Services · Mobile app development · Pet care apps

Booking and loyalty apps for Birmingham groomers, kennels, pet shops and vets.

We handle pet care app development Birmingham businesses can put in front of their regulars: grooming salons, kennels and catteries, dog daycares, pet shops and veterinary practices from Sutton Coldfield to Kings Heath. Families book the next groom, reorder food, store each pet's records and collect loyalty rewards in one app. Your team gets a single diary and customer list instead of a paper book, a card machine and three social inboxes.

We are not based in Birmingham. Codeeo's team of 80+ works from Dubai, Riyadh and Karachi and serves UK businesses remotely, running every workshop and review by video call. Our track record is 200+ projects across the UAE and the US, and a 4.7 rating from 23 Google reviews.

Built for
Independent groomers, kennels and catteries, dog daycares, pet shops and vet practices in Birmingham and its suburbs.
Typical timeline
Set together once discovery is complete, with the release plan and milestones written into the agreed scope.
What you own
All code, the store listings, the back office and your customer list, registered to your company and transferable on request.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

Features for Birmingham pet businesses

What families across the city actually use.

Birmingham's pet trade is spread across a big city of suburbs. Owners in Erdington, Harborne, Moseley or Hall Green mostly drive to their groomer or vet, often with more than one pet, and many households book for a dog and a cat in the same week. That shapes the app: multi-pet profiles, fast rebooking, reminders that fit family routines and rewards that keep a customer loyal to the salon down the road. Licensing matters as well. Birmingham City Council licenses boarding, dog daycare and home boarding in the city under the England animal activity regulations, while businesses over the boundary in Solihull deal with Solihull's own council. Grooming is not a licensable activity in England, but a groomer who also boards dogs overnight needs that licence for the boarding side. Families from across the city's many communities use these apps, so we keep wording plain and can add further languages where your customers need them. These are the features we scope most often for operators here.

Explain your project
  • Household accounts with several pets

    One login per family, with a profile for every dog, cat or rabbit in the house. Each profile carries coat type, temperament, allergies, vet details and microchip number, and a parent can book two pets into back to back slots in one go.

    Multi-pet families book in one visit to the app, not three.

  • Groom diary built around the table

    Pet grooming booking app development Birmingham salons need starts with how long each groom really takes. Durations depend on breed, coat condition and service, so the diary blocks the right time per dog and stops a full hand strip being squeezed into a bath slot.

    A diary that reflects real grooming time and fewer overruns.

  • Coat notes and before and after photos

    Groomers record blade lengths, styling preferences, matting and skin observations after every appointment, with photos attached. The next groomer, or the same one six weeks later, opens the profile and repeats the cut the owner liked.

    Consistent grooms even when staff change.

  • Loyalty stamps and referral rewards

    A digital stamp card for grooms, a reward after a set number of daycare days, or a credit when a neighbour books through a referral link. You choose the rules in the admin and change them whenever you run a promotion.

    Regulars have a reason to stay with your salon.

  • Click and collect for food and supplies

    Pet shops and salons with a retail shelf can let customers reorder their usual food, treats or shampoo and pick it up at the next appointment. Stock levels sync from your till system where it offers an API.

    Repeat product sales that ride along with every booking.

  • Mobile grooming routes and the Clean Air Zone

    Home visits are grouped by area so a van covers Edgbaston and Selly Oak on the same day. Addresses inside the A4540 Middleway ring road fall in Birmingham's Clean Air Zone, so the admin can flag those bookings if your van is not compliant.

    Tighter routes and no unexpected zone charges.

  • Kennel and cattery stays

    Owners request dates, choose a kennel or cattery pen type and upload vaccination proof before the stay is confirmed. Staff log feeding, exercise and medication each day, which also gives you the records your council licence expects.

    Stays confirmed with paperwork checked in advance.

  • Vet reminders and repeat requests

    Booster, flea, worming and dental reminders go out on the schedule your practice sets. Clients request repeat medication in the app, and the request lands with a vet to approve rather than being dispensed automatically.

    Fewer lapsed vaccinations and fewer phone requests for repeats.

  • Deposits and no-show rules

    Take a deposit on new client grooms or peak holiday boarding by card, Apple Pay or Google Pay, and apply your cancellation policy automatically. Repeat clients with a good record can be exempted.

    Fewer empty slots from last-minute cancellations.

  • Puppy classes and group sessions

    Trainers and salons running puppy socials, recall classes or self-wash sessions can sell places by session or by course, set a maximum per class and keep a waiting list. Attendance is marked on a tablet and missed sessions can be moved to the next course where your rules allow.

    Classes fill from the app instead of a sign-up sheet.

Who this is for

Four Birmingham businesses this suits.

Most of the pet businesses we speak to in Birmingham are owner-run, busy and short on admin time. They do not want an app for its own sake; they want fewer messages to answer, fewer no-shows and customers who come back. These four situations come up again and again, and each leads to a different first release. Across all of them, the app has to work for a parent booking from a car park on a phone, so we keep every booking to a handful of taps.

01

A grooming salon fully booked weeks ahead

Your diary is full, rebooking happens at the counter and the waiting list is a stack of messages. We give clients self-service rebooking for their usual groom, a cancellation list that fills gaps automatically and reminders the day before. Your groomers see the day's dogs, their coat notes and any handling warnings on a tablet at the table, so the morning starts without a phone call. Once a family has booked through the app a few times, you can see which households drift away and invite them back.

Most salons start here and add loyalty in the next release.

02

A kennel or cattery on the edge of the city

Holiday demand arrives in waves and owners ask the same questions about dates, vaccinations and what to bring. We build stay requests with vaccination uploads, a pen availability view and daily care logs. Owners receive a photo each day of the stay, and your licence records build up in the background. Waiting lists for holiday periods can be opened early for returning customers before new enquiries are accepted.

03

A pet shop adding services

You already have loyal customers buying food every month and want to add grooming, a self-wash or puppy classes. We connect product reorders and service bookings in one app, so a customer who buys their food on Saturday can book a nail clip for the same visit. Loyalty points work across both sides of the business. Points earned at the till appear in the app straight away, so customers see the benefit of shopping with you rather than online.

Till system access is confirmed during discovery.

04

A vet practice with several branches

Veterinary appointment app development Birmingham practices ask about tends to centre on spreading appointments across branches. Clients choose the nearest site, see the vets and nurses working there and book the right appointment type. Reminders, repeat requests and practice news come through the same app, connected to your practice management system where its API allows. Branch managers get their own view of bookings and staff, while the practice owner sees all sites together.

The six stages of a Birmingham pet care app build.

  1. 01Understanding your weekOn video calls we walk through a typical week: how bookings arrive, where no-shows hurt, what staff write down and which council licence covers which service.
  2. 02Choosing the first releaseWe rank features by how much admin they remove and agree a first release you can launch quickly, with the rest held in a written backlog.
  3. 03Designing for familiesLarge tap targets, quick rebooking and multi-pet profiles, tested with a few of your regular customers before the design is signed off.
  4. 04Building in short cyclesWorking builds every two weeks that you install on your own phone, so you can try a booking or payment as a customer would.
  5. 05Launch and staff trainingStore submission under your accounts, a short recorded training session for staff and a launch message to your existing customer list. Old bookings can be imported so regulars see their history from day one.
  6. 06Improving with real dataBooking, rebooking and loyalty figures show what is working, and we plan the next release around them with you.

Technology

What we build this with.

We typically build cross platform apps in Flutter or React Native, a web back office, and cloud hosting in a UK or EU region. Integrations with tills, accounting and practice systems are chosen during discovery.

01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

02Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

03Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

What Birmingham pet businesses ask before they start.

Booking, pet profiles and reminders for your existing customers.

Most Birmingham clients begin with the problem costing them the most time, which is usually bookings arriving by phone and message. A first release covers self-service booking, household accounts with every pet, reminders and payments. Loyalty, retail reorders, mobile routing or boarding stays can follow once customers are used to the app. Starting smaller gets the app into customers' hands sooner and gives you real data for the next decision. We put the dates for that first release in writing once the scope is agreed.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews