Services · Ecommerce development · Legal services booking portals
Our legal consultation booking website development in Edinburgh serves solicitor firms, solicitor estate agents and Scottish legal networks that want clients to book and pay for a first consultation online. Codeeo builds the listings, checkout, solicitor onboarding, payouts and complaint routes for a Scottish platform, so a buyer moving up from London, a family dealing with an executry or a Leith start up can reach the right Edinburgh solicitor, pay a clear fee and get a confirmed appointment.
Most booking software assumes English law, English regulators and an English complaints body. A portal for Edinburgh has to start from the Law Society of Scotland, the Scottish Legal Complaints Commission and Scottish procedure, and it has to explain those differences to clients who do not know them.
200+ companies servedFrom a first store to an ADX listed developer
What we build
Edinburgh is the centre of the Scottish legal system. The Court of Session and the Faculty of Advocates sit at Parliament House, the Sheriff Court is on Chambers Street, and the Law Society of Scotland and the Scottish Legal Complaints Commission are both based in the city. Firms cluster in the New Town and the West End, with others in Leith, Morningside and Edinburgh Park.
Clients are a mix. Many are long term residents with property, family and executry matters. Others are newcomers: students, staff relocating to financial services jobs and buyers from England who are surprised that Scottish property sales run on missives and Home Reports. A booking platform here must route Scottish matters to Scottish solicitors, explain local procedure in plain language and keep the correct regulator and complaint route visible at every step. These are the features we scope for Edinburgh operators.
Clients choose from matter types that follow Scottish practice: buying with missives, selling with a Home Report, executries, guardianship and powers of attorney, separation agreements and small business work. A short note under each explains what is different from England so cross border clients understand what they are booking.
Clients book the right consultation the first time.
Firms and solicitors apply through the platform. Admin staff check practising certificates with the Law Society of Scotland, record professional indemnity cover through the Master Policy and approve each practice area individually before any profile is shown to clients.
Only solicitors entitled to practise in Scotland are listed.
Every consultation listing shows the total fee including VAT, the length, the format and what happens afterwards, such as a letter of engagement setting out the fees for further work. Any platform fee is built into the first price the client sees.
No added charges between the listing and the payment.
Card, Apple Pay, Google Pay and Open Banking payments, with Strong Customer Authentication inside the payment step. Business clients receive a VAT invoice in the company name, and individuals receive a receipt and a booking confirmation straight away.
A complete paid booking in a few taps.
For networks and multi firm portals, payments are split at checkout between the solicitor's firm and the platform through a marketplace payment product. Firms receive scheduled payouts with statements their cashroom can reconcile, and the fee arrangement is disclosed to clients in plain language.
Each firm sees exactly what it was paid and why.
New bookings arrive as pending. The firm checks the client and any other party against its records and accepts or declines. A declined booking is refunded and the client is shown another Edinburgh solicitor in the same practice area.
Firms only take on clients they can properly act for.
Executry, guardianship and care matters are often raised by a son, daughter or carer rather than the person concerned. The booking flow lets a relative book and pay, records who they are acting for and their consent, and makes clear that the solicitor will confirm authority before acting.
Families can start the process without confusion over who the client is.
Firms set which consultations run by video and which take place at their Edinburgh office. Calendars handle several solicitors and rooms, and clients receive reminders with directions or a video link depending on the format they chose.
Clients turn up at the right place, in person or online.
Service complaints go first to the firm's own complaints procedure, then to the Scottish Legal Complaints Commission if unresolved. The portal shows this route for Scottish matters, while payment disputes about the platform stay with the operator.
Clients are never pointed to the wrong complaints body.
Only clients with a completed paid consultation can leave a review. Moderation, a published review policy and an audit trail support the duty in the Digital Markets, Competition and Consumers Act 2024 to take reasonable steps against fake reviews, which applies in Scotland as it does elsewhere in the UK.
Ratings that reflect real Edinburgh clients.
Who this is for
Paid booking suits firms whose first consultations follow a clear pattern and whose clients are ready to pay for an answer. Legal consultation booking website design in Edinburgh also has to cope with people who do not yet know how Scottish procedure works. These four situations are where a portal makes the biggest difference.
Edinburgh solicitors often sell property as well as handling conveyancing. A portal can sell paid consultations for buyers who want advice before offering, and for sellers preparing a Home Report and choosing a marketing route. Clients relocating from England are walked through how offers and missives work, so the paid meeting is spent on their situation rather than basic explanations.
Property search and listings stay on your existing property site.
Families dealing with a death or arranging a power of attorney often need a calm first meeting. The portal books a fixed fee consultation, collects key details sensitively and lets relatives book on behalf of someone else with clear consent. Powers of attorney registered with the Office of the Public Guardian in Scotland can be noted at intake.
Relatives can book with consent recorded at the start.
A network of independent firms across Edinburgh and the rest of Scotland wants one booking brand. This needs a full marketplace: firm applications, verification against the Law Society of Scotland register, listings, a disclosed platform fee, separate payouts and reporting for each member. We design the fee model with your adviser so it fits the Society's practice rules.
We build the fee model your adviser signs off, not one we choose.
Start ups in Leith and Fountainbridge and companies around the Exchange district want short, defined first meetings on shareholder agreements, employment contracts or commercial leases. The portal takes payment by company card, issues a VAT invoice and books the meeting with a named solicitor, by video or at your Edinburgh office.
Company bookings can name several attendees.
How we work
Codeeo has no office in Edinburgh or elsewhere in the UK. Our team of 80+ across Dubai, Riyadh and Karachi works with Scottish firms remotely, holding discovery, design reviews and sprint demos by video call. We have delivered 200+ projects across the UAE and the US and are rated 4.7 from 23 Google reviews. Legal services booking platform development in Edinburgh depends on accurate Scottish content, so your solicitors review every client facing explanation and we never publish legal wording they have not approved. After launch we can support and extend the platform, or hand it to your own developers with documentation.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Legal services booking payment integration in Edinburgh uses a marketplace payment provider with split payouts and SCA. Around it we build a modern web front end, UK hosted data, calendar sync and API links to the practice management and identity checking tools Scottish firms already use.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
A paid booking platform shaped around Scots law, Scottish regulators and your own firms.
The build covers the client side, where people choose a Scottish matter type, see a solicitor and a total price, pay and receive a confirmed appointment, and the firm side, where solicitors apply, are verified, manage diaries, accept bookings and receive payouts. Around that sit refunds, reviews, complaint routes and integrations. The difference from a generic UK portal is that every rule, explanation and regulator reference starts from Scottish practice rather than being adapted from England, and your solicitors approve that content before launch.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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