Services · Mobile app development · Ticket booking apps

Ticketing apps for London theatres, arenas, clubs and attractions.

Codeeo provides ticket booking app development London venues and promoters can run themselves: seat maps for West End houses, timed entry for attractions, mobile tickets that cannot be screenshotted and resold, and gate scanning that keeps queues moving on a busy night. You own the sales channel, the customer list and the rules for how tickets change hands.

London audiences are a mix of residents, commuters on the last train home and visitors who may not speak English as a first language. A ticketing app here has to work for all three, on a phone, in a crowd, with weak signal at the door. It also has to respect the premises licence your borough council granted for each room.

Built for
Theatres, music venues, arenas, attractions, comedy clubs and promoters selling tickets across London.
Typical timeline
We agree the first release and its dates during discovery, working back from your next on-sale rather than from a generic plan.
What you own
Source code, app store accounts, the ticketing database, customer records and payment provider accounts, all held in your name.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the app can include

Built around how London audiences actually buy and arrive.

A London buyer often decides late, books on the Tube with one bar of signal, and arrives with friends who each need their own ticket. The theatre down the road wants rows and restricted view warnings; the arena wants block allocations and staggered entry; the attraction wants time slots that fill evenly through the day. We start from your venue type and your inventory rules, not from a template.

The pieces below are the ones London operators ask for most. Few venues need all of them in the first release. During discovery we rank them against your on-sale calendar, your current box office system and the way your front of house team works, then build the ones that pay their way first. Everything sits on an admin system your box office team can use without calling a developer.

Explain your project
  • Interactive seat maps for period auditoria

    Many London theatres have stalls, dress circle, grand circle and boxes, with pillars and steep rakes. We draw each level from your plans, mark restricted view and legroom notes on the seat itself, and let buyers compare price bands without leaving the map. Accessible seats and companion seats are held and released by rules you set.

    Fewer complaints at the door about a seat that looked better online.

  • Timed entry for attractions

    Galleries, tours and visitor attractions near the river or in the Royal Parks often sell by half hour slot. The app shows remaining capacity per slot, nudges buyers towards quieter times and handles late arrivals with a grace window your staff control from the admin panel.

    Footfall spreads across the day instead of peaking at eleven.

  • Rotating barcode mobile tickets

    Tickets live in the app and in Apple Wallet or Google Wallet, with a barcode that refreshes on screen so a photo of it will not scan. Tickets can be sent to friends by name inside the app, which keeps a record of who holds each one.

    Screenshot fraud and copied PDFs stop working at your doors.

  • Face value resale and transfer

    Buyers who cannot attend can list a ticket back to you or to another fan at the price they paid. The app shows the original seat, row and any restrictions, which is the information the Consumer Rights Act already requires when tickets are resold, and you decide whether resale opens at all.

    Unused tickets get resold inside your own channel.

  • Queue and on-sale control

    High demand releases for big names draw huge traffic in the first minutes. We add a virtual waiting room, per-account purchase limits and bot checks, so genuine fans get through in order and the Breaching of Limits on Purchase of Tickets Regulations 2018 are not undermined by scripted buying.

    The site stays up and allocations reach real people.

  • Door scanning on staff phones

    Stewards scan from ordinary phones or rugged handhelds. Scans are checked locally first and synced when signal returns, so a basement club or a concrete stairwell does not stop entry. Duplicate scans show a clear warning with the time and gate of the first scan. Your head of security can lock or reopen any gate from the dashboard.

    Entry keeps moving even when the mobile network does not.

  • Travel and arrival guidance

    Each booking carries the nearest Underground, Overground or Elizabeth line stations, step-free routes where they exist, and the time the doors open. For late finishes, the app can show last train reminders so people leave on time.

    Visitors arrive at the right entrance at the right time.

  • Multilingual purchase flow

    Visitors from overseas buy a large share of London theatre and attraction tickets. We translate the booking path, terms and accessibility information into the languages your audience data shows, while keeping legal wording reviewed in English.

    Overseas buyers complete checkout instead of giving up.

  • Box office and promoter dashboard

    Live sales by performance, price band and channel, with holds for press, house seats and promoters. Settlement reports split income by show, and comps are tracked by who requested them.

    Your team sees the house filling in real time.

Who this is for

Four London operators we build for.

London has every kind of ticketed space, from historic theatres to outdoor summer series in its parks. Each one carries a different mix of inventory, risk and audience. These are the four starting points we see most often, and what the first release usually looks like for each. If you run something else, such as a sports club or a river cruise, the same thinking applies: we work out what the ticket has to do at the door and build back from there. Event ticket booking app development London promoters ask for tends to sit between these groups, so we often combine parts of two of them.

01

Independent and West End theatres

You sell through a mix of your own site, agencies and the box office window. You want an app that shows the real view from each seat, handles concessions and access bookings properly, and gives you a direct relationship with regulars who currently buy through third parties. We usually start with the seat map, member presale windows and mobile tickets, then add wallet passes and interval drink pre-orders once the core is stable.

Direct buyers are buyers you can reach again.

02

Grassroots music venues and clubs

Your nights sell out late, often on the day, and your doors are in basements with poor reception. You need fast checkout, named tickets for guest lists, and scanning that works offline. We keep the first release small: event listings, Apple Pay and Google Pay checkout, mobile tickets and a scanning app for door staff, with promoter access to see their own sales.

03

Attractions with timed slots

Your problem is the morning rush and an empty afternoon. A slot based booking app spreads visitors through the day, sells add-ons such as guided tours, and lets members book without paying again. Overseas visitors may book weeks ahead in their own language, so translated checkout and clear cancellation terms matter more here than anywhere else.

Slot rules can change by season without a new release.

04

Promoters running series across several boroughs

You run gigs or comedy across several rooms, each with its own premises licence and capacity. One app sells all of them, with venue specific maps, capacities and entry rules. Your team sees combined sales, while each venue manager sees only their room. Settlement reports split income by venue and by promoter partner.

From first call to a live on-sale.

  1. 01Inventory and venue mappingWe list every room, seating plan, price band, hold type and capacity limit from your premises licence, then draw seat maps from your floor plans before any screen is designed.
  2. 02Buyer and steward flowsWe design the purchase path for a buyer on a phone and the scanning path for a steward at a door, testing both with real staff over video call.
  3. 03Payments and fraud rulesYour payment provider, Strong Customer Authentication, purchase limits and resale rules are configured and tested with sandbox cards before real money moves.
  4. 04Build and load testingFeatures are built in short cycles you can try on your own phone. Before launch we simulate an on-sale rush well beyond your expected peak traffic.
  5. 05Soft launch on a smaller showWe go live on a lower risk performance first, watch the scan data and the support inbox, and fix anything real buyers trip over.
  6. 06Ongoing releasesAfter launch we add features in the order your sales data suggests, such as memberships, wallet passes or more languages, with each change agreed in writing.

Technology

What we build this with.

We choose the stack to suit your venue, the box office tools you already use and the team who will maintain the app. Typical builds use native or cross platform mobile code, a cloud backend that scales for on-sales, and payment providers that support UK cards and wallets.

01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

02Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

03Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions London venues ask about ticketing apps.

It depends on how many venues, seat maps and integrations the first release needs.

A single room selling general admission tickets with mobile entry is a much smaller job than a multi level theatre with concessions, access bookings and an existing box office system to sync with. We scope the first release around your next important on-sale, agree the features that must be ready for it, and write the dates down before design starts. Seat map drawing, payment approval and app store review all add time, so we plan those in early rather than discovering them at the end.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews