Services · Ecommerce development · Ticket booking sites

Booking sites for Edinburgh venues that sell a whole year, not one August.

Codeeo provides online ticket booking website development in Edinburgh for festival venues, concert halls, theatres, tour operators, attractions and event organisers who want to take bookings and payment on their own site. Visitors pick a show, a seat or a tour slot, pay in pounds by card or wallet, and get a ticket that scans at the door, while your staff manage capacity, refunds and reports from one admin.

Edinburgh selling is uneven. August can bring more orders in a few weeks than the rest of the year combined, Hogmanay brings another spike, and the months between depend on locals and steady tourism. The site has to cope with all three without paying for August capacity all year.

Built for
Festival and fringe venues, concert halls, theatres, walking and ghost tour operators, visitor attractions and winter event organisers in Edinburgh and the Lothians.
Typical timeline
Shaped in video discovery around your festival calendar, payment onboarding and any platform you are leaving, and agreed in writing well before the summer programme goes on sale.
What you own
The code, admin, customer records, order history, merchant account and hosting, all in your organisation's name.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

What the booking site covers

What an Edinburgh ticket buyer needs between the listing and the door.

Many Edinburgh buyers are visitors from elsewhere in the UK and abroad, planning a day of shows across several venues, often on a phone in a queue on the Royal Mile. Others are residents booking a concert season at the Usher Hall or a family outing at Christmas. Your venue may run as a festival space for a few weeks and a conference or comedy room for the rest of the year. Our ticket booking online booking system development in Edinburgh handles those shifts in one platform, with rules set by your staff and terms written for Scots law, not copied from an English template.

Explain your project
  • Festival season programming

    Load a run of dozens of shows with daily performances in several rooms, set different running times and start slots, and switch the whole programme live on your chosen date. Producers renting your space see sales for their shows only, while you control the room grid and turnaround times between performances.

    A summer programme published in days, not weeks of manual entry.

  • Short-run and pop-up rooms

    Temporary spaces in halls, churches, courtyards and university buildings get their own layouts and capacities, created in the admin for the season and archived afterwards. Licence limits for each space become hard caps, so the site cannot oversell a room that only holds a set number.

    Temporary venues sell with the same controls as permanent ones.

  • Tours and timed slots

    Walking tours, underground vaults and attraction visits sell by departure time, with group size limits, meeting points shown on the ticket and guide allocation in the admin. Late changes, such as weather cancellations, notify buyers and offer a move or a refund.

    Guides start every tour knowing exactly who is coming.

  • Day planner across shows

    Visitors build a day of performances in one basket and the site warns when start times leave too little time to walk between venues. Each ticket shows the venue address and entrance, which matters when one building has several doors on different streets in the Old Town.

    Visitors buy three shows in one order instead of one.

  • Clear prices for visitors

    Every mandatory fee is in the headline price, as the Digital Markets, Competition and Consumers Act 2024 requires across the UK. Visitors used to other currencies see sterling prices without hidden extras, with optional items such as programmes and donations listed separately.

    Visitors pay the price they first saw.

  • Card and wallet payments

    Cards, Apple Pay and Google Pay, with Strong Customer Authentication handled by your provider and overseas cards tested before the season. The ticket booking online payment integration in Edinburgh we set up ties every refund and chargeback back to its order for reconciliation.

    Fewer failed payments from overseas buyers in peak weeks.

  • Peak load handling

    Hosting scales up for the summer and Hogmanay, then back down. A fair waiting room protects checkout when a popular show releases extra dates, and page caching keeps listings fast for buyers browsing between performances.

    The site stays up in August without paying for August all year.

  • Scots law terms and policies

    Scotland has its own legal system, so terms for Scottish buyers should reflect Scots law and the Scottish courts. We build your terms, refund rules and privacy notice into the checkout from text your solicitor approves, versioned so each order records which terms applied.

    Terms that fit where your contracts are actually made.

  • Access and accessibility

    Many older buildings have steps, steep stairs or limited step-free routes. Each venue page states access honestly, wheelchair spaces and companion tickets can be booked online, and the site is built to WCAG 2.2 so screen reader users can book unaided, in line with the Equality Act.

    Disabled visitors know before buying whether a room works for them.

  • Year-round reporting

    Sales by show, room, producer and day, with settlement statements for visiting companies and VAT on fees broken out. Off-season events, private hires and winter programmes run through the same records.

    Season settlement finished quickly, from one set of figures.

Who this is for

Four Edinburgh situations we build for.

Online ticket booking website design in Edinburgh has to work for venues whose year is lopsided and whose buyers are often new to the city. We start by mapping when you sell, who buys and which rooms you run, then build only what those patterns need. These four briefs come up most. The common thread is a venue that has to look after first-time visitors in a hurry and loyal local audiences who book far ahead, often through the same box office.

01

A festival venue with many producers

You host dozens of companies in a few rooms over the summer. Each producer wants sales figures and fair settlement; you want one programme, one box office and control of the room schedule. We give producers their own logins with limited permissions, automate settlement statements after the run and keep buyer data under your control, with marketing consent recorded per brand under UK GDPR and PECR.

Producer agreements decide who may contact which buyers.

02

A tour or attraction operator

You sell by departure time all year, with demand rising in summer and around Christmas. We build slot calendars, group and private bookings, guide rosters and a meeting point on each ticket. Bookings from tour agents and hotel concierges can be taken through allocations or a trade login with its own terms and invoicing. Cancellations for weather are handled in bulk from the admin.

03

A concert hall or theatre selling seasons

Your audience is mostly local and books months ahead. Season packages, priority booking for supporters and seat maps for each configuration matter more than festival speed. We draw seat plans from your drawings, keep subscribers in the same seats where they ask, and handle exchanges inside your policy. Gift vouchers redeemable across the season can be sold online and tracked to the order that used them.

Supporter schemes that renew automatically show the terms before payment.

04

A winter or Hogmanay event organiser

You sell outdoor events with tight capacities, wristbands and strict entry times, often to people from outside Scotland. The site needs zone capacities, named tickets where security requires them and clear cancellation rules for weather. We build the purchase flow and the door lists, with entry data kept only as long as your event plan needs it.

From first call to an Edinburgh season on sale.

  1. 01Calendar and room mappingYour year, your rooms, their capacities and licence conditions, producer arrangements and refund policy, gathered over video calls and written up as rules for the platform.
  2. 02Visitor-first designListings, day planning and checkout designed for someone who does not know the city, tested on small phones and against WCAG 2.2 before build starts.
  3. 03Payments, terms and privacyMerchant onboarding, SCA, VAT treatment, Scots law terms from your solicitor, a PECR compliant cookie banner and a privacy notice that matches the data collected.
  4. 04Build and importBooking engine, admin, producer logins and integrations built on a staging site you can test, with past customers and future bookings imported where the data allows.
  5. 05Peak rehearsalLoad testing at well above your busiest festival day, plus a door rehearsal with your staff scanning at real entrances while we watch live on a video call.
  6. 06Season live and reviewLaunch ahead of the programme release, support the busiest weeks closely, then review sales data and settlement after the season to plan improvements.

Technology

What we build this with.

We build with Next.js or Laravel and host in UK or EU cloud regions that scale up for peak weeks and down again afterwards. The platform connects to your payment provider, email marketing tool, CRM, accounting software and any festival listing feed you supply through documented APIs or exports. Data is held in line with UK GDPR, with access logs for staff accounts.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions Edinburgh venues and organisers ask us.

Early enough to finish before your programme goes on sale.

The fixed point is the date your summer programme is announced, not opening night. Working back from that, we allow time for discovery, design, payment onboarding, a load test and a door rehearsal, and we avoid launching anything new in the middle of a season. The exact timetable depends on how many rooms you run and whether you are moving from another ticketing platform, and it is agreed in writing after discovery. If you already sell through another platform, the switch is timed for the quiet months after Hogmanay or before spring.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews