Services · Mobile app development · Subscription billing software
Codeeo delivers subscription billing software development Birmingham and West Midlands companies use to turn one-off sales into recurring contracts: maintenance plans, equipment rental, metered service, retained professional work and customer care plans. We build the contract records, billing rules, Direct Debit and invoice collection, VAT documents and a portal for customers and field staff, linked to the ERP or accounts system you already use.
Many firms in the region sell to other businesses first and consumers second. That mix changes everything about billing, from payment terms and credit control to which consumer rules apply, so we design around who actually pays you and how their own finance teams prefer to settle.
200+ companies servedFrom a first store to an ADX listed developer
What we build
Birmingham's economy still leans on making, fixing and advising. Engineering firms around the city and the Black Country increasingly sell uptime rather than machines. Facilities companies run planned maintenance across hundreds of sites. Accountancy and law firms around Colmore Row offer fixed monthly fees for advice that used to be billed by the hour. Jewellers in the Jewellery Quarter sell care plans alongside rings and watches. None of these fit the per seat software model that most billing products assume. A recurring charge here is tied to an asset, a site, a visit schedule or an agreed scope of work. The capabilities below reflect that. They sit on the same UK foundations as any billing platform we build, including Bacs scheme rules for Direct Debit, strong customer authentication for card payments, and HMRC requirements for VAT invoices, but they put the contract, not the price list, at the centre of the design.
Each agreement records the machines, vehicles, buildings or items it covers, the service level, start and end dates and the price basis. Adding a site or retiring a machine updates the next invoice automatically, with a clear line showing the change.
Invoices always reflect what the contract actually covers.
Connected equipment can send hours run, cycles or output straight to the billing system, and engineers can enter meter readings on a phone. Charges are calculated against allowances in each contract, and customers see their usage before the invoice arrives.
Pay per use pricing without manual meter sheets.
Engineers see each customer's plan, what is included and what is chargeable before they start work. Visits, parts and extra labour are logged on site, and anything outside the plan is flagged for approval rather than quietly written off.
Out of scope work is captured and billed, not lost.
Customers with many sites can receive one consolidated invoice, separate invoices per branch, or both, with cost codes and purchase order numbers carried through. Head office sees spend across the group in its own portal.
Large customers get invoices their finance teams accept first time.
Monthly amounts that change with usage or visits can still be collected by Direct Debit, provided customers receive advance notice of each amount and date as the Direct Debit Guarantee requires. The platform sends notices on time and processes the Bacs reports on failed collections.
Fewer late payments from customers who prefer to be collected from.
Customers on invoice terms get statements, reminders and escalation steps you define. Where your terms allow, the system can calculate interest under the Late Payment of Commercial Debts (Interest) Act 1998 for your team to apply or waive.
Overdue balances chased consistently without awkward manual emails.
Invoices, credit notes and payments sync with Business Central, Odoo, Sage or Xero, and parts or stock used on visits can come from your ERP. VAT records stay ready for Making Tax Digital returns through your accounting software.
Finance works in one set of numbers.
Retail customers can buy a cleaning, servicing or repair plan at the counter or online, pay by card or Direct Debit and manage it in an app. Reminders and an easy exit are built in for the consumer subscription rules due in January 2027.
Shop customers become recurring customers on fair terms.
Upcoming renewals, contract value by customer and sector, visit costs against plan income, and margin per contract, so you can see which service agreements actually make money and reprice the ones that do not.
Service pricing based on real cost to serve.
Who this is for
The common thread among our Birmingham conversations is a business that already earns recurring income but bills it with tools built for one-off sales. The result is missed renewals, unbilled visits and finance teams spending days on reconciliation. The four profiles below cover most of what we see. Each has a different first priority, which is why discovery always starts with how you sell and service, not with screens. Some firms fit two profiles at once, for example a manufacturer that also sells care plans to the public, and the platform keeps those trade and consumer contracts on separate rules within one system.
You sell machinery or components and want steady income from maintenance, spares and uptime agreements. The ERP handles orders well but cannot bill a contract that depends on hours run or visits completed. We build a contract and billing layer beside the ERP, take readings from connected equipment where available, and give engineers an app so every visit is recorded against the right agreement. Sales teams can then quote service contracts at the point of machine sale, priced from real cost data.
The ERP stays; billing gains what it lacks.
Accountants, lawyers, HR consultants and IT support firms in the Colmore Business District increasingly offer fixed monthly fees. Clients like predictability, but the firm still needs to track what was used and bill anything outside scope. We turn each engagement into a subscription with included work, record time or tasks against it, and produce VAT invoices that match the engagement letter. Partners see which fixed fee clients are consistently using more than their plan covers.
Fixed fees with clear scope boundaries.
Independent jewellers and watch specialists sell cleaning, inspection and repair plans, and some run collector clubs or monthly savings schemes towards a purchase. We build a simple counter and online signup, card or Direct Debit collection, and a customer app that shows plan benefits and service history. If a plan pays out for loss or accidental damage, it may count as insurance, so we flag that for your advisers early.
Plans are reviewed so they do not stray into insurance.
Planned maintenance, cleaning, security and compliance testing contracts cover many buildings across Birmingham, Solihull and beyond. Each building has different services and visit frequencies. We model contracts by site and service, connect scheduling to billing so completed visits drive invoices, and give clients a portal showing visits, certificates and charges per property. Missed visits are flagged before the invoice goes out, so clients are never billed for work not done.
Completed visits drive the invoice.
How we work
Codeeo has no Birmingham or Midlands office. Our team of 80+ works from Dubai, Riyadh and Karachi and serves Birmingham clients remotely, with discovery, design reviews and release demos by video call and screen share. As a subscription billing software development company Birmingham businesses can engage at different depths, we offer a fixed scope first release, an ongoing retainer for new contract types and integrations, or a dedicated team for larger servitisation programmes. Many manufacturers start with one product line and extend once the model is proven, which keeps the first investment contained while the sales team learns how customers respond to service pricing.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
The stack fits your ERP, your equipment and the people who will maintain the platform. Typical builds use a typed backend with a relational ledger, React for the customer portal, a cross platform engineer app that works offline on site, and standard APIs for your accounts system. Equipment data arrives through whatever your machines already support, rather than forcing new hardware.
01Mobile
02Data and cloud
03Marketing and tracking
Usually a contract and billing layer beside your ERP, plus an engineer app.
Most West Midlands manufacturers already run an ERP that handles orders, stock and production well. What it lacks is billing for agreements that depend on time, readings or visits. We add a layer that holds service contracts, calculates charges from usage and completed work, collects by Direct Debit or invoice, and posts results back to the ERP. Custom subscription billing software development Birmingham firms commission this way avoids replacing systems that already work.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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