Services · Website development · Taxi and private hire websites
Codeeo offers taxi booking website development Edinburgh firms can use to win more direct bookings from locals and visitors alike. We build websites for taxi companies and private hire car operators licensed by the City of Edinburgh Council: booking request forms, airport and Waverley transfer pages, tour and golf day pages, and clear information for the busy August and Hogmanay periods. Copy uses the terms Scottish licensing actually uses, so nothing on the page borrows rules written for England.
Edinburgh firms get a large share of their work from people who have never been to the city before. Your website is often the first thing a visitor sees, so it has to explain pickup points, prices and booking in a way that makes sense to someone standing outside a hotel on the Royal Mile with a suitcase.
200+ companies servedFrom a first store to an ADX listed developer
What we build
Edinburgh is compact, hilly and full of visitors for much of the year. A resident booking a regular hospital run, a conference delegate arriving at Haymarket and a group of golfers planning a day out of the city each need different information, and a generic cab template serves none of them well. We design around the requests your office actually takes, from early airport pickups to late finishes during the Fringe, and connect every booking request to your dispatch system or a secure queue your controllers monitor. Licensing in Scotland runs under the Civic Government (Scotland) Act 1982, and the council's own conditions shape what your site should display and how bookings are recorded. The features below are a typical starting point for an Edinburgh build; discovery tells us which ones matter most for your fleet and your customers. A small private hire firm may need half of them at launch; a large taxi company with account work and tours may need all of them, phased over several releases.
A short form with address lookup, plus guidance for the places where pickups go wrong: closed streets in the Old Town, pedestrian areas, station drop zones and hotel entrances. Passengers can add notes for the driver and choose a vehicle size before sending the request.
Drivers find passengers first time, even on unfamiliar streets.
Seasonal pages that explain road closures, pickup points that work in August and over New Year, and how far ahead to pre-book. Content is edited by your office through the CMS, so it can be updated as the council publishes its plans each year. Last year's pages can be archived and reused as a starting point.
Fewer failed pickups when the city is at its busiest.
Pages for Edinburgh Airport, Waverley and Haymarket covering where to meet, how flight delays are handled and what the transfer costs. These pages target the searches visitors make before they arrive, often from abroad. Each page explains where the driver waits, how luggage is handled and what happens if a flight or train is late, so passengers arrive knowing what to expect.
Visitors book their arrival transfer before they land.
For firms that run day trips, pages describing routes to places such as St Andrews, the Highlands or the Borders, with vehicle options and luggage space for golf bags. A separate enquiry form collects dates, group size and pickup hotel. Tour pages are written to rank for searches made weeks ahead of a trip.
Higher value private hire work arrives as clear enquiries.
Short, plain English that reads well through browser translation, plus translated key pages where your booking data shows demand. Prices and pickup instructions are written so a first time visitor understands them without local knowledge. We avoid local shorthand that confuses visitors, and explain landmarks rather than assuming them.
Overseas visitors book with confidence instead of guessing.
Pages built to WCAG 2.2, with a clear route to request a wheelchair accessible taxi and information on assistance dogs. Edinburgh's steep streets and cobbles make accessible pickup notes especially useful, so we give them their own form field. Pages also suit older residents who book regular hospital and shopping trips.
Disabled passengers get the right vehicle at the right door.
A short page explaining that your fleet meets the standards for the city centre Low Emission Zone, which has been enforced since June 2024. Passengers and corporate bookers sometimes ask, and a clear answer saves your office a call. The page is short and easy to update if the council changes its rules or boundaries.
One less question for the phone line to answer.
A section for companies, hotels and university departments that book regularly, with an enquiry form for invoiced accounts and information on how receipts and monthly statements work. Hotels, conference venues and departments at the city's universities often book on behalf of guests and staff, and this section gives them a simple route that keeps their bookings separate from public requests.
Regular account work comes through the website, not only by referral.
Pages explaining what drivers need to work with you in Edinburgh, including the council's licensing steps, with an application form that collects details securely. Useful ahead of summer, when most firms want extra drivers. Applicants can see the steps, documents and checks involved before they apply.
More licensed drivers ready before the busy months.
Who this is for
Edinburgh's cab trade includes long established taxi companies, small private hire operators and chauffeur firms built around tourism and events. Each needs something different from a website, and the right build depends on whether your work comes mostly from residents, from visitors or from companies. These are the four situations we hear most from Edinburgh firms. Many Edinburgh firms fit more than one description, and the site can serve several audiences as long as each has a clear route. We decide which comes first by looking at where your bookings and your best margins actually come from.
Your phone number is known across the city, but younger customers and visitors expect to book online. We build a site that keeps your name and reputation front and centre, adds a simple online booking request linked to your dispatch system, and keeps any old pages that already rank. Regular customers find you as easily as before, and new ones have a modern way in. We also keep your phone number prominent, because many regular customers will still call, and that is fine.
Your existing reputation is the starting point, not something to replace.
Much of your work is airport transfers, hotel pickups and day tours. The site needs strong pages for each, written for people searching from overseas, with clear information on what is included. We plan content around the questions visitors ask your drivers, then structure the site so those answers appear in search results. Cruise passengers, conference delegates and golf groups each get pages written for them, and enquiries from tour operators go to a separate form so trade work is not mixed with single bookings.
Weddings, conferences and festival work need a different tone from everyday cab bookings. We build a site with vehicle galleries, event pages and an enquiry route that collects dates, numbers and venues, so you can quote quickly. Venues and planners get a page they can send to their own clients. Wedding pages can show the cars you use, how ribbons and timings are handled, and what happens if the day runs late, which are the details couples ask about first.
Enquiry first, because event work is quoted rather than booked.
If your drivers work across Midlothian, East Lothian or West Lothian as well as the city, you need pages for those areas without creating thin copies. We plan area pages around real local trips, such as rail stations, hospitals and business parks, and check how each area's licensing is described before anything goes live. Each of those councils licenses its own drivers and vehicles, so the wording on each page reflects where your cars are licensed. Booking forms then route each request to the right office.
How we work
We do not have an Edinburgh office, and we will not suggest otherwise. Codeeo's team of 80+ is based in Dubai, Riyadh and Karachi, and Edinburgh clients work with us through video calls, shared design files and a staging site anyone in your office can open. We have delivered 200+ projects across the UAE and the US and are rated 4.7 from 23 Google reviews. Every call ends with written notes, and nothing moves to the next stage until you approve it. Owners looking for a taxi booking web development company Edinburgh can hold to a clear scope usually value that paper trail most.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Most Edinburgh operator sites we build use WordPress or a headless CMS with a fast front end, hosted in a UK cloud region. Booking requests connect to your dispatch platform where it offers an API. Analytics and maps load only after cookie consent, following PECR and ICO guidance.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Yes, mainly in wording, licensing references and seasonal content.
Scotland licenses taxis and private hire cars under its own legislation, and the City of Edinburgh Council sets its own conditions. A site copied from an English template often uses the wrong terms or refers to rules that do not apply. We write copy for Scottish licensing, plan for Edinburgh's festival and Hogmanay peaks, and make sure the licence details you display match what the council has issued. Data protection rules are the same across the UK, so that side is consistent.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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