Services · Mobile app development · Pet care apps
Pet care app development UK groups can roll out nationally: we build iOS and Android apps for multi-site vet groups, franchised walking and sitting brands, grooming chains, boarding operators and pet retailers. One app handles booking, pet records, memberships and payments, while the admin respects the fact that animal licensing, veterinary regulation and data law each work differently across England, Scotland, Wales and Northern Ireland.
Codeeo has no UK office; our 80+ staff in Dubai, Riyadh and Karachi work with British clients remotely, holding discovery and every review by video call. We have delivered 200+ projects across the UAE and the US and hold a 4.7 rating from 23 Google reviews.
200+ companies servedFrom a first store to an ADX listed developer
Capabilities for a national pet care app
A national pet care app has to do two jobs at once. For the owner it must feel local: the nearest branch, the groomer they know, the vet who saw their dog last time. For head office it must give one view of bookings, revenue, staff and compliance across every site. Underneath sit rules that vary by nation. In England, boarding, home boarding and dog daycare are licensed by councils under the 2018 animal activity regulations, which award each licence a star rating. Scotland has its own licensing regulations, and Wales and Northern Ireland have separate regimes again. Vets across the UK are registered with the RCVS, veterinary medicines fall under the Veterinary Medicines Regulations, and pet insurance is a regulated activity overseen by the FCA. The capabilities below are the ones national operators ask us to plan around that.
Owners find the nearest branch by postcode, see its services, opening times and staff, and book straight into that site's calendar. Head office decides which services each branch can offer, so a site without boarding never shows it. Holiday closures and temporary staffing gaps are set per branch so customers never book a day the site cannot cover.
A national brand that still feels like the local branch.
Each premises holds its licence type, issuing council, conditions, star rating where England applies one, and renewal date. Dashboards flag renewals coming up and sites whose daily records are incomplete, so compliance is managed centrally rather than branch by branch.
No licence renewal slips through the gaps between regions.
Head office, regional managers, franchisees and branch staff each get their own permissions. Franchisees see their own customers and figures; the brand sees totals and standards across the network without breaching data sharing agreements.
Clear lines between brand and franchisee data.
Monthly plans for vaccinations, parasite treatment and check-ups, or memberships for grooming and daycare, collected by Direct Debit, card, Apple Pay or Google Pay. If a plan starts to resemble insurance, FCA rules may apply, so we follow the wording your advisers approve.
Recurring revenue with the regulatory wording checked.
Veterinary appointment app development UK vet groups commission needs appointment types, clinician availability and branch rules that match each practice. We connect to practice management systems through their APIs and route urgent cases to a phone line rather than a slot.
Group-wide booking without flattening each practice's way of working.
Video consultations with intake questions and notes saved to the clinical record. The RCVS sets out when an animal is under a vet's care and when remote prescribing is allowed; the app records the vet's decision and never automates it.
Remote care that leaves clinical judgement with the vet.
Dogs must be microchipped across Great Britain, and in England most owned cats must be chipped by 20 weeks old. Profiles hold the chip number, vaccination history and vet details, and prompt owners to fill in gaps before a stay or a groom.
Pets identified quickly and records ready before check-in.
Pet sitting app development UK franchise networks rely on covers carer onboarding, document checks, visit check-ins, photo reports and secure key details. Each franchisee manages their own carers while the brand sets the minimum standards everyone signs up to.
Consistent standards across every territory.
Screens built to WCAG 2.2 so owners with visual or motor impairments can book unaided, which also helps meet Equality Act duties. Marketing preferences are separated from service messages so promotions follow PECR, and data handling follows UK GDPR and ICO guidance.
An app more owners can use, with consent recorded properly.
Head office sees bookings, utilisation, plan sign-ups, cancellations and customer ratings by branch, region and nation, and can compare sites like for like. Data exports feed your finance and BI tools. Regional managers see only their own patch.
Decisions about new sites based on real demand.
Who this is for
The UK pet care market spans corporate vet groups and independent practices, retail chains with grooming salons in store, franchised walking and sitting brands, and boarding businesses spread across counties. A national app has to serve all of their customers well while giving head office control. These are the four situations we plan for most often, each with its own first phase. Across all four, the owner experience must stay simple even when the organisation behind it is complex, because owners judge the brand on how quickly they can book.
Acquired practices often arrive with their own booking pages, reminder systems and client apps. We plan a single group app that keeps each practice's identity on its branch pages while sharing booking, reminders, health plans and repeat requests underneath. Practice systems are connected through their APIs where they allow it, and the migration is planned practice by practice to avoid disrupting clients. Clients keep one login even when they use more than one practice in the group.
Integration access is the first thing we confirm.
Your franchisees each run a territory, and today every one uses a different tool. We build one owner app under your brand, a carer app for each franchisee's team and a central admin that shows standards across the network. Territory rules decide which franchisee receives each booking by postcode, and franchise fees can be calculated from completed visits. Owners who move house are passed to the franchisee covering their new postcode without creating a new account.
Pet grooming booking app development UK retailers ask for has to work inside a larger loyalty and retail app. We add grooming and services booking to the existing customer account, so points, product reorders and appointments share one login. Salon diaries follow each store's opening hours and staffing, and groomers see coat notes and handling warnings at the table. Stores without a salon simply do not show the service, so the experience stays tidy across the estate.
Your kennels and catteries sit in England and Scotland, or England and Wales, and each nation licenses boarding under different law. We design records, care logs and reporting that satisfy the strictest requirement across your sites, with site-specific fields where a regime asks for more. Head office sees occupancy and holiday demand across every location in one place. Seasonal peaks at Easter, summer and Christmas can be forecast from past bookings across the whole estate.
Your licensing advisers confirm each nation's requirements.
How we work together
National programmes usually begin with a paid discovery and architecture phase, followed by a fixed scope build for the pilot region. After the pilot, many groups move to a dedicated team that handles the rollout waves and continuous improvement, working alongside their own product or IT staff. Scope, phases and cost drivers are written down before each phase begins, and all workshops, reviews and demos run by video call with your team across the UK. We will also point out where an existing platform could cover part of the need, so custom work goes where it adds most value.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Flutter or React Native for the apps, a web admin with role-based access, and cloud infrastructure in a UK or EU region. Integrations with practice systems, tills, accounting, CRM and BI are chosen during discovery and documented for your team.
01Mobile
02Data and cloud
03Marketing and tracking
It needs roles, data separation and rules that vary by nation.
A single-site app focuses on booking and payments for one team. A national app adds branch and franchise permissions, a licence register per site, reporting by region, central control of services and pricing rules, and often several system integrations. It also has to reflect that England, Scotland, Wales and Northern Ireland license animal activities differently. We plan these as architecture decisions in the first phase, not as later additions. Timing is then agreed phase by phase, beginning with a pilot region.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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