Services · Ecommerce development · Senior care booking sites
Codeeo offers senior care booking website development Manchester providers can use to sell respite stays, short breaks for family carers, night sitting and regular home visits online. Families reserve a room or a slot, pay a deposit or set up Direct Debit, and top-up payments for care home places are collected from whoever agreed to pay them. Your office confirms every booking before care begins. The site manages bookings and money; care decisions remain with your registered manager.
Greater Manchester is ten boroughs, from Wigan and Bolton to Stockport and Tameside, each with its own council arrangements. Providers who work across several of them need one booking site that knows which rules apply where, and that a family in Altrincham or Ashton-under-Lyne can use without ringing to ask.
200+ companies servedFrom a first store to an ADX listed developer
What the platform includes
Paying for care in Manchester is rarely as simple as one person paying one invoice. A care home place may be funded by the council with a relative paying a top-up. A self-funding client's savings may fall to the point where the council takes over. A family carer in Salford may need a short break booked for a weekend, paid for partly from a carer's personal budget. Each of those situations involves different payers, different paperwork and a family that wants a straight answer about what they owe.
Senior care online booking system development Manchester providers need has to follow those arrangements without making the family work them out. Each feature below exists because a provider's office was spending hours doing it by hand.
Where a council funds a care home place and a relative agrees to pay a top-up for a preferred room or home, the platform records the agreement, collects the top-up by Direct Debit and sends statements to the payer. The council-funded portion is invoiced to the authority separately.
Top-ups are collected reliably and kept apart from council invoices.
Families pick a home, a room type and dates, see the fees and what is included, and pay a deposit to hold the room. Fees and terms are published before payment, in line with the CMA's consumer law advice for care home providers.
Respite rooms are booked and secured without emails back and forth.
Unpaid carers can book a sitting service or a short break so they can rest, work or attend appointments. Where a break is paid from a carer's personal budget, the booking records that route and issues the invoice the council expects.
Family carers book their own breaks without waiting for a call back.
Overnight sitting is sold in fixed slots with clear start and finish times and a published rate for nights that fall on bank holidays, all included in the price shown before payment. Availability reflects the night staff you actually have. Sitters receive the confirmed booking in your care management system.
Night shifts are sold only when someone can cover them.
When a family's first choice of home in Sale or Prestwich has no room free, they can join a waiting list for that home and room type instead of walking away. When a room opens, the platform alerts your admissions team, who contact the family and send a deposit link only once the place is confirmed.
Demand for full homes is captured instead of lost to the next provider.
Manchester, Trafford, Oldham and Rochdale may each commission care differently. The platform holds rates and invoicing rules per borough and per funder, so a council-commissioned visit in Bury and a private visit in Didsbury are billed correctly from the same booking engine.
Every invoice uses the rules of the right borough.
When a self-funding client becomes eligible for council support, or a top-up arrangement ends, coordinators switch the funding route on the existing booking. The care continues, past payments stay on record, and future invoices go to the new payer. The family is told plainly what has changed.
Funding changes never interrupt care or lose the history.
Regular visits and top-ups are collected by Direct Debit, with advance notice of each amount sent to the payer. Failed collections raise a task for finance, and nothing is cancelled automatically, so nobody's care stops over a bank error.
Regular payments arrive without chasing, and failures are handled by people.
Cancellation rights under the Consumer Contracts Regulations and your own notice periods for respite, sitting and visits are built into the checkout. The system calculates refunds and records the reason, so your office applies the same rule every time.
Refunds are consistent and fully recorded.
Coordinators confirm bookings, assign staff and see every funding route at a glance. Finance sees top-ups, council invoices, card payments and refunds together, with exports for your accounting package and care management system.
One view of bookings and income across every borough.
Who this is for
Online booking pays off where families must decide and pay within a few days and the office spends too long explaining funding. Senior care booking website design Manchester families can rely on also has to be accessible, meeting WCAG 2.2 and your duties under the Equality Act, since older and disabled people often book directly. These four kinds of provider gain most. Each one starts with a different service and payment route.
Groups with homes in Stockport, Bolton or Wigan juggle respite stays, council placements and top-up agreements. A booking platform puts respite online with deposits, records each top-up agreement and collects it by Direct Debit, so finance no longer reconciles them by hand each month. Waiting lists for full homes are captured online too.
Top-ups and respite handled in one place.
Services that give family carers a few hours or a night off often run on phone calls and paper diaries. Online booking lets carers choose a slot themselves, pay or record their personal budget, and receive a confirmation, while your team keeps control of who is sent. Regular breaks can be booked as a repeating pattern, which suits carers who need the same few hours each week.
Carers book the break; your team chooses who goes.
Agencies whose rounds cross from Manchester into Salford or Tameside need each booking billed under the right borough's terms. We build postcode-based coverage, borough rates and funder rules into the platform, and private clients pay online alongside them.
Borough rules held as settings, not workarounds.
Providers with many clients near the point where council funding begins need to switch payers without disrupting care. The platform keeps one record per client with a clear history of who paid what, which also helps when a family queries an old invoice. Coordinators also get a list of clients whose funding is due for review.
One client record, however often the payer changes.
How we work together
Codeeo has no office in Manchester or elsewhere in the UK. Our team of 80+ across Dubai, Riyadh and Karachi works with Greater Manchester providers remotely, with discovery, reviews and training held by video call. Many providers begin with a fixed scope for one or two services, then keep a retainer to add boroughs and services. Larger groups sometimes take a dedicated team that also builds the links to their care management and finance systems. The scope, the order of services and the people signing off on both sides are agreed before work starts.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Senior care online payment integration Manchester providers depend on is built on a regulated card provider and a Bacs Direct Debit service in your own name. The rest of the stack is chosen to fit your care management and accounting systems, with hosting agreed under UK GDPR. Pages are built to load quickly on older phones, because many relatives and carers book from whatever device is to hand.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
With the service that takes up most office time.
For care home groups that is usually respite. For sitting services it is the weekly slot calendar. For home care agencies it is the assessment request and Direct Debit set-up. We start with that one service, put it online with payment, and add the others once coordinators and finance are comfortable with the console. Starting small also means your staff learn the console on one service before the busier ones go live, and families see a site that works properly from the first day.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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