Services · Ecommerce development · Pet care booking sites
Codeeo delivers pet care booking website development London operators can rely on when demand outstrips places: dog daycares, kennels, home boarders, walking companies and groomers who need owners to see real availability, pick a slot, agree the cancellation terms and pay before the booking is confirmed. The site does the admin that currently eats your evenings, from checking capacity to chasing unpaid balances, and every booking arrives with the dog's details already attached.
This page is about the website and the booking and payment platform behind it, the part owners use from a laptop at work or a browser on the Tube. Our team works with London clients remotely, with discovery, design reviews and testing all run by video call.
200+ companies servedFrom a first store to an ADX listed developer
What the booking platform handles
London pet businesses rarely struggle to find customers. The problem is the opposite: a daycare with a fixed number of places, a boarding kennel that is full every school holiday and a walker whose groups are capped by park rules, all fielding the same request through Instagram, email and voicemail. A good booking website turns that demand into confirmed, paid bookings without anyone counting places by hand.
We build the booking rules around how your licence and your staff actually limit you. Places per day, dogs per walker, kennels per block and grooming tables per groomer become hard limits in the system, so the site never sells what you cannot deliver. Payment is taken at the point the owner commits, under terms they have read and accepted. The features below are the ones London operators ask for most often; we pick the set that fits your business rather than switching everything on.
Each day shows the places left, worked out from the number your council licence allows and the staff on the rota. Owners book single days, regular weekdays or a block, and the calendar closes the day the moment it is full, then offers a waiting list instead of a refusal.
No more overbooked Mondays or empty Fridays you only notice too late.
New dogs cannot book regular care until they have passed a temperament assessment. The site sells the assessment as its own bookable slot, records the result against the pet profile and only then opens the full calendar to that owner.
Unsuitable dogs are screened out before anyone has paid for a month.
Christmas, Easter and the summer holidays sell out early. Peak dates can carry a larger deposit, a minimum stay and a stricter cancellation window, all shown on the booking page before the owner pays so nothing comes as a surprise at checkout.
Peak weeks are secured by real deposits, not provisional emails.
Several boroughs and some London parks cap how many dogs one walker can take, often at four unless a licence allows more. The booking engine treats that cap per walker and per walk, so the morning group in Wandsworth cannot quietly grow to seven.
Your walkers stay within local rules without checking a spreadsheet.
Take a deposit at booking and the balance before the stay, or charge the full amount up front for walks and daycare. Cards are stored by the payment provider, never on your site, and each charge passes Strong Customer Authentication where the bank asks for it.
Fewer unpaid invoices and no card numbers on your servers.
For walkers and sitters working in flats, the booking captures how the carer gets in: a concierge, a key safe or a key held by the business. Codes are kept in a restricted field that only the assigned carer can see on the day.
Access details stop living in text message threads.
Notice periods, partial refunds and credit notes are set per service. The owner sees them before paying and in the confirmation email, and refunds go back through the original payment method from the admin with one action and a written reason.
Disputes are settled against terms the owner has already accepted.
Owners upload vaccination records and enter the microchip number when they create a pet profile. Bookings for daycare or boarding can be held until the documents are approved, and expiry dates trigger a reminder before the next stay.
Licence conditions are met without a folder of paper certificates.
Groups with a daycare in Battersea and another in Hackney run both from one admin, with separate capacity, prices and licence details per site and a combined view of bookings, takings and staff for the owner.
Expansion into a second borough does not mean a second system.
Who this is for
The right booking platform depends on what limits your business. For a daycare it is licensed places, for a walker it is dogs per group, for a boarding kennel it is the peak weeks. Here is how the build changes for each. Pet care online booking system development in London rarely starts from nothing: most operators already use a diary app or a booking widget, and the work is replacing it with something that matches their rules and keeps their data.
You are full most weekdays and turn people away by email. We build a site where regular customers book their usual days first, new owners join a waiting list tied to specific weekdays, and freed places are offered automatically when someone cancels. Monthly packs can be sold with an expiry date and a clear refund rule, so prepaid days do not build up into a liability nobody tracked. Commuters who drop off early can book an extended morning slot priced as an add-on.
Often the first build for a single site in Clapham, Islington or similar.
Your walkers cover different postcodes and each borough or park has its own rules on group size. The site lets owners book walks by area and time window, applies the group cap per walker and keeps access instructions for each home. Regular weekly walks can be booked as a standing schedule with payment taken each week or month, and holiday cover is booked as a separate request.
Licences for larger groups can be recorded per walker.
Your customers live across the city and plan holidays months ahead. We build a boarding calendar by unit type, with peak date rules, deposits and a balance taken automatically before arrival. Owners book drop-off and collection slots so the reception desk is not flooded on the first Saturday of August, and multi-pet households can book adjoining units in one checkout.
Shared units for dogs from the same home are handled as one booking.
Your regulars rebook every six to eight weeks and new clients need a coat assessment. The site prices services by breed and coat type, books against the groomer and table that is free, and takes a deposit that is kept for no-shows. Owners rebook their next appointment from the confirmation email in a couple of clicks.
How we work together
Most single site operators start with a fixed scope build: the booking website, payments and admin delivered as one project. Growing groups often keep us on a monthly retainer afterwards for new services, new sites and changes to pricing rules. Larger operators planning a platform for several brands can take a dedicated team. In each case the work runs remotely, with a named contact, a shared board of tasks and regular reviews by video call.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We pick the stack once we know your volumes and existing tools. Smaller operators often do well on WordPress with a tailored booking layer; multi-site groups usually need a custom Laravel or Next.js platform. Payments run through a UK provider that supports cards, Apple Pay, Google Pay and Direct Debit.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on the number of services, sites and payment rules, and we agree it in discovery.
A single daycare taking day bookings and packs is a smaller project than a group running daycare, boarding and walks across several boroughs. The things that add time are custom pricing rules, importing years of customer and pet records, connecting to accounting or existing systems, and how quickly your team can test. Once discovery is done we give you a written plan with each stage and what we need from you, and dates are set against that plan rather than guessed beforehand.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
Get in touchPROVEN RESULTS
React
Next.js
TypeScript
Node.js
Laravel
WordPress
Shopify Plus
WooCommerce
BigCommerce
PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker
GA4
Google Tag Manager
Search Console
Meta Pixel
Looker Studio