Services · Ecommerce development · Security services booking sites
Codeeo provides security services booking website development UK security companies use to sell guarding, event staffing, mobile patrols, key holding and alarm response online, across every region they serve. Clients choose a service, confirm the location, see a full price including VAT, then pay by card, pay by bank, Direct Debit or business account. Each booking reaches the right branch with the details needed to staff it, so growth across regions does not mean more people answering phones.
This is the commercial side of your business online: booking, quoting, payment, invoicing and client accounts. Officer apps and control room tools are a different product. Here the focus is on how buyers across England, Scotland, Wales and Northern Ireland purchase your services and how you get paid.
200+ companies servedFrom a first store to an ADX listed developer
Platform capabilities
Selling security services online across the UK is harder than selling a product. The price depends on the region, the hours, the licence sector, the notice given and whether the buyer is a business or a consumer. Capacity sits with branches, not one warehouse. Some clients want an instant booking, others a formal quote, others a monthly plan that runs for years.
We build booking platforms that hold all of this in one place. A central rate card with regional adjustments, routing of each booking to the branch that will staff it, consumer and business paths with the right terms, and payments that match how each client pays. Head office sees every booking and every pound collected across the country, while branch managers see and approve only their own work. The admin area lets your commercial team change services, prices and terms without a developer, and every change is logged.
One national price list with adjustments by region, city or postcode area, plus rules for nights, weekends, bank holidays and short notice. Bank holidays differ between England and Wales, Scotland and Northern Ireland, and the calendar handles each set so surcharges apply on the right days.
Prices stay consistent nationally and correct locally.
Each booking is matched to the branch covering that postcode, which sees it in its own queue. Branches set their own capacity by date and licence sector, and requests above it become quote requests for a manager to review instead of instant confirmations.
Bookings land with the people who will staff them, and nothing is confirmed that cannot be covered.
The platform asks whether the buyer is booking for a business or as an individual and applies the right terms. Consumers get the cancellation information the Consumer Contracts Regulations require. Business buyers can be checked against their Companies House record before an account is approved.
Each client sees the terms that legally apply to them.
Subscription plans for key holding and alarm response, with Direct Debit or card billing, attendance charges added after each call out and secure storage of access instructions. The DMCC Act's subscription contract rules are expected in 2027, so we design sign up, reminders and cancellation so they can adapt.
Recurring revenue is collected automatically and plans are easy to change later.
Large jobs, such as festivals, national retail campaigns or multi site cover, start as quotes. Your team prices them in the admin area, the client accepts online, signs your terms electronically and pays a deposit by card or Open Banking. Signed terms are stored with the booking.
The gap between an accepted quote and a paid deposit shrinks to minutes.
Strong Customer Authentication on card payments, Apple Pay and Google Pay, pay by bank for large amounts, Bacs Direct Debit for plans, and account billing on terms for approved companies. VAT is calculated and shown on every price and invoice.
Every common way UK clients pay is covered, with correct VAT.
National retailers, property managers and logistics groups manage every site under one account, with users per site, spend limits, purchase order rules and consolidated or per site invoicing. Head office users see spend across regions in one report. New sites can be added by the client's own administrators.
Large clients buy more from you because buying is simple.
Restricted, encrypted fields for alarm codes and key details, role based access for branches, retention periods, consent records for marketing under PECR, and cookie consent that holds analytics until the visitor agrees. Built to support your UK GDPR obligations as controller.
Sensitive client data is handled in a way you can explain to the ICO.
Bookings, revenue, deposits, cancellations and conversion by service, region and branch, with exports to your finance and BI tools. You see which regions sell online and which still rely on phone sales.
Decisions about growth rest on real booking data.
Service and region pages built to WCAG 2.2, written in plain English and linked to booking forms. Pages exist only for regions you genuinely cover, with content specific to each, and structured data describing your services and branches.
Buyers anywhere you operate find a page that can take their booking.
Who this is for
Security services online booking system development UK companies need depends on how they are structured. A firm with ten branches has different problems from one with a single head office and subcontractors around the country. The four profiles below show the most common shapes and the first release we usually recommend for each. Many companies match more than one, and we plan the order of work with you.
Companies with branches across several regions need regional pricing, branch routing and head office reporting. The platform replaces a patchwork of branch email inboxes and phone numbers with one booking system, while each branch keeps control of its own capacity and approvals. Large clients get a single account across all their sites, whichever branch serves them. Where branches already run their own small sites, we plan how their content and search value move onto the national platform.
Branch routing is usually the feature that pays for the project.
Firms staffing festivals, sports fixtures, conferences and tours around the country need quoting, deposits, staffing builders and calendars that show demand across many events at once. Organisers who book every year can repeat past orders. The Terrorism (Protection of Premises) Act 2025, which the SIA will regulate, will make organisers more careful about the suppliers and paperwork behind their events. Each event booking can carry the organiser's plans and risk assessments in a secure upload, so your planners have the paperwork before the day.
Repeat orders for annual events are the quickest win here.
Networks serving homes and businesses across the country run on monthly plans. Online sign up, Direct Debit, clear cancellation routes and secure access data are the core. As subscription contract rules under the DMCC Act are expected in 2027, building sign up and cancellation cleanly now avoids a rebuild later. Plan clients also get attendance reports listing each call out with times and notes.
Consumer subscriptions need the clearest terms of any service you sell.
Some companies hold national contracts but deliver through approved subcontractors in each region. The booking platform takes the client order and payment centrally, then routes the job to the right partner with the details they need. Your firm keeps the client relationship and the payment, and partners see only the bookings assigned to them. Partner payouts can be recorded against each job for your finance team to settle.
Partners see their own jobs only, so client lists stay yours.
How we work together
Codeeo does not have a UK office. Our team of 80+ across Dubai, Riyadh and Karachi works with UK companies remotely, running discovery, design reviews, testing and branch training by video call. Most security companies begin with a fixed scope first release and then move to a monthly retainer for regional rollout and improvements. Larger groups with a programme of work across booking, portals and integrations often prefer a dedicated team.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack after discovery, based on booking complexity, payment providers, Direct Debit needs and the finance, CRM and scheduling systems you already run. Hosting location and backups are agreed with you, and every account sits in your company's name.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
The number of booking models, regions and integrations.
A single region site with fixed price bookings and card payments is the lightest build. Cost rises with regional rate cards, branch routing, consumer and business paths, quote and deposit flows, monthly plans with Direct Debit, multi site accounts and links to accounting, CRM and scheduling systems. We scope the first release around the services that bring the most revenue and price that scope, with later phases planned but not forced. Discovery itself is scoped first, so you know what that stage covers before committing to the build.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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