Services · Website development · Insurance websites

Insurance websites that meet UK rules and still read clearly to customers.

Codeeo provides insurance website development UK insurers, brokers, MGAs and appointed representative networks can run across England, Scotland, Wales and Northern Ireland. We build the public website and its content system: product pages that support Consumer Duty, renewal and pricing information written plainly, claims and complaints sections that are easy to follow, and enquiry routes into your CRM. Everything regulated sits under an approval workflow your compliance team controls, so what customers read is what was signed off.

The website handles presence, explanation, search visibility and enquiries. Quote and buy engines, policy administration and claims systems stay where they are and connect where it helps. Codeeo has no UK office; we work with UK teams remotely by video call.

Built for
Insurers, national and regional brokers, MGAs, principal firms with appointed representatives, and claims and assistance businesses serving customers across the UK.
Typical timeline
Set after discovery maps products, brands, regulated content, approval layers, integrations and migration size, and then written into a staged plan before design starts.
What you own
The code, CMS, hosting and domain accounts, all content and document libraries, enquiry data and analytics, registered to your company.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the website can include

The building blocks of a national insurance website.

A UK insurance website is a regulated communication as well as a marketing channel. The FCA's Consumer Duty asks firms to support customer understanding and to avoid foreseeable harm, the general insurance pricing rules changed how renewals can be presented, and financial promotions must be fair, clear and not misleading. Add UK GDPR, PECR consent for cookies, the Equality Act and the trading disclosures companies must show online, and the website becomes something your compliance, legal, marketing and IT teams all have a stake in.

We design the structure so those duties are met by default rather than patched in later. The capabilities below are the core of most national builds. Considered insurance website design across the UK also has to respect four nations, many brands and very different readers, from first-time renters to finance directors.

Explain your project
  • Consumer understanding by design

    Product pages built on a template that puts what is covered, what is not, key limits and how to claim near the top, in plain English, with jargon explained inline. We run comprehension checks with real readers on the highest-traffic pages, and the CMS records each review so you can evidence the testing.

    Content that supports the consumer understanding outcome.

  • Renewal and pricing information

    Clear pages explaining how renewal prices are worked out, what customers can change and how to contact you before renewal, written in line with your pricing practices approach. Copy is controlled by compliance, never edited freely by marketing.

    Fewer renewal complaints about surprise prices.

  • Four nations content model

    Content tagged by nation where rules or processes differ, such as Scottish property law, the England and Wales motor injury portal or Northern Ireland specifics, with a Welsh language version of key pages where your firm offers one. Editors see which pages need a variant.

    Every reader gets guidance that applies where they live.

  • Document and IPID library

    Policy wordings, insurance product information documents, key facts and terms of business in a searchable library with effective dates, version history and archive. Pages always link to current documents, and customers can find older versions when they need to check a past policy.

    The right document reaches the right customer.

  • Claims and support hub

    First steps, contact numbers by product, document checklists and expected timescales, with routes for customers who need extra help because of health, bereavement or other circumstances. Content blocks are reused, so one change to a claims line updates every page.

    Customers in difficulty find help quickly.

  • Complaints and Financial Ombudsman route

    A complaints page that explains how to complain, what happens next and when a customer can go to the Financial Ombudsman Service, offered in accessible formats. Forms record complaints with consent and pass them directly to your complaints team.

    A fair, visible process that meets expectations.

  • Multi-brand and AR network sites

    One CMS powering several brands or appointed representative sites, with shared regulated blocks controlled centrally and local content each firm can edit. The principal firm keeps oversight of promotions while representatives keep their own identity and local search presence.

    Central control without dozens of separate websites.

  • Comparison and partner landing pages

    Pages built for visitors arriving from price comparison sites, affinity partners or embedded insurance placements, explaining your brand and how to manage a policy after purchase. Tracking respects consent, and the pages hand off cleanly to your quote and buy or servicing system.

    Visitors from partners trust what they find.

  • Technical SEO and structured data

    Clean architecture, fast pages, InsuranceAgency and FAQ structured data, author and reviewer details on guidance, and internal linking that shows topic depth. Insurance is a sensitive search area, so expertise and accuracy carry real weight with search engines and AI answer tools.

    More visibility for content that deserves it.

  • Trading disclosures and consent

    Company name, number and registered office as Companies House rules require, your status disclosure and firm reference number, and a consent platform that holds non-essential cookies until people agree under PECR. All are stored once and used site-wide.

    Legal details correct on every page.

Who this is for

Four national situations we are asked to solve.

National insurance firms come to us at different points: a brand refresh, a regulatory review that found content gaps, a merger that left several old sites, or a broker that has outgrown a template. Each needs a different emphasis. These are the four cases we see most often across the UK, and what the build focuses on in each. Most real projects mix two of them, and discovery is where we decide which parts lead.

01

An insurer responding to a Consumer Duty review

Your board report found product pages that bury exclusions, renewal content that confuses and documents hard to find. We rebuild the templates around understanding, test them with real readers, and give compliance a clear audit trail of reviews and approvals. The design work serves the evidence your firm needs to show the regulator, not only a fresher look. A review calendar in the CMS prompts owners to recheck each product page on a cycle you set, and overdue pages show up on a dashboard.

Evidence of testing matters as much as the copy.

02

A broker group after acquisitions

Several local brokers now share an owner but still run separate, inconsistent sites. We plan a single platform with a group brand, local branch pages that keep their search history, shared regulated content and one CRM route. Old domains redirect page by page, so years of local rankings are not thrown away. Branch teams keep their own phone numbers, reviews and Google Business Profiles, while group functions such as claims, complaints and careers are handled once, centrally, for every branch.

03

A principal firm with appointed representatives

You are responsible for your representatives' promotions, yet each one manages its own site. We build a network platform where regulated blocks, disclosures and approved product copy come from the centre, while representatives edit their own team, area and contact pages within limits you set. New representatives can be added from a template with their disclosures already in place, and removing one takes their pages offline with redirects to the principal site.

04

An MGA expanding nationwide

You started in one region and now place business across the UK through brokers. We build a broker-facing site with appetite pages, regional underwriting contacts, document libraries and a submission link, plus nation-specific notes where rules differ. Capacity and authority wording is exactly what your agreements allow. A broker registration route lets new intermediaries ask for terms of business, with the request passed to your distribution team for checks.

Accuracy about capacity protects every relationship.

Six phases for a UK insurance website.

  1. 01Discovery and regulatory mappingProducts, brands, audiences, nations, approval roles and systems mapped over video calls with compliance, marketing and IT, ending in a written scope and plan.
  2. 02Content audit and modelEvery existing page and document reviewed, then a content model built with templates, regulated blocks, nation tags and owners for each section.
  3. 03Design and comprehension testingPrototypes in your brand, built to WCAG 2.2 AA, with key product and renewal pages tested on real readers before development begins.
  4. 04Platform buildCMS with workflow, document library, multi-brand logic, consent, structured data, CRM and system integrations, delivered on staging with security hardening.
  5. 05Migration and assuranceContent moved and approved, redirect maps for every old domain and URL, accessibility and speed checks, and sign off from your compliance team.
  6. 06Rollout and governancePhased launches by brand or region where helpful, editor training, a governance calendar for page reviews and monitoring of search and enquiries.

Technology

What we build this with.

For national sites we often pair a headless CMS with Next.js for speed and multi-brand flexibility, or use WordPress multisite where editors already know it. Hosting sits in UK cloud regions with a web application firewall, monitoring and tested backups. Editors sign in with two factor authentication and roles that limit what each person can change.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions UK insurance firms ask about a new website.

FCA conduct rules, data and consent law, accessibility and company law.

Consumer Duty, the rules on financial promotions and the general insurance pricing practices rules affect what product and renewal pages say. UK GDPR and the ICO's guidance cover the data your forms collect, and PECR covers cookies and marketing consent. The Equality Act supports accessible design, and company law requires certain trading details online. We build the tools to meet these, while your compliance and legal teams make the regulatory calls. The Digital Markets, Competition and Consumers Act 2024 also bans drip pricing, which matters if any part of your site shows a price with charges added later.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews