Services · Ecommerce development · Taxi booking and payment sites
Codeeo provides online taxi booking website development UK operators use when they sell trips in more than one town, city or nation. Passengers quote, book and pay on your own website; the platform records each booking against the right licensing authority, applies that area's fares and terms, and passes the paid job to dispatch. It works for a single brand across many towns, a group of acquired local firms, or a network of independent operators sharing one booking engine.
This is the web booking and payment platform, not the passenger or driver app. Our team of 80+ across Dubai, Riyadh and Karachi works with UK operators remotely, by video call, and has delivered 200+ projects across the UAE and the US.
200+ companies servedFrom a first store to an ADX listed developer
What the booking platform covers
The UK does not have one taxi licensing system. London is licensed by TfL. The rest of England and Wales is licensed by local councils under legislation dating back to the Town Police Clauses Act 1847 and the Local Government (Miscellaneous Provisions) Act 1976. Scotland licenses under the Civic Government (Scotland) Act 1982, and Northern Ireland through the Department for Infrastructure under the Taxis Act (Northern Ireland) 2008. Each authority sets its own conditions and, for taxis, its own fare tariffs.
A national booking website therefore has to be one product with many rule sets. Passengers should see one simple checkout wherever they are. Underneath, the platform decides which licence a booking belongs to, which fares and charges apply, which vehicles can take it and what the booking record must contain. We build that rules layer first, because adding it after launch means rebuilding the checkout.
Each area you work in gets its own settings: fare tariff or fixed prices, compulsory charges, cancellation terms, booking record fields and retention periods. Head office manages them from one admin, and area managers can only change their own. Changes are logged with who made them and when.
New towns are added by configuration, not new code.
Run several local brands on one platform, each with its own domain, design and terms, or one national brand with local pages. Bookings, payments and payouts are kept separate per licensed operator where the law and your accounts need them to be.
Acquired firms keep their local name while sharing one system.
In England and Wales, operators can pass bookings to another licensed operator under the Deregulation Act 2015. The platform logs who accepted the booking, who it was passed to and when, and tells the passenger who will carry out the trip.
Cross-area work stays traceable from booking to drop-off.
Taxi booking online payment integration across the UK: cards, Apple Pay and Google Pay with Strong Customer Authentication, card holds with final capture, prepayment for transfers, and pay by bank through Open Banking for account invoices. Settlement can be split per operator. Airport pickups at major hubs, from Heathrow to Belfast, can carry their own charges.
Every area takes payment the same way, with money reaching the right operator.
The drip pricing rules in the Digital Markets, Competition and Consumers Act 2024 are in force. The platform builds each quote with all compulsory charges included, such as booking fees and airport charges you always pass on, and keeps optional extras clearly separate.
Headline prices are complete in every area.
The Taxis and Private Hire Vehicles (Disabled Persons) Act 2022 extended duties to disabled passengers across taxis and private hire. Booking screens meet WCAG 2.2 AA, capture assistance needs clearly and never add charges for assistance dogs or wheelchairs.
Disabled passengers can book in any area without a phone call.
Taxi booking website design for the UK market has to serve a commuter in Leeds, a tourist in Bath and a hospital patient in Belfast with the same short flow. We design one checkout with address search across the whole country, wallet buttons first, local terms pulled in automatically and confirmation pages that always show the driver, vehicle and licensing operator.
Passengers in every area get the same simple experience.
Licence numbers, expiry dates and issuing authorities stored for each driver and vehicle, with alerts before expiry. A paid booking is only assigned to a driver and car whose licences are valid for that job, which supports the safeguarding approach behind the Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Act 2022.
No booking goes to an unlicensed or expired driver.
National accounts for companies whose staff travel across the UK: one contract, cost codes, approvals, booker logins and a single monthly invoice, with trips fulfilled by whichever of your operators covers each area.
Large clients book once and are served everywhere.
Online bookings, payments, cancellations and refunds by area, brand and trip type, plus quote abandonment and payment failures. Head office sees the whole group; local managers see their own figures.
You can see which areas grow and which need attention.
Who this is for
A single-town firm can often manage with a simpler booking site. The platform described here is for businesses that operate in several licensing areas, or plan to, and need one place to sell, record and settle every trip. These are the four situations we see most.
Each starting point changes the order of work. A group of acquired firms needs migration planning; a network needs operator onboarding and payouts; a corporate provider needs accounts first; a new brand needs the first city done well.
You own operators in several towns, each with its own website, booking method and payment provider. Reporting is a spreadsheet exercise and nobody can see the whole picture. We move each firm onto one platform in stages, keeping their local brands and domains, so passengers notice better booking rather than a takeover. Back office, payments and reporting become shared. The aim is a group where passengers trust the local name and staff trust the shared system.
We migrate one area at a time to protect revenue.
You want to give smaller licensed firms a national booking website they could not build alone. Each operator joins with its own licence, fares and payout account, and the network takes bookings and passes them to the right local firm. Clear rules on commission and disputes are set in the platform from day one. Commission, payout timing and dispute handling are visible to each operator in its own dashboard.
Your clients are companies that need cars for staff in many cities, and you fulfil those trips through your own fleet and partner operators. The platform gives clients one booking portal and one invoice, while each trip is recorded under the operator who carried it out. Client bookers see only their own company's trips, and finance teams get exportable statements.
You are starting with one city and plan to add more. Building the licensing and fare rules layer now means the second and third cities launch faster. We help you design the first area properly, then reuse the platform for each new licence you obtain. Airport transfers are often the easiest first product, since they suit prepayment and fixed prices in any city.
Licences come first; the platform follows each one.
How we work together
National platforms usually begin with a fixed scope core build and the first area, then move to a dedicated team for the rollout and continued development. Smaller groups often prefer a retainer after the core is live. Work runs remotely: video calls, recorded demos, a shared task board and written decisions, so head office and area managers stay aligned without travel.
A taxi booking online booking system development UK programme involves more people than a single-city build: head office operations, finance, each area manager and whoever owns your dispatch contracts. We set up a small steering group and a clear decision log at the start, so local requests are weighed against the national plan rather than built one by one.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose technology that copes with many areas and operators: a modern web framework, a payment provider that supports split settlement and Open Banking, address lookup covering the whole UK including Northern Ireland, and UK or EU hosting agreed with you. Everything is documented and the admin accounts are yours, so another team could take the platform over.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
The licensing rules layer, payments and booking records, before anything cosmetic.
A UK platform must know which authority each booking belongs to, which fares and charges apply there and what the record must contain. Payments with card holds, prepayment and refunds come next, then dispatch links. Local brand pages, corporate accounts and reporting follow. Getting the rules layer right first means each new area is a configuration job rather than a rebuild. We put all of this in a written scope with releases dated before design starts.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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