Services · Mobile app development · Home services apps
Codeeo delivers home services app development UK companies use to run trades marketplaces and multi-service providers across the country. We build the customer app, the tradesperson app and the operations panel that handle vetting, quotes, bookings, payments and job evidence. Selling home repairs nationally means meeting UK consumer law, data protection rules and trade registration requirements that differ between England, Scotland, Wales and Northern Ireland, and the platform has to cope with all of them from one codebase.
Our focus is the structure underneath the screens: how trades are verified, how regional rules are applied, how money moves between customers, your business and self-employed trades, and how the platform scales from one city to many without being rebuilt. Accessibility and consent records are treated as product requirements, not afterthoughts.
200+ companies servedFrom a first store to an ADX listed developer
Platform capabilities
A national home services business is really many local businesses sharing one brand and one system. Demand, trade supply and travel distances vary sharply between a dense city and a rural county, and the rules change at the borders too. Gas work anywhere in Great Britain and Northern Ireland must be done by a Gas Safe registered engineer. Part P of the Building Regulations covers domestic electrical work in England and Wales, while Scotland has its own building standards system. Landlord duties differ again under the Renting Homes (Wales) Act and Scotland's repairing standard.
On top of that sit UK-wide obligations: the Consumer Rights Act 2015 for services carried out with reasonable care and skill, cancellation rights for contracts made online or away from business premises, UK GDPR enforced by the ICO, and the rules on fake reviews brought in by the Digital Markets, Competition and Consumers Act 2024. The capabilities below are how we turn those requirements into product features rather than policy documents nobody reads.
Job types, credential requirements, cancellation wording and landlord compliance tasks are configured per nation and per region instead of hard-coded. When you launch in Cardiff or Glasgow, your team adjusts the rules in the operations panel, and the apps follow without a new release. Each change is versioned, so you can see which rules applied to any past booking.
New regions open through configuration, not redevelopment.
Trades upload Gas Safe numbers, electrical scheme membership such as NICEIC or NAPIT, insurance and ID. Your vetting team checks each one on the official register and marks it verified with scope and expiry. Bulk renewal reports show which credentials lapse next month across thousands of trades.
Only verified trades receive regulated work, wherever they are.
Onboarding can include identity verification, right to work checks for employed staff, and basic DBS checks for trades entering occupied homes, connected through approved providers. Results are stored against each profile with review dates. Trades whose checks are pending can complete onboarding steps but cannot be offered jobs until every required item is cleared.
A consistent vetting standard from Aberdeen to Plymouth.
For trades operating as limited companies, the company number can be checked on Companies House and the registered name matched to invoices. Membership of quality schemes such as TrustMark, and trade association badges, can be recorded with renewal dates and shown to customers only once your team has confirmed them.
Customers see the business behind each trade, not just a first name.
Pre-contract information, cancellation rights and requests to start work inside the cancellation period are presented at the right moments and recorded with timestamps. Quotes, variations and acceptances are stored as the customer saw them, which matters when a complaint reaches Trading Standards or an ombudsman.
Clear evidence of what each customer agreed to.
Reviews can only be left by customers with a completed, paid booking. Moderation rules, response options for trades and an audit trail of edits help you stay on the right side of the ban on fake and misleading reviews. Trades can flag a review they believe breaks your policy, and the decision is logged with a reason.
Ratings customers believe and regulators can trace.
Customers pay by card, Apple Pay, Google Pay or Open Banking pay by bank. Funds can be held until the job is signed off, commission deducted and payouts sent to self-employed trades on your schedule, with statements they can use for their own tax records.
A single, auditable money flow across the whole network.
The operations panel shows open requests, available trades and conversion by postcode area and service, so regional managers can see where to recruit plumbers and where demand for electricians is going unmet. Weekly trends show whether waiting times are rising in a region, which is often the first sign that supply has fallen behind bookings.
Recruitment and marketing spend aimed where they are needed.
Franchisees or regional partners get their own view of jobs, trades and performance inside defined territories, while head office keeps brand, pricing rules and vetting standards consistent across the network. Revenue shares, territory boundaries and lead allocation rules are set centrally, and disputes over which franchisee owns a postcode are settled by the map rather than by email.
Local operators run their patch, the brand stays consistent.
Screens are designed to WCAG 2.2 AA, with large touch targets, readable contrast, screen reader labels and a booking flow that works without fine motor control. Under the Equality Act, a service open to the public should be usable by disabled customers, and older homeowners are a large part of the market.
Fewer customers abandoning bookings they find hard to complete.
Who this is for
Nationwide platforms come from several directions. Some are marketplaces raising investment to cover the country. Others are established regional firms opening new branches, franchise brands formalising their systems, or insurers and warranty providers who need a reliable network of trades to fulfil claims. Each needs a different first release, though all share the same core of vetting, booking and payment. We help you decide which group your first release serves best, and design the data so the others can follow.
For on-demand home services app development UK founders usually prove the model in one city before opening the next. We build so that adding Leeds, Bristol or Glasgow means recruiting trades and adjusting rules, not reworking the apps. Regional dashboards show when supply in a new city is strong enough to switch on paid marketing there. We also build tools for regional launch managers: recruitment pipelines for new trades, a checklist of what must be in place before bookings open, and alerts when acceptance rates drop in a newly opened area.
Prove one city, then copy the playbook.
Franchise brands in drainage, handyman services, heating or property maintenance need head office control with local independence. We give franchisees their own job management and customer base within territories, and give head office brand-wide reporting, consistent vetting and a shared booking front end customers recognise. New franchisees can be onboarded with a ready configuration instead of a fresh setup each time. Royalty reporting draws directly from completed jobs, which removes the monthly argument over figures and gives franchisees confidence in the numbers.
Insurers and warranty firms need claims turned into jobs quickly, routed to an approved trade near the policyholder and evidenced for claims handlers. We build claim intake, authorisation limits, trade assignment and photo evidence, with integrations into your policy or claims system where it offers an API. Policyholders get status updates without calling the claims line, and claims handlers see costs before approving anything above the authorised limit. Approved trade panels can be graded by response time and repeat visits, so the best performers receive more claims work.
A successful trades business moving beyond its home region needs systems that work without the founder knowing every engineer by name. We replace local workarounds with structured onboarding, branch-level scheduling and company-wide reporting, keeping the service quality that made the business grow. Branch managers get their own targets and dashboards while finance sees one consolidated picture. We usually start by documenting how your best branch actually runs, then build that into the system so new branches inherit the same habits from their first day of trading.
How we work together
Codeeo is not UK-based. Our team of 80+ works from Dubai, Riyadh and Karachi and serves UK clients remotely, with every session run by video call. National platforms usually begin with a fixed-scope first release for the launch region, then move to a dedicated team or a retainer as further regions are added. We have delivered 200+ projects across the UAE and the US and hold a 4.7 rating from 23 Google reviews. Written scope and acceptance criteria open every phase.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
National platforms need a stack that scales with traffic and can be maintained by your own engineers later. We usually pair cross-platform mobile apps with a cloud backend, a web operations panel and well-documented APIs for partners and integrations. Load testing before each regional launch keeps the platform steady when marketing campaigns go live.
01Mobile
02Data and cloud
03Marketing and tracking
We fix the timeline in discovery, and it depends heavily on how many regions launch first.
The first region is the main build: apps, operations panel, vetting, payments and core integrations. Later regions are mostly configuration and recruitment if the rules engine is designed properly. After discovery we agree a written plan with phases for each region, so the board knows what launches when. Integrations with insurers, franchise systems or identity providers are the usual cause of longer timelines. Regional launches can overlap once the operations team has a proven checklist.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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