Services · Ecommerce development · Hotel booking sites
Codeeo offers hotel booking website development UK hotel groups and independents use to sell rooms on their own domain rather than through commission based portals. We build the availability search, rate plans, checkout, deposits, refunds and reporting, connected to your property management system and channel manager, and planned around the rules that apply to every British hotel selling online: total price display, consumer contract terms, UK GDPR and PECR, Strong Customer Authentication and accessibility.
For a group, the same booking engine can serve one property or many, from a city centre hotel to a coastal inn, while handling the local charges and legal differences that now vary across the country.
200+ companies servedFrom a first store to an ADX listed developer
What the platform includes
Selling rooms online in Britain now carries clear legal expectations. The Digital Markets, Competition and Consumers Act 2024 brought in rules against drip pricing, so the headline price must already include every mandatory charge. Separate rules in the same Act on subscription contracts are expected to take effect in 2027, which matters to hotels that sell paid membership or dining clubs. Payments must meet Strong Customer Authentication, marketing needs consent under PECR, and the whole site must be usable by disabled guests under the Equality Act.
We treat these as design requirements from the start rather than checks at the end. The result is a hotel online booking system development UK operators can roll out with confidence: one codebase, configured property by property, with pricing, terms and data handling that a regulator or a guest would recognise as fair.
Room rates are shown with VAT and every compulsory fee already included, whether that is a service charge, a resort fee or a local visitor charge. Optional extras such as breakfast, parking or spa access stay separate and clearly labelled, so the first price a guest sees is the price they pay for the room.
Pricing that meets the drip pricing rules on every property.
Edinburgh's percentage visitor levy and Manchester's per room City Visitor Charge work differently, and other places may follow. Each property in the engine carries its own levy settings, so the right charge is added, shown and reported without touching other hotels in the group.
Correct local charges as you open in new places.
Hotel online payment integration UK guests expect covers debit and credit cards, Apple Pay and Google Pay, and pay by bank through Open Banking where your provider supports it. Authentication runs inside checkout, and cards stored for later charges follow your provider's rules for merchant initiated payments.
Higher payment success and fewer chargebacks.
Accommodation for specific dates sits outside the statutory cancellation period in the Consumer Contracts Regulations, so each rate's own terms decide what a guest can cancel. The engine shows those terms before payment, stores the accepted version and processes changes and refunds through a self-service link.
Clear terms and fewer disputes.
Guests search by town, region or property and see availability across the group, with alternatives offered when the first choice is full. Each hotel keeps its own content, photography, policies and rates while sharing one checkout and one guest record.
Group demand kept inside the group.
A cookie banner that blocks analytics and advertising tags until the visitor agrees, an unticked marketing opt-in at checkout, and data retention rules set per data type. Guest records are processed under UK GDPR, with the guidance of the ICO reflected in how notices are written and data is kept.
Marketing lists you can use lawfully.
Hotel booking website design UK guests with disabilities can complete unaided: keyboard and screen reader support, visible focus, readable contrast and error messages tied to fields, built to WCAG 2.2 AA. Room pages describe accessible features in detail so guests can judge suitability before they book.
More guests able to book, and less legal risk.
Two way connections send availability and rates to the site and return bookings, changes, cancellations and payments to the property system. Where a group runs different systems at different hotels, we connect each one or route through a shared channel manager.
One stock position across every sales channel.
Gift vouchers sold online and redeemed at checkout, packages that combine a room with dinner or a treatment, and paid membership or dining club schemes where your hotel offers them. Membership sign-ups carry clear renewal and cancellation terms, ready for the subscription contract rules expected in 2027.
Revenue beyond the room, sold through the same checkout.
Company booking codes for negotiated rates, booker and guest recorded separately, and VAT invoices generated in the company's name with the correct registration details. Finance teams at client companies can download invoices for every stay without asking reception.
Business travel booked direct and invoiced correctly.
Who this is for
British hospitality includes national brands, regional groups, management companies working for owners and thousands of independent hotels. A booking platform for each needs the same legal foundations, but the structure, integrations and controls differ. These are the situations where a direct booking engine of your own pays back the effort most clearly. Many operators recognise more than one of them.
A group with hotels in several cities needs one platform that can add a property without a rebuild. New hotels inherit the brand design, checkout and legal templates, then receive their own rates, local charges and content. Rollout happens property by property, with each launch tested before the next, so a problem at one hotel never affects the others. Group reports then compare direct revenue, lead times, cancellations and channel share across every property, with levy totals per location and VAT summaries for finance.
Add a hotel by configuration, not by code.
Management companies need to report to several owners, sometimes under different brands. The platform separates revenue and guest data by property and owner, supports different payment provider accounts for each hotel, and lets a hotel leave the portfolio with its data and booking history exported cleanly. Brand templates keep each hotel's identity intact, so a guest booking a franchised property and an independent one in the same portfolio never sees the wrong logo or terms.
Destination hotels sell stays built around dinner, spa treatments, weddings or activities. Their booking engine sells packages with a room, a dinner reservation and a treatment in one checkout, takes deposits for long lead bookings and sells gift vouchers that guests redeem online. Seasonal pricing and minimum stays are managed from the admin. Wedding enquiries go to the events team with dates and guest numbers, and room blocks for the wedding party can then be released through a private link.
An independent rarely matches a chain's marketing budget, but it can match the booking experience. A fast, honest booking site with a direct rate, a clear total and a quick checkout turns guests who already know the hotel into direct bookings, and keeps their details for the next visit. Local search, a Google Business Profile booking link and structured data for rooms help those guests find the direct route in the first place.
A better checkout costs less than portal commission.
How we work together
Codeeo has no UK office. Our team of 80+ is based in Dubai, Riyadh and Karachi, and we work with British hotels remotely, holding discovery, reviews and training on video calls with shared boards for progress. Groups often begin with a pilot build for one hotel, then add properties under a longer engagement, while independents usually take a fixed scope build with monthly support afterwards. We have delivered 200+ projects across the UAE and the US and are rated 4.7 from 23 Google reviews. Every engagement starts with a written scope, and a named project lead stays with you from discovery through rollout.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
The public site is usually built on Next.js or WordPress with a headless CMS for property content, and the booking logic connects to your PMS, channel manager and payment provider through their APIs. Hosting regions, data storage and backups are agreed with you to suit UK GDPR obligations. Card data stays within your payment provider's secure fields throughout.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on the number of properties and the systems behind them.
A pilot for one property with a modern PMS moves faster than a group with several property systems, custom packages and levies in different cities. We agree the phases in discovery, then put dates for the pilot and each rollout wave into the written scope before design begins. Group rollouts are usually scheduled around each hotel's quieter periods. An independent hotel with one property system and a few rate plans needs far less time than a group, and we tell you early which integration is likely to set the pace.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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