Services · Ecommerce development · Hotel booking sites
Codeeo handles hotel booking website development London properties use to sell rooms on their own domain: live availability, rate plans, deposits and full prepayment, card and wallet checkout, cancellations and refunds, all tied to your property management system. It suits independent hotels near Paddington and King's Cross, townhouse properties in Kensington and Marylebone, and groups with several London addresses, each competing with portals that charge commission on every night they sell.
The aim is simple. A guest who finds you on a map or a portal should be able to book the same room on your site, see the full price up front, pay safely and receive a confirmation they trust, without phoning the desk.
200+ companies servedFrom a first store to an ADX listed developer
What the booking site handles
A London hotel website that only links out to a third party booking widget hands the most valuable moment of the sale to someone else. We build the booking flow into your site, so search, room choice, extras and payment sit under your brand and your analytics. Availability and rates come from your property management system or channel manager, so a room sold on a portal disappears from your site at once and you never sell the same room twice.
The guest base here is unusually mixed: overseas leisure visitors paying with foreign cards, corporate bookers who need a VAT invoice, and families who want two connecting rooms for a long weekend. Each needs a slightly different path through the same engine, and we design for all three rather than forcing everyone through one generic form.
We also plan for the moments when demand jumps across the city at once, such as Wimbledon fortnight, a major exhibition at ExCeL or a big weekend of concerts. The engine applies minimum stays, closes cheaper rates when occupancy passes a threshold you set, and keeps checkout fast while traffic peaks.
Date and guest search that reads stock from your PMS or channel manager in real time, with a calendar that shows which nights are available and where a minimum stay applies. Guests searching a sold out date are offered the nearest open nights instead of a dead end.
No overbookings and fewer abandoned searches.
Flexible, advance purchase and non-refundable rates shown side by side, with breakfast, late checkout or parking as packages or add-ons. Room pages carry photos, bed configuration, size and accessibility notes so the guest chooses with confidence.
Guests pick the rate that suits them without calling to ask.
Every compulsory charge, including VAT and any service or resort fee you apply, is built into the price the guest sees first. Optional extras stay separate and clearly labelled, which keeps the site on the right side of the drip pricing rules in the Digital Markets, Competition and Consumers Act 2024.
No surprise totals at checkout, and no regulatory exposure.
Hotel online payment integration London guests expect: cards from any country, Apple Pay and Google Pay, with Strong Customer Authentication handled by your payment provider. You choose whether to charge in full, take a deposit or hold a card on file and charge at arrival or on a no-show.
Payment rules that match each rate plan.
Company codes for negotiated rates, booker and guest recorded separately, and VAT invoices issued in the company name. Bookers who reserve rooms for colleagues can manage several reservations from one confirmation email.
Business travel booked direct instead of through an agency.
Guests change dates or cancel from a link in their confirmation, within the terms of the rate they booked. Refunds run back through the payment provider automatically, and your team sees each change in the admin view.
Fewer emails to reservations and cleaner refund records.
Visitors from abroad can view an indicative price in their own currency, while the charge itself stays in sterling so your settlement and accounts remain simple. The site makes clear which figure is the one they will pay.
International guests understand the price before committing.
After booking, the guest receives a short form for arrival time, special requests and the details the hotel must record for every guest aged 16 or over. The desk has it before the guest reaches the door.
Quicker check-in at a busy front desk.
Bookings, revenue, cancellation rates and source of traffic in one dashboard, connected to analytics with consent. You can see which campaigns and which rate plans actually fill rooms on your own site.
Clear evidence of what the direct channel earns.
The staff side of a hotel online booking system development London projects often underplay: a reservations view to search bookings, resend confirmations, apply a goodwill refund, block rooms for maintenance and add internal notes. Permissions separate reservations, finance and general managers, and every change is logged with the name of the person who made it.
Your team runs the direct channel without a developer.
Who this is for
London has every kind of hotel, and the booking problems differ with each. A property beside a mainline station sells mostly short stays to travellers in a hurry. A townhouse in Marylebone sells character and repeat visits. An aparthotel sells weeks, not nights. Here are the situations we see most often, and what the booking site needs to do in each. Most hotels see themselves in one of these, and some in two.
Properties around Paddington, Euston, King's Cross and St Pancras catch travellers arriving from Heathrow, the north or the Eurostar, many of whom book late on a phone. Speed matters more than anything: a booking flow that loads fast on mobile data, remembers the search and completes in a few screens. We pair that with a clear map and the walking route from the station on the room page. Late arrivals off the last train can also choose a night porter or key safe option at checkout, so nobody waits at a locked door.
Late, mobile bookings reward a short checkout.
In Kensington, Marylebone or Bloomsbury, a small hotel lives on returning guests and word of mouth. The site needs room by room photography, honest notes about stairs and room sizes in period buildings, and a way to recognise returning guests with a direct rate. Packages such as theatre evenings or afternoon tea add value without discounting the room. Gift vouchers for a night away can be sold through the same checkout and redeemed against a later booking.
Longer stays need weekly and monthly pricing, staged payments, a security deposit held separately, and clear house rules signed before arrival. We build those rules into the engine, along with self check-in instructions released only after payment clears.
Long stays need different payment rules from one night.
A guest searching for a room near Tower Bridge should see your Southwark hotel first and your West End property as an alternative. One booking engine can search across every property, keep brand standards consistent and still let each hotel run its own rates, policies and content. Group reporting then compares direct share property by property, so you can see which hotel still leans hardest on the portals.
How we work together
Codeeo has no London office. Our team of 80+ works from Dubai, Riyadh and Karachi, and London hotels work with us remotely: discovery, design reviews and training all run by video call, with shared boards for progress. Most hotels begin with a fixed scope build of the booking engine and then keep a smaller monthly arrangement for new rate types, seasonal offers and integration updates. We have delivered 200+ projects across the UAE and the US and hold a 4.7 rating from 23 Google reviews. Before any build starts you receive a written scope listing every integration, rate type and page, so there is no doubt about what the first release includes.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We usually build on Next.js or WordPress for the public site, with the booking logic connected through your PMS and channel manager APIs and your chosen payment provider. The choice depends on your existing systems and who will maintain the site afterwards. Hosting sits on infrastructure with UK or European regions where you need it, and the payment pages stay within your provider's secure fields so card data never touches the hotel's own servers.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends mostly on your property system and how many rate rules you run.
A single hotel with a modern PMS that offers an open API and a handful of rate plans is quicker than a group with several properties, corporate rates and older systems that need custom connections. We agree the order of work in discovery, then fix dates in the written scope before design starts. Hotels often time the launch to avoid their busiest weeks, so reservations staff can learn the admin view calmly.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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