Services · Ecommerce development · Taxi booking and payment sites
Codeeo delivers online taxi booking website development London operators use to sell trips on their own domain instead of through an aggregator. A passenger picks a pickup in Canary Wharf, a Heathrow terminal or a Hackney side street, sees the full fare your firm quotes, pays by card, Apple Pay or Google Pay, and gets a confirmation carrying the driver and vehicle details. Your controllers receive a paid job with the record a TfL private hire operator licence expects, not a phone note.
This page covers the booking and payment website: quoting, checkout, card holds, cancellations, refunds and account billing. The passenger and driver apps are a separate project. Our team of 80+ works with London operators remotely, with discovery and design reviews held by video call, and has delivered 200+ projects across the UAE and the US.
200+ companies servedFrom a first store to an ADX listed developer
What the booking platform covers
A London booking site has to do more than show a form. Private hire work in the capital must be accepted by a licensed operator before the car is sent, and the operator has to keep a record of each booking, the passenger, the driver and the vehicle. So the website is really the front of your operator records. It also has to sell well: price the trip before anyone commits, take money in a way that survives a two hour wait at Stansted, and handle the passenger who cancels at the last minute.
Below is what we build into the platform. Not every operator needs all of it in the first release. A small firm doing mostly airport work might launch with quoting, card holds and flight tracking, then add corporate accounts later. We agree that order in discovery, so the first version earns money quickly and nothing important is left out.
Postcode or address lookup with a quote calculated from your own tariff: mileage bands, fixed airport prices, minimum fares, vehicle class uplifts and waiting time. The quote shows every compulsory charge, such as airport drop-off or parking fees, in the headline price rather than adding them at the last step.
Passengers commit to a price they understand, and the total never surprises them.
The site authorises the quoted amount at booking, then captures the final fare after the trip, including agreed waiting or extra stops. Strong Customer Authentication is handled at the first payment, so later adjustments can run as merchant initiated charges within the terms the passenger accepted.
You are paid for the trip you actually ran, without chasing cards afterwards.
Every confirmed booking stores the time it was accepted, pickup and destination, passenger contact, assigned driver and vehicle, and the fare. Records can be searched and exported, so a licensing compliance check or a lost property query is answered from one screen.
Your booking log is complete without anyone retyping it.
Terminal level pickups for Heathrow, Gatwick, City, Stansted and Luton, plus station pickups at King's Cross, Paddington and Victoria. Passengers enter a flight or train number, and the booking moves with a delay instead of leaving a driver waiting unpaid.
Fewer no shows and fewer disputes about waiting charges.
Company accounts with several bookers, cost codes, approval rules and monthly invoicing, for the law firms, banks and agencies that book cars for staff and guests. Each booker sees their own trips; finance sees the whole account.
Account work arrives through the site instead of by email.
Your own cancellation windows written into the checkout, with automatic full, partial or no refund depending on when the passenger cancels and whether a driver was already on the way. Staff can override a rule with a note.
Refunds follow policy without a manager deciding each one.
Requests for wheelchair accessible vehicles, assistance dogs and extra luggage captured at booking and passed to dispatch. The site itself is built to WCAG 2.2 AA so screen reader and keyboard users can book without help.
Passengers with access needs book directly and get the right car.
Paid bookings pushed into Autocab, iCabbi or the dispatch system you run, through its API where one exists, or into a controller queue we build when it does not. Status updates flow back so passengers see when a driver is assigned.
Online bookings sit in the same queue as phone work.
Branded receipts after each trip and VAT invoices for business passengers, with your registration details where your accountant confirms VAT applies to the fare.
Business travellers can claim expenses without asking your office.
Good taxi booking website design in London starts with a passenger standing outside a pub in Shoreditch or a hotel in Kensington with one hand free. Address search remembers home and work, Apple Pay and Google Pay sit above the card form, and the confirmation page shows the car, the driver and a live status link without asking anyone to sign in.
Bookings complete on a phone with as few taps as possible.
Who this is for
London has two licensed trades. Black cabs ply for hire and charge the meter tariff TfL sets; private hire vehicles must be pre-booked through a licensed operator. A booking website serves both, but differently. For a minicab or executive firm it is the main sales channel. For a black cab circuit it brings in pre-booked and account work alongside street hails. These are the situations we see most often.
Each of these starts from the same question: which bookings should be paid online before a car moves, and which should stay on account or cash? The answer shapes the checkout, the refund rules and how your controllers see the job.
Your regulars ring the office, and newer passengers drift to the big apps because your website only shows a phone number. We add a quote and pay flow that books straight into your dispatch, so a passenger in Walthamstow or Croydon can book a Gatwick run at midnight without waiting for a controller. Phone and web bookings land in the same queue with the same record. Saved passengers can rebook a regular trip, such as a weekly hospital appointment or a school run, from their booking history in two taps.
Your phone line stays; the website takes the overflow and the late night work.
Your clients expect named drivers, specific vehicle classes and invoices that match their cost codes. The site handles hourly hire, multi-stop days and meet and greet at arrivals, with a booker portal for executive assistants who arrange cars for several people. Card holds cover hourly work where the final time is not known until the car is released.
Taxi drivers can be booked in advance as well as hailed. A circuit can sell those trips, quote on the meter estimate or agreed fixed prices where its arrangements allow, and pass jobs to drivers. Card acceptance is already expected in every cab, so the site carries that same expectation online with stored cards and receipts. The circuit's own brand, not an app aggregator, is what the passenger remembers next time.
Most of your trips start or end at Heathrow or Gatwick, and most passengers book days ahead from abroad. The site needs flight tracking, terminal guidance, luggage and child seat options, clear meeting instructions and prices shown in full from the first screen. We build the booking flow around arrivals, because that is where the complaints happen.
Visitors booking from overseas see the full sterling total before they pay.
How we work together
Most London operators start with a fixed scope build: the quote, checkout, payment and dispatch link agreed up front. After launch, many keep a monthly retainer so fare changes, new airport rules and payment provider updates are handled without a new contract. Larger groups with their own product plans sometimes take a dedicated team instead. All three run remotely, with design reviews and demos by video call and a shared board you can check at any time.
A taxi booking online booking system development London project usually involves your operations manager, whoever handles the payment provider, and the person who knows the dispatch system best. We keep those three in the loop at each demo, because fare rules and refund decisions are business choices, not technical ones.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack around your dispatch system and payment provider. Typical builds use Next.js or Laravel on the website, Stripe, Adyen or Worldpay for cards and wallets, mapping and address APIs for quotes, and UK or EU hosting agreed with you. Everything is documented so another developer could pick it up.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends mostly on your dispatch system and how complicated your fares are.
A site that quotes fixed airport prices and books into a dispatch system with a good API moves faster than one that needs a custom tariff engine, corporate accounts and a booker portal. We give you a written plan after discovery, with each release dated and the features in it listed. Phased launches are common: take paid airport bookings first, add account work second.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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