Services · Ecommerce development · Tourism booking sites
Codeeo handles tourism booking website development in Edinburgh for tour companies, attractions, Highland day trip operators and experience providers who want to take payment directly instead of handing a share to resellers. Visitors choose a date, see live availability, pay in full or leave a deposit, and receive a confirmation that already holds the meeting point. Your team runs departures, guides, vehicles and refunds from one admin area built around how an Edinburgh operator actually trades.
This page covers the booking and payment website, not a mobile app. The aim is simple: fewer phone bookings to key in by hand, fewer empty seats on a wet Tuesday in February, and a checkout that copes when the whole world arrives in August.
200+ companies servedFrom a first store to an ADX listed developer
What the Edinburgh booking platform includes
Edinburgh operators sell to an unusual mix of buyers. A couple from Texas books a Highland coach tour weeks ahead, a stag party buys an underground vaults tour on the Royal Mile ten minutes before it starts, a cruise passenger needs to be back at the ship by early evening, and a Glasgow family wants a gift voucher for Christmas. The website has to handle all four without making any of them phone you.
We build the booking engine, the checkout and the operator tools as one connected system. Inventory lives in one place, so a seat sold online cannot also be sold at the kiosk or by a reseller. Payment settings, refund rules and messages are written for your products rather than copied from a template, and your staff edit departures, prices and copy themselves without asking a developer. When a guide calls in sick at seven in the morning, the change is made once and every channel reflects it.
Each tour has its own start times, seat limits, guide requirements and cut-off for online sales. Vaults and close tours with small groups, coach trips with fixed vehicle sizes and private tours priced per group all sit in the same calendar, so visitors only ever see what you can actually run.
No overbooked departures and no seats hidden that could have been sold.
Private Highland itineraries and group bookings can take a deposit at checkout and collect the balance on a date you set. The card is stored with the customer's consent and the balance is charged as a merchant-initiated payment, which keeps Strong Customer Authentication prompts to the first transaction where the rules allow it.
Large bookings confirmed early without chasing balances by email.
August and the New Year period need their own rules: extra evening departures, minimum party sizes, separate cancellation terms and higher demand on certain streets. We let you publish a seasonal calendar in advance and switch it on and off without rebuilding pages.
Peak dates sell at the right volume with the right terms attached.
Booking fees, mandatory add-ons and any charge you must pass on are included in the price a visitor first sees, as the Digital Markets, Competition and Consumers Act 2024 now requires. Optional extras such as lunch stops or distillery tastings are offered clearly and never pre-ticked.
Checkout totals match the advertised price, which keeps both the CMA and reviewers quiet.
If you sell multi-day tours with accommodation inside the City of Edinburgh Council boundary, the Edinburgh Visitor Levy may apply to the overnight element. The checkout can separate the accommodation part, apply the levy rules your accountant confirms, cap it at the night limit and show it on the invoice.
Packages with a night in the city priced and receipted correctly.
Hotel pickups along Princes Street, Haymarket or Leith, plus fixed meeting points on the Royal Mile or by the Scott Monument, are chosen at checkout and printed on the e-ticket with a map pin and walking directions.
Fewer lost guests and late departures from the first stop.
Edinburgh draws visitors from North America, Europe and Asia. Booking pages, emails and terms can be offered in several languages, with prices displayed in the visitor's currency for guidance while you settle in sterling.
Overseas buyers finish the booking instead of giving up at the payment step.
When snow closes the A9 or a storm stops a ferry, staff cancel or move a departure in one action. Every affected visitor receives an email and text with options to rebook or take a refund, and the payment provider processes refunds from the same screen.
Disrupted days handled in minutes rather than an afternoon of calls.
If you also sell through online travel agents, hotel concierges or a street kiosk, we connect those channels to the same inventory through a channel manager or direct API where the reseller offers one, so availability stays accurate everywhere.
One stock of seats, sold through every channel without double booking.
Good tourism online booking system development in Edinburgh ends with an admin your office actually opens every morning. Staff see today's departures, manifests, unpaid balances and refunds due, while owners compare channels, products and lead times month by month, and export the figures their accountant needs at year end.
Decisions on pricing and departures made from real sales data.
Who this is for
A booking site for a two-guide ghost tour company and one for a coach operator running daily trips to Loch Ness share a checkout, but very little else. Before we propose anything, we look at how you sell today: which share arrives through resellers, how much is still booked by phone or email, what goes wrong on busy days, and which payment and refund rules your staff explain most often. Tourism booking website design in Edinburgh starts from those answers, not from a theme. These are the four situations we see most in Edinburgh.
High volume, short tours, small groups and a lot of last-minute buying from phones on the street. The priority is a booking flow that loads fast on mobile data, shows the next available start times first and confirms in seconds. Guides need a headcount list they can open on a phone, and the office needs a clear view of no-shows so a promoter on the Royal Mile is not overselling.
Speed on a phone matters more here than anything else on the page.
Long days, fixed coach or minibus capacity, early pickups and a heavy dependence on weather and road conditions. These sites need seat maps or seat counts by vehicle, pickup selection, dietary notes, and a reliable way to move a whole departure. Many trips are sold weeks ahead to overseas visitors, so confirmation emails and reminders carry most of the customer service.
Whisky tastings, gin schools, tours of private buildings and gallery experiences usually sell timed slots with a capacity per slot. They need gift vouchers, group and school rates, member or local resident pricing if you offer it, and barcode tickets scanned at the door. Admission rules and accessibility information sit next to each slot.
Voucher redemption and expiry are planned in, not added later.
Fewer bookings with higher value, often tailored. The site takes an enquiry or a request to book, lets you approve and quote, then sends a payment link for a deposit. Clear written terms under Scots law, a record of what was agreed and an easy balance payment matter more than a busy calendar view.
How we work together
Codeeo has no office in Scotland. Our team of 80+ across Dubai, Riyadh and Karachi works with Edinburgh clients remotely, with discovery, design reviews and testing sessions run by video call and decisions recorded in writing after each one. We have delivered 200+ projects across the UAE and the US and are rated 4.7 from 23 Google reviews. Payment provider, hosting and domain accounts are opened in your company's name from the start, so nothing depends on us holding the keys.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We choose the stack after discovery. Small operators often do well on WordPress or Shopify with a proven booking engine; operators with complex inventory, resellers and several brands usually need a custom Next.js or Laravel build with its own booking service and an admin your team can run.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on how many products, channels and integrations the first release must include.
A single-product walking tour company with one payment provider is a much smaller build than a coach operator with resellers, deposits and seat allocation by vehicle. We agree the first release in discovery and write the timing into the plan before design begins. Many Edinburgh operators deliberately launch in the quieter weeks after Hogmanay, which gives staff time to learn the admin before the Fringe and the summer cruise season.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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