Services · Mobile app development · Legal services apps

Manchester law firm apps that handle high volumes without losing the personal touch.

We deliver legal services app development in Manchester for firms that handle a lot of clients at once: personal injury and claims teams, employment and housing practices, conveyancers and growing full service firms across Greater Manchester. Codeeo builds the client app, the fee earner dashboard and the links to your case management system, so routine updates, document requests and bookings stop clogging phones and inboxes.

Volume practices live or die on process. When hundreds of matters move at once, a missing payslip or an unanswered status call costs fee earner time every day. A well planned app turns those moments into self service tasks, and frees your people for the advice only a solicitor can give.

Built for
SRA regulated firms, legal advice services and in house legal teams in Manchester, Salford and the wider Greater Manchester area.
Typical timeline
Release dates come out of discovery: we scope the first version, agree a written plan with you, and adjust it only by shared decision.
What you own
You own the source code, store accounts, dashboards, integrations and data, held in accounts registered to your firm rather than to us.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

Core features

What a high volume legal app needs to do well.

Manchester's legal sector is one of the largest outside London. Commercial firms cluster around Spinningfields, near the Manchester Civil Justice Centre on Bridge Street West, which houses the county court and the High Court district registry. Around them sit national claims processors, employment specialists and conveyancing teams serving clients well beyond the North West.

That mix means two different problems. Some firms need an app that keeps thousands of clients informed with very little manual effort. Others need a polished portal for business clients in the city centre. We start by working out which problem is yours, then build the features in the order that removes the most phone calls and chasing emails first. Every feature below is optional; the scope is set by your practice areas, your staff and the systems already in place.

Explain your project
  • Claim and case progress tracker

    Clients with injury, housing disrepair or employment claims see each stage in plain English: evidence gathering, letter of claim, response, negotiation, issue, hearing and settlement. Status changes come straight from your case management system, so the app never shows anything your team has not recorded.

    Status calls drop because clients can check progress themselves.

  • Evidence capture by phone camera

    Clients photograph payslips, medical letters, damp and mould, accident scenes or tenancy agreements and upload them against a checklist. The app checks image quality, labels each file and tells the client what is still missing. Fee earners stop sorting attachments from personal email accounts.

    Files are complete sooner and easier for fee earners to review.

  • Time limit and deadline reminders

    Employment claims generally require ACAS early conciliation and must be started within short limitation periods, and court directions set their own dates. The app reminds clients of what they need to do before each deadline, while your team keeps control of the dates in the case system.

    Fewer matters put at risk by a client missing a step.

  • Booking across several branches

    Lawyer booking app development in Manchester often covers more than one office. Clients from Stockport, Bolton, Oldham or Wigan choose the nearest branch or a video call, see each specialist's available slots, and get reminders that include directions and what to bring.

    Clients book the right person at the right branch first time.

  • Guided intake for first enquiries

    Short, branching questions help a client describe a dismissal, a housing problem or an accident without legal language. Answers sort enquiries by practice area and urgency, flag obvious time limit risks for review, and pass a complete summary to the fee earner who calls back.

    Call backs start with the facts already gathered.

  • Student and tenant help

    With large student populations at the University of Manchester, Manchester Metropolitan University and the University of Salford, firms with housing teams see many tenancy and deposit disputes. The app can offer plain guidance on when to seek advice, document checklists for deposit claims and quick booking with your housing team.

    Younger clients reach advice in the format they already use.

  • Signed forms and engagement terms

    Client care letters, authorities to act, conditional fee agreements and medical consent forms can be signed electronically inside the app, with the signed version filed automatically. Clients get a copy and an explanation of any funding terms that the solicitor has already discussed with them.

    Onboarding paperwork is signed and filed the same day.

  • Secure messages and calls

    Clients message the team on their matter rather than one person's mobile, with replies visible to everyone handling the file. Video or voice calls can be booked from the same thread. Messages never carry sensitive content in notifications, which protects confidentiality on shared phones.

    Conversations stay with the file, even when staff change.

  • Volume dashboard for supervisors

    Team leaders see open matters by stage, clients who have not uploaded evidence, overdue tasks and outstanding signatures. Work can be reassigned in bulk, and reports show which steps slow matters down across the department.

    Supervisors find blockages before they become complaints.

  • Introducer updates with consent

    Where a client agrees, estate agents and mortgage brokers can receive milestone updates on a property matter, such as searches received or exchange agreed, without seeing the legal file. Any referral arrangement is disclosed to the client in line with SRA rules.

    Partners stay informed without extra calls to your team.

Who this is for

Four Manchester firms we picture when we plan this app.

Greater Manchester is ten boroughs with very different client bases, from city centre professionals and businesses to communities in Rochdale, Tameside and Trafford who rely on a trusted local firm. Many households speak languages other than English at home. These are the practices we most often plan apps for.

01

Personal injury and claims departments

Claims work runs on repeatable steps and large caseloads, which makes it ideal for an app. Clients upload evidence, sign agreements, answer medical questionnaires and follow progress without a call. Your case handlers spend their time on liability, quantum and negotiation instead of chasing photographs and payslips. Supervisors can see at a glance which files are waiting on the client, and clients get a nudge before a gap turns into a delay that affects the claim.

Built for caseloads, not individual matters.

02

Employment and housing practices

Clients facing dismissal, discrimination or disrepair are often stressed and short of time. The app gives them simple guidance, deadline reminders and a safe place to store evidence. For housing teams it also helps manage the steady flow of student and tenant enquiries each autumn, when new tenancies begin across the city. Clients can also save evidence before they have decided to instruct you, which means a dismissal letter or a photo of mould is not lost while they think it over.

03

Conveyancing teams serving the North West

Residential conveyancers handle many purchases at once for buyers across Greater Manchester and beyond. A milestone tracker, secure bank details, identity checks and introducer updates cut the calls that flood conveyancing teams in the final weeks before completion, when clients are most anxious. Lenders and brokers can be kept informed through the introducer view, and buyers can see which searches and enquiries are still open before they chase anyone.

04

Commercial firms in Spinningfields and the city centre

Business clients want a portal with company accounts, several authorised contacts, matter lists across departments and secure data rooms for transactions. We build it to sit beside your existing extranet or replace it, with single sign on for staff and clear reporting for client relationship partners. Transactional clients can follow conditions to completion, and litigation clients can see disclosure and hearing dates for matters running at the Civil Justice Centre or elsewhere.

A polished portal for business clients.

Six stages from first call to a live Manchester legal app.

  1. 01Discovery sessionsVideo calls with your team leaders, fee earners, IT lead and compliance officer to map current volumes, common client questions and the systems the app must connect to.
  2. 02Priority mappingWe rank features by how many calls, emails or hours each one saves, then agree a first release that delivers the biggest saving with the least change for staff.
  3. 03Design for real clientsScreens are tested with clients of different ages and confidence levels, in the languages you choose, so instructions make sense to someone using an older phone.
  4. 04Build and connectWe build the app and dashboard in short sprints and connect them to your case management, signing and identity tools, with a demo for your team after every sprint.
  5. 05Pilot with one teamOne department or branch uses the app first, often the team with the highest volumes. We fix problems quickly, train staff and write simple guides for clients before wider rollout.
  6. 06Scale across the firmFurther departments and branches join once the pilot is stable, and a regular release cycle adds features based on usage data and staff requests.

Technology

What we build this with.

Our tool choice, native or cross platform, follows your clients' phones, the case management system you run and who will maintain the app. UK hosting and staff single sign on are standard options, and every third party service is documented for your compliance team.

01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

02Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

03Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Manchester firms ask us first.

It usually pays back fastest in exactly that kind of firm.

The more clients you serve, the more time goes into status calls, evidence chasing and repeated questions. An app moves those tasks to the client's phone and feeds them straight into your case system. We look at your current volumes in discovery and agree which tasks to move first, so the benefit is visible to fee earners within the first release rather than promised for a later phase. A modest first release also gives you real numbers to judge whether to extend the app to other departments.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews