask for most often, ordered roughly by how early they tend to appear in a first release.
Customers choose a service, enter a postcode and see which trades cover that area, from Enfield to Croydon. You decide which boroughs each tradesperson serves, so a heating engineer based in Ealing is not offered a callout in Bexley at rush hour. Customers who need two trades, such as a plumber then a tiler, can book both in sequence.
Bookings only go to trades who can realistically reach the address.
Onboarding collects ID, insurance, right to work and trade registrations. Your team checks Gas Safe registration and NICEIC or similar scheme membership against the public registers, then marks each credential as verified with an expiry date, so lapsed cards are flagged before the next job is assigned. Basic DBS checks can be added for trades working in occupied homes.
Customers see who has been checked, and for what kind of work.
For anything beyond a fixed-price task, customers upload photos and a short description. Trades reply with itemised quotes inside the app, ask follow-up questions in the same thread, and the customer accepts with one tap. Revised quotes keep a version history. Quotes expire after a set period so prices stay current.
Fewer wasted survey visits across the city.
Each property record holds concierge hours, key safe instructions, lift booking rules and whether freeholder or managing agent consent is needed before work starts. Trades see only what they need for the job they have accepted. Notes are updated by trades after each visit, so the next person benefits from what the last one learned.
Fewer abandoned visits at the front desk of a mansion block.
Customers book a window, receive reminders and follow the tradesperson's arrival once they are on the way. Rescheduling and cancellation rules are set by you and shown clearly at the point of booking. Trades can mark themselves running late with one tap, which sends the customer a new estimate automatically.
Fewer missed appointments and fewer calls asking where someone is.
Card, Apple Pay and Google Pay at checkout, with Open Banking pay by bank as an option for larger jobs. Deposits can be held until completion, and trade payouts are calculated after your commission and released on the schedule you choose. Refunds and partial refunds are handled from the admin panel.
Money moves in one place, with a clean record for both sides.
Annual boiler services, landlord gas safety checks and gutter clearing can be sold as plans. The app reminds customers when the next visit is due, offers slots near the date and books the same trusted engineer where possible, which matters to Londoners who have waited months to find someone reliable.
Repeat work that arrives on schedule instead of by chance.
Hosts and short-let management companies raise repairs between guest stays, attach the next check-in date and get trades booked against that deadline. Recurring safety checks can be scheduled across a portfolio of flats. Hosts can save preferred trades for each flat and approve spend up to a set limit without being asked every time.
Repairs finished before the next guest arrives.
Before and after photos, signed completion notes and certificates such as gas safety records sit on the job file. Reviews only open to customers who have paid for a completed booking, which keeps ratings honest and defensible. Customers can rate punctuality, tidiness and communication separately, which tells you more than a single star score.
A record that settles disputes and builds trust in your trades.
One screen shows open requests by borough, quotes waiting for a decision, jobs at risk of running late and trades whose documents need renewing. Staff can reassign a booking, issue a partial refund or message both sides from the same place, and every change is logged against the job.
Your office runs the marketplace without switching between tools.
Who this is for
London home services businesses arrive at very different stages. Some are starting a marketplace with a handful of trusted trades in one corner of the city. Others already run hundreds of jobs a week across both sides of the river and are held back by spreadsheets, group chats and a booking form that cannot cope. Here is how we approach four common starting points, and what we usually build first for each. None of these needs every feature on this page at launch.
Starting in a cluster such as Wandsworth, Lambeth and Southwark lets you recruit enough vetted trades to fill bookings reliably. We build the customer app, the trade app and a lean admin panel, with vetting, quotes and payments working properly from day one, and leave room for new services and areas without rebuilding. Early on, the admin panel matters as much as the apps, because your team will still match some jobs by hand while the trade pool grows. Expansion into north London follows once supply holds steady.
Density in a few boroughs beats thin cover across all of them.
If you employ your engineers rather than list independent trades, the app looks more like a booking and job platform than a marketplace. Customers book you, not a stranger, so branding, repeat service plans and boiler servicing reminders matter more than open bidding. We build a branded customer app with instant booking for common jobs, an engineer app with job sheets and certificates, and an office view that shows the day across the city. Customers who used you once for a boiler repair can rebook the same engineer for a radiator or a bathroom tap in a couple of taps.
Agents in London juggle tenants reporting faults, landlords approving spend and contractors who need access. We build tenant reporting, landlord approval thresholds and contractor booking into one flow, so a broken extractor fan in a Camden flat moves from report to repair without a chain of emails. Landlords get a monthly view of spend and certificates across their properties. Tenants can offer access times in the app, and contractors confirm them, so nobody waits in for a visit that was never booked.
Many London start-ups launch on a template and hit limits once volume grows: no proper vetting records, no deposits, payouts done by hand. We review what exists, keep what works and rebuild the parts that are blocking growth, with a migration plan for your existing customers and trades. Nothing is switched off until the replacement has run alongside it. Typical fixes include proper credential records with expiry dates, deposits held until completion and automated weekly payouts to trades. We also clean up duplicate customer accounts.
How we work together
Codeeo has no London office. Our team of 80+ is based in Dubai, Riyadh and Karachi, and we work remotely with UK clients, with discovery, design reviews and sprint demos all run by video call. Most London clients begin with a fixed-scope first release and keep improving the platform on a monthly retainer afterwards. Firms with a long roadmap sometimes take a dedicated team instead. Across the UAE and the US we have delivered 200+ projects. Whichever route you choose, scope and acceptance criteria are written down before each phase starts, so both sides know what done means.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We pick the stack around your roadmap, your budget and who will maintain the platform later. Cross-platform frameworks suit most marketplaces, with native modules where maps, background location or payments need them. Hosting, backups and monitoring are set up in your own accounts from the first release.
01Mobile
02Data and cloud
03Marketing and tracking
It depends on how many services, user types and integrations go into the first release.
A focused launch with a customer app, a trade app and an admin panel moves faster than a platform that also needs subscriptions, franchise areas and accounting links on day one. We agree the timeline at the end of discovery, once vetting rules, payment flows and the borough rollout are settled, and write it into the plan. Delays usually come from late decisions about commission and payouts, so we settle those early.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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