Multi-seller food ordering portals built for all four UK nations.

Each seller is linked to the nation it trades in, and the platform applies the matching settings: hygiene scheme and display, calorie requirements, alcohol licensing fields and minimum unit pricing where it applies. When a rule changes, you update one setting instead of hundreds of menus. Scottish sellers show Food Hygiene Information Scheme results, while sellers in Wales and Northern Ireland have their ratings displayed as required.

Applications collect company or sole trader details, food business registration, hygiene results and bank details through the payment provider's own identity checks. Approval queues, document expiry reminders and bulk import for franchise networks keep onboarding moving when hundreds of sellers join. Sellers who fall behind on renewals are paused automatically until documents are updated.

Digital platforms now have reporting duties to HMRC on the income of sellers who use them. The platform stores the seller information those reports need, tracks the figures through the year and exports them, so your finance team is not rebuilding data from payment statements. Sellers can check and correct their own details before each reporting deadline.

Under HMRC's catering and takeaway guidance, hot takeaway food is usually standard rated while much cold food can be zero rated. Each dish carries a VAT category set by the seller and reviewed by their accountant, and your commission is invoiced with VAT recorded separately. Mixed baskets show the right VAT on every line of the receipt.

A regulated provider's marketplace product takes one payment for a multi-seller basket, applies your commission and pays each seller on schedule. Cards and wallets meet Strong Customer Authentication, and pay by bank through Open Banking suits large catering orders. Payout timing can differ for franchisees, independents and contract sites.

Mandatory fees are part of the first price shown, as the drip pricing rules require. Reviews come only from completed orders, with moderation records. Any delivery pass is built so it can be adapted when the Act's subscription contract rules arrive, which are expected in 2027.

Head office sets the master menu and brand rules; regions and franchisees adjust prices, availability and opening hours within limits you define. Reporting rolls up from seller to region to the whole network. Promotions can run nationally or in a single region.

Organisations can open accounts with several authorised orderers, cost codes and monthly invoicing. Contract caterers can run closed portals for a client's staff alongside public ordering on the same platform. Approval rules stop orders above a set value until a manager signs them off.

Ordering screens meet WCAG 2.2, supporting your Equality Act duties. Where you trade in Wales, a Welsh language option can sit alongside English, and menu translations can be added for other audiences. Allergen and calorie information stays readable at large text sizes.

Complaints follow rules you set per issue type, with automatic refunds for clear cases and a review queue for the rest. Costs are charged to the platform or the seller, and seller scores reflect repeated problems. Clear refund rules are shown to customers before they pay.