Services · Mobile app development · Pharmacy apps
Codeeo offers pharmacy app development London pharmacy owners use to hold on to busy, mobile patients: prescription tracking linked to NHS EPS nomination, click and collect timed around the commute, same day local delivery, Pharmacy First booking and private clinic appointments. Londoners have dozens of pharmacies within walking distance and several online options on their phone. Your app is how they keep choosing yours.
We build the software around your pharmacists' professional judgement. Prescription medicines are only supplied against a prescription from a registered prescriber, and the app is designed so that rule cannot be skipped.
200+ companies servedFrom a first store to an ADX listed developer
Features for London pharmacies
A pharmacy in Zone 1 might serve office workers at lunchtime, tourists with a sore throat in the afternoon and residents after six. A branch in Ilford or Croydon may be dominated by families and older patients on regular medicines. London pharmacy apps therefore need more choice about how and where a patient receives their medicines than apps built for smaller cities.
The features below are the ones London owners most often ask for. Locally commissioned services also differ between boroughs, so we make the service list editable per branch instead of hard coding one national menu. Your existing patient medication record system remains the place where EPS prescriptions are received and dispensed.
Many Londoners want medicines near the office on weekdays and near home at weekends. EPS nomination only points to one pharmacy at a time, so for multi branch groups the app shows which branch holds the current nomination and lets patients request a transfer of private orders between your sites.
Patients stay within your group even when their routine moves around.
Patients pick a delivery window that matches your real driver or rider capacity. Because the Congestion Charge and the London wide ULEZ affect which vehicles make sense, dispatch can assign drops to vans, cargo bikes or riders by area and by what the bag contains.
Delivery promises that your fleet can actually keep.
For groups with extended hours branches, a finder shows which of your sites is open now, how far away it is by public transport and whether a pharmacist is available for a consultation.
Out of hours demand goes to your open branch rather than a competitor.
Patients with symptoms such as a sore throat or a suspected urinary infection can request a Pharmacy First consultation, answer eligibility questions and choose a slot. The pharmacist reviews every request and can refer on if the patient falls outside the clinical pathway.
Your consultation room is used steadily instead of in rushes.
Short, clear notifications tell a patient when their GP has issued a prescription, when it is being prepared and when it is ready. A patient on a train home can check before deciding whether to stop at the branch.
Fewer wasted trips and fewer calls to the dispensary.
London pharmacies serve patients with a huge range of first languages, from Bengali and Turkish to Polish, Arabic and Portuguese. Navigation, notifications and general guidance can be translated, while dosage instructions and clinical wording are reviewed by your pharmacists before release.
Patients understand instructions the first time.
Travel vaccinations, ear wax removal, blood pressure checks and other private services can be booked and paid for in the app. Where a service involves a prescription only medicine, a registered prescriber assesses the patient first and can decline.
Private income booked in advance, with paperwork done before arrival.
For online services, identity checks, consultation records and secure two way messaging between patient and prescriber are built into the flow. The prescriber can request more information, contact the GP with consent, or refuse to prescribe.
An online service that meets current GPhC expectations for remote supply.
Area managers see requests, consultations and deliveries by branch. Where your systems allow it, staff can check which London branch holds an item before telling a patient to travel across town for it.
Decisions made on live numbers across every branch.
Screens are built to WCAG 2.2 with screen reader support, scalable text and strong contrast. The Equality Act expects reasonable adjustments, and an app that works for a patient with low vision is simply better for all users.
An app older and disabled Londoners can use without help.
Who this suits in London
Not every pharmacy in the capital needs the same product. Some need to stop the phone ringing, others need a national online channel, and some need a way to coordinate a dozen branches spread across several boroughs. These four situations cover most of the London owners we speak to, and each leads to a different first release. We also say early if an app is not the right investment yet for a particular London site.
Your patients are office workers, visitors and people passing through stations, and many of them never become regulars. An app that handles quick consultation booking, private services and click and collect gives them a reason to come back. We keep the screens short, because people use them standing in a queue or on a crowded platform. Tourists and short stay visitors cannot use NHS services in the same way as residents, so the app explains clearly which services are private and what a pharmacist can and cannot supply without a prescription.
Speed matters more than feature count here.
In boroughs such as Harrow, Bexley or Enfield, patients are more likely to be older, to use repeat medicines and to want delivery. We concentrate on repeat requests, delivery tracking and notifications for carers who manage medicines for a parent. The branch keeps its own identity in the app stores instead of looking like a chain. Family members who live elsewhere in the country can be added as carers with the patient's consent, so a daughter in Leeds can see that her father's delivery in Sidcup arrived.
Each borough may commission different local services, and each branch may have different hours and staff skills. We build a central dashboard with per branch settings, so head office controls branding and reporting while each pharmacist manager controls what their site offers. Rollout usually starts with two pilot branches before the rest follow. Reporting compares branches fairly, taking account of opening hours and footfall, so area managers can see where the app is genuinely saving staff time.
Online pharmacy app development London operators ask for usually covers national dispatch, prescriber consultations, subscriptions for regular non prescription items and careful marketing controls. We build the consultation so a registered prescriber makes every prescribing decision, and we keep promotional content away from prescription only medicines, which cannot be advertised to the public in the UK. Customer service tools let your team answer questions about orders without seeing more clinical detail than their role requires.
Your superintendent pharmacist signs off the clinical flow.
Ways to work together
Codeeo is a team of 80+ across Dubai, Riyadh and Karachi that has delivered 200+ projects across the UAE and the US, rated 4.7 from 23 Google reviews. We do not have a London office. We work remotely with London clients, and every workshop, design review and handover runs by video call. Owners usually choose a fixed scope first release followed by a monthly improvement retainer, while larger groups may prefer a dedicated team that stays with the product for a longer programme of work. Contracts set out ownership, deliverables and change control before any work begins.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Cross platform apps in Flutter or React Native, native code where a device feature demands it, UK hosted cloud infrastructure, and integrations with payment providers, messaging services and the pharmacy systems you already run. We pick the stack with your future in-house or agency team in mind.
01Mobile
02Data and cloud
03Marketing and tracking
Discovery, compliance planning, design, build, pilot and release, all agreed in writing.
We begin by understanding your branches, your patients and the services you offer in each borough. We then turn your professional obligations into product requirements, design and test the screens, build the apps and dashboard, and pilot them in one or two London branches. After app store approval we stay on for improvements if you want us to. You see working software regularly throughout rather than waiting for one big reveal. Each stage ends with something you can approve or reject, so decisions never pile up at the end.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
Get in touchPROVEN RESULTS
Swift
Kotlin
Flutter
React Native
PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker
GA4
Google Tag Manager
Search Console
Meta Pixel
Looker Studio