Services · Ecommerce development · Ticket booking sites
Codeeo handles online ticket booking website development in London for theatres, music venues, attractions, club promoters and touring producers who want the sale, the customer and the data on their own site. Buyers pick a performance, a seat or a timed slot, see the full price including every mandatory fee, pay by card, Apple Pay, Google Pay or bank transfer, and receive a ticket that scans at the door.
London buyers include residents booking months ahead, visitors from abroad deciding on the day and school groups paying by invoice. One checkout has to serve all three without confusing any of them, and your box office has to be able to see and change every order.
200+ companies servedFrom a first store to an ADX listed developer
What the booking site includes
A ticket sale in London is rarely simple. A Victorian auditorium has pillars, steep upper circles and restricted view seats that must be described honestly. An attraction sells fifteen-minute slots that run out by lunchtime in summer. A promoter in Hackney needs an over-18 rule at the door and a list that matches the scanners. Behind every one of those sits the same order: inventory held, price shown in full, payment taken, ticket issued, entry recorded. Our ticket booking online booking system development in London covers that whole order flow. We build it on your own site, with an admin your box office team can run without calling a developer, and with the consumer law, data protection and payment rules that apply in England designed in from the first screen.
Each house is drawn from your seating plan, including boxes, slips and split sections. Restricted view, legroom and step-free notes sit on the seat itself, so a buyer sees the warning before paying rather than in a confirmation email. Holds for press, house seats and companies are marked and released from the admin.
Fewer complaints at the interval about seats bought blind.
Galleries, towers, tours and immersive shows sell entry in slots. The site counts capacity per slot and per area, closes slots automatically, and lets staff open extra capacity on busy days. Members and pre-booked groups draw from their own allocation.
Queues on the pavement shrink because arrivals are spread across the day.
Under the Digital Markets, Competition and Consumers Act 2024 mandatory fees belong in the headline price. Booking fees, restoration levies and transaction charges are built into the price shown on the listing, the seat map and the basket, with optional extras such as programmes clearly separate.
Prices that stay the same from first click to payment.
Cards, Apple Pay and Google Pay with Strong Customer Authentication handled by your provider, plus pay by bank where it suits higher value orders. Overseas cards are tested before launch, and the checkout explains clearly when a buyer's own bank asks for approval.
Fewer abandoned baskets from visitors whose cards need extra checks.
Group organisers request a block, hold seats on a deposit, add names later and pay the balance by a set date. Schools can receive an invoice instead of paying by card. Unpaid holds return to general sale automatically when the deadline passes.
Group revenue without spreadsheets kept beside the box office system.
Wheelchair spaces, companion seats, captioned and relaxed performances are bookable online. Any evidence a buyer provides counts as health data under UK GDPR, so it is stored separately, seen only by named staff and deleted on a set schedule.
Disabled customers book like everyone else, without a phone queue.
Your policy becomes rules: exchanges to another date, credit vouchers, full refunds when a show is cancelled, and a clear audit of who approved what. Refunds go back to the original payment method through your provider.
Cancelled performances are refunded in hours, not weeks.
Friends schemes and patron tiers get early access windows that open automatically, member prices applied at login and booking limits per tier. Renewal reminders and expiry dates sit in the member's account, and anything that renews automatically shows the terms before payment, ready for the subscription contract rules expected in 2027.
Supporters book first without a separate members' phone line.
Staff sell at the counter, reprint tickets, move seats, add comps and see live sales by performance. Promoters and visiting companies get their own login with sales and settlement figures for their shows only.
One record of every sale, whoever made it.
Each ticket carries a unique code that scans once. Staff check entries on any browser device at the door, with an offline list held locally when the signal in a basement venue drops.
Duplicated screenshots get stopped at the first scan.
Who this is for
Online ticket booking website design in London begins with what is on sale and who buys it, not with a template. A matinee audience, a Friday club crowd and a family booking a museum slot behave differently, and the site should make each of them feel the page was built for them. Licensing conditions also differ: Westminster, Camden and Hackney each set their own premises licence terms, and those capacity limits become hard caps in the inventory. These are the four briefs we meet most often.
You want your customer list back and a checkout that looks like your building. We migrate past orders and accounts, recreate seat plans, carry over vouchers and gift cards, and set redirects from old event links so reviews and search results still land on a page that sells. Your box office staff are trained on the new admin before the switch, and the old platform runs alongside until the last performance sold on it has played.
Data migration is planned around your current contract's notice period.
Your buyers are often visitors planning a day around several sights. They need a date picker that shows availability at a glance, child and concession prices that are easy to follow, and a ticket that works on the phone in their pocket. We add capacity controls by gallery or zone, member allocation, and day-of pricing rules that remain honest under consumer law.
Slot capacity can differ by gallery, not only by building.
Your sales spike when a line-up drops and most buyers arrive from social posts. The site needs release tiers labelled clearly, purchase limits to slow bots, an age statement at checkout and a door list your security team trust. We build event pages that load quickly on mobile data and send traffic straight into the basket.
Tier releases are shown with the quantity rule, not a fake countdown.
You sell one show in different rooms over a season. We give you a single event catalogue with venue-specific seat maps, separate settlement per venue and one customer account across every run, so a buyer who saw you in Islington hears about your Southwark dates.
Each venue's licence conditions on capacity are set per room.
How we work together
Codeeo has delivered 200+ projects across the UAE and the US, with a team of 80+ across Dubai, Riyadh and Karachi, and is rated 4.7 from 23 Google reviews. We do not have a London office. Discovery, design reviews and launch rehearsals run by video call, with your staff testing scanning on site while we watch the system live. Your team gets admin training by screen share, written guides for the box office, and a named contact for issues during on-sales. Most venues start with a fixed scope for the first release, then move to ongoing support for new seasons and features.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We build on frameworks such as Next.js and Laravel, with caching and queues that keep checkout steady during an on-sale, and UK or EU hosting chosen with your data protection obligations in mind. The site connects to your payment provider, email platform, CRM and accounting system through documented APIs, and marketing emails go only to buyers who opted in, as PECR requires.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on seat plans, migration and how much launches first.
A timed entry site for one attraction is a smaller job than a theatre with three houses, group sales and a migration from another ticketing company. Payment provider onboarding and the notice period on your current contract also set the pace. We agree a first release that covers the sale, the ticket, the scan and the report, date it in writing after discovery, and add features after launch in planned releases.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
Get in touchPROVEN RESULTS
React
Next.js
TypeScript
Node.js
Laravel
WordPress
Shopify Plus
WooCommerce
BigCommerce
PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker
GA4
Google Tag Manager
Search Console
Meta Pixel
Looker Studio