Removals software that works the same way in every depot across Britain.

Head office sets the pricing model: volume, distance, floors, packing, storage and extras. Each branch can adjust rates for local labour, road charges and demand within limits you define. Customers anywhere in the country get a consistent quote structure, and finance can see where discounts are being given and by whom.

Jobs are assigned to the nearest suitable depot, and long distance moves can be handed between depots, collected in Leeds and delivered by the Bristol team, for example. Dispatchers see crews and vehicles across the network and can borrow capacity from a neighbouring branch when one is overbooked. Handovers carry the inventory and condition photos with the load.

Each vehicle carries its operator licence details, MOT and service dates, clean air zone compliance and, for larger lorries working in London, its Direct Vision permit. Driver records hold licence categories and hours. Alerts go to fleet managers before anything lapses, and vehicles that are not compliant cannot be assigned to a job.

Quotes, terms and the customer's acceptance are recorded with a timestamp. The app presents cancellation information in the way distance contracts require, captures the customer's request if they want the move to start inside the cancellation period, and stores the signed record for later disputes. Records are kept for as long as your retention policy says.

Many movers also clear unwanted furniture. The app separates clearance from removals, records where items went, and stores your waste carrier registration with the Environment Agency, Natural Resources Wales, SEPA or the Northern Ireland Environment Agency, so crews carry the right documents for the nation they are working in. Registration numbers show on crew job sheets.

House moves in England, Wales and Northern Ireland usually hinge on completion day, while in Scotland buyers work to an agreed date of entry set earlier in the process. The scheduler supports both, so Scottish branches can lock dates sooner and English branches can hold provisional slots until exchange. Northern Ireland branches follow the English pattern.

One app in the stores, carrying your brand, that routes a customer to the right branch from their postcode. Video surveys, quotes, payments, inventories and tracking work the same everywhere, while branch contact details and local terms appear where relevant. Welsh language screens can be added for branches in Wales where customers expect them.

Deposits and balances are taken by card, Apple Pay, Google Pay or Open Banking payments, then allocated to the right branch and cost code. Refunds follow the same route. Finance receives daily reconciliation files or a direct feed into your accounting system. Branch managers see their own takings each morning.

Older customers downsizing, people moving after a bereavement and disabled customers all book moves. We design the customer app to WCAG 2.2 AA, with clear text, screen reader support and an easy route to a human, which also supports your duties under the Equality Act. Text size and contrast follow the device settings.

Head office sees bookings, conversion, revenue per crew day, claims and reviews by branch and region. Franchise owners see their own territory. Patterns such as a region losing quotes on price or a depot with high damage claims show up early enough to act on. Data refreshes daily.