Services · Ecommerce development · Pet care booking sites
We handle pet care booking website development Birmingham groomers, kennels, catteries, daycares and mobile grooming vans can hand to their customers: a site where a family picks the service for each of their pets, sees a price that matches the coat and the size of the dog, chooses a time that fits the groomer's real diary and pays a deposit to hold it. Your team stops taking bookings over the phone between clients and stops losing money to empty tables.
The focus here is the website and the booking and payment system behind it. Codeeo works with Birmingham businesses remotely, so discovery, design reviews, testing and staff training all happen by video call with screen sharing, and nothing in the plan depends on us being in the room.
200+ companies servedFrom a first store to an ADX listed developer
Inside the booking system
Grooming is the hardest pet service to book online, because the time a groom takes depends on the dog. A Cockapoo with a matted coat and a Staffie needing a bath and nail trim are different jobs, and a generic booking widget treats them as the same one hour slot. That is why so many Birmingham salons still take bookings by phone, Facebook message and a paper diary.
We build booking logic that understands breed, coat condition and service, so the site books the right length of time with the right groomer and charges the right price. Kennels and catteries get a calendar by unit, with deposits and balances, and daycares get day places tied to their licence. Payments, reminders and cancellation rules sit in the same system. The list below is a starting point; the scope is set by what your business actually sells.
Owners choose the breed, size and coat condition, and the booking engine works out how long the groom will take and which groomers can do it. A hand strip or a full de-matting is only offered with the staff trained for it, and longer jobs are only offered where the diary has room.
The diary reflects real grooming time, not a guess.
Many Birmingham families have two dogs, or a dog and a cat. One account holds every pet, and the owner can book them together, back to back or on separate tables, paying once at checkout with each pet's notes attached to its own appointment.
One checkout for the whole household.
A deposit is taken when the slot is booked and kept if the owner misses the appointment without notice, as set out in your terms. The balance is paid at collection or charged to the saved card, with Strong Customer Authentication handled by the payment provider.
Empty tables stop costing you a full groom.
Mobile groomers set the postcodes they cover and the days they work each area, so a booking in Harborne is grouped with others nearby. Where a van is not compliant with Birmingham's Clean Air Zone inside the A4540 Middleway, the business can choose to limit or price those bookings openly.
Fewer wasted miles across the city.
Stays are booked by unit type, such as a standard kennel, a family kennel or a cattery pen, with arrival and departure slots so reception is not swamped. Peak periods can carry a minimum stay and a larger deposit, all visible before payment.
Boarding capacity sold accurately months in advance.
Extras such as a de-shed treatment or a flea bath are listed as options with prices. Any charge that applies to every booking is built into the headline price, in line with the drip pricing rules under the Digital Markets, Competition and Consumers Act 2024.
Owners see the real price before they commit.
The confirmation email offers the next groom at the usual interval, and reminders go out before each appointment by email or text. Owners who receive marketing messages have opted in, or fall within the soft opt-in for existing customers under PECR.
Regulars stay on a steady rebooking cycle.
Puppy introductions, training classes or socialisation sessions are sold as courses with a set number of places, paid in full or by instalment, with a waiting list for the next intake once a course is full.
Classes filled online, not from a list on the counter.
Salons and pet shops can let owners add food, treats or shampoo to a booking, collected at the appointment. Stock counts are kept in step with the till or shop system where it offers an integration.
More spend per visit without a separate online shop.
Each pet profile holds the vaccination certificate, microchip number, vet details, allergies and handling notes. Boarding and daycare bookings can wait for staff to approve the records, and an expiry date prompts the owner to upload a new certificate before the next visit rather than at the kennel door.
Licence paperwork kept up to date without chasing owners on arrival.
Who this suits
Birmingham's pet businesses range from salons on local high streets in Moseley, Kings Heath and Erdington to kennels and catteries on the city's edge serving owners from Sutton Coldfield to Solihull. Pet care online booking system development in Birmingham looks different for each of them, so we start from how your day runs rather than from a template. Some need little more than a clear diary and a deposit; others need stays, classes, routes and a shop in one place. We would rather build a smaller system you use every day than a large one your staff work around.
Your phone rings all day and the groomers answer it with wet hands. The site takes bookings around the clock, sizes each groom by breed and coat, and takes a deposit. Your front desk sees a clean diary with notes on temperament, allergies and the cut the owner wants. Regulars rebook from an email, and new clients book a coat assessment first if you prefer.
Usually the quickest build to show a return on staff time.
You work from a van and plan routes by area. The site books by postcode and day, keeps each address and parking note against the customer, and charges a deposit so you are not driving to an empty house. You can set your own rules for jobs inside the Clean Air Zone, and the price shown is the price paid.
Works for one van or a small fleet.
Your peak weeks book up a season ahead, and half your admin is chasing balances. The site sells stays by unit with a deposit, collects the balance automatically before arrival and holds the vaccination records you need under your licence from Birmingham City Council or the neighbouring authority. Owners book drop-off and collection times online.
Licence details can be shown on the site.
You already sell products and want services in the same place. We add a booking layer with deposits and reminders, and connect it to your shop so a groom and a bag of food can be paid for together. If you already run WooCommerce or Shopify, we work with it rather than replacing it where that makes sense.
Working with Codeeo
Most Birmingham salons and kennels start with a fixed scope project covering the website, booking engine and payments. After launch, some keep a small monthly retainer for new services, seasonal pricing changes and support. Groups with several sites, or businesses building a booking product for others, can take a dedicated team. Whichever you choose, you get a named contact, a shared task board and regular reviews by video call.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
A single salon may need nothing more than WordPress with a booking layer built for grooming. Larger operators with several services get a custom platform on Laravel or Next.js. Payments run through a provider supporting cards, Apple Pay, Google Pay and Direct Debit. Whatever we choose, your team edits services, prices, opening times and staff from an admin screen, without calling a developer for every change, and the code is handed over at the end so another agency could pick it up if you ever needed one.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Online booking, deposits, reminders and an admin your staff can run.
At minimum, service pages, a booking flow that books the right time with the right person, payment of a deposit or the full price, confirmation and reminder messages and an admin diary. Most Birmingham clients also want household accounts for several pets, vaccination record uploads and rebooking from email. Kennels add unit based stays and automatic balance collection. We agree the exact list in discovery so the first release covers what you need and nothing you will not use.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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