Services · Mobile app development · Travel agency apps
Our travel agency app development Edinburgh service is for two kinds of business that share this city. Some sell holidays to people in Edinburgh and the Lothians who fly out of Edinburgh Airport. Others package multi-day Highland, island, whisky and golf tours for visitors arriving from abroad. We build the customer app, the staff and driver tools and the admin behind them, so packages, rooming lists, ferry legs, payments and documents are handled in one place.
Both models are regulated. Outbound flight-inclusive holidays fall under ATOL, and a Scotland tour that combines hotels with coach transport is usually a package under the 2018 regulations. The app is planned around those duties from the first workshop call.
200+ companies servedFrom a first store to an ADX listed developer
What we build in
Travel work in Edinburgh runs in two directions at once. Residents book sun, city and long-haul trips through agents who know them, often in person, while operators based in the city send coaches north each morning loaded with overseas guests on tours lasting several nights. The second group deals with things a high street agent rarely touches: remote guesthouses, island ferries, tee times and drivers who lose signal for hours.
Scotland also has its own legal system, so contract terms in your app are written to work under Scots law, while UK-wide rules on package travel, ATOL, UK GDPR and pricing still apply. The features below come from those realities, and we would select and order them differently for each client. An agency that only sells outbound holidays needs perhaps half of them, while an operator running daily coach departures in summer needs nearly all, plus tools we would design with its operations manager.
Operators design itineraries night by night, from an Edinburgh start through Glencoe, Skye or the Cairngorms and back, with accommodation, coach legs, entry tickets and meals attached to each day. Departures are published with live seat counts, and changes to one night ripple through to every affected guest and supplier.
Tour products managed as structured data, not documents.
Highland guesthouses and island hotels often confirm by email or phone rather than through an API. The admin produces rooming lists per property, tracks confirmations and flags any night still unconfirmed close to departure, so a coach never arrives at a village with nowhere booked for half the group.
No unconfirmed beds on the road.
Tours to Mull, Skye, Orkney or the Outer Hebrides depend on ferry sailings, and some packages begin with a train from Edinburgh Waverley. The app stores each crossing or rail leg as part of the itinerary, holds booking references and alerts staff when a sailing is cancelled for weather.
Sea and rail disruption reaches the office first.
Drivers see the day's route, pickup points across the city, the guest manifest with dietary and mobility notes, and hotel contacts for that evening. It keeps working offline in glens without coverage and syncs check-ins and incident notes once the coach is back in signal.
Crews carry the whole tour in their pocket.
Golf specialists combine hotel nights in Edinburgh, St Andrews or East Lothian with tee times, caddies and transfers. The app holds each tee time as its own confirmed element with handicap or certificate requirements noted, so a group's week is checked course by course before they fly in.
Every round confirmed before the group travels.
For agents serving local customers, the app shows trips that depart from Edinburgh Airport first, keeps a customer's past bookings and passport expiry dates on file, and lets them pay balances and download ATOL certificates without coming into the shop or calling. Consultants can see who is due to renew a passport before the next trip.
Regulars manage their holiday without a phone call.
Edinburgh charges a visitor levy on overnight stays from 24 July 2026 for bookings made on or after 1 October 2025, at 5% of the accommodation cost for up to five consecutive nights. Where your package includes Edinburgh nights, we calculate that element from the accommodation portion and show it inside the upfront total rather than at checkout.
City nights priced correctly from the first screen.
Many Edinburgh operators sell through agents in North America, Europe and Asia. A separate trade login shows net rates, availability and commission, lets agents hold seats on departures and sends their clients branded documents, while the booking remains in your system as organiser. Each agent sees only their own clients and bookings.
Agents abroad sell your tours without email chains.
Visitors arriving for a Scotland tour get a short pack in the app a few days before: where to meet the coach in Edinburgh, how to reach it from the airport tram or Waverley, luggage limits on board, layers for Highland weather and a contact number for the duty manager. It is written once per tour and personalised with each guest's departure details.
Fewer missed pickups on the first morning.
Head office sees departures for the week, seats sold against coach capacity, outstanding balances, supplier confirmations and guest messages in one view. Reports separate inbound tour revenue from outbound agency sales for businesses that run both. Alerts highlight departures below minimum numbers early enough to decide whether to run them or combine groups.
One screen for the whole operation.
Who this suits
The city's travel trade ranges from long-standing independent agents in neighbourhoods such as Morningside or Stockbridge to tour companies running daily departures from the Old Town. Their customers differ just as much: Edinburgh families planning a summer abroad, university staff on research trips, and visitors from the United States or Germany booking a week in the Highlands. These four groups gain most from a dedicated app. Each brings different priorities, so the first release looks quite different for each of them, even when the underlying booking platform is shared.
You organise packages for overseas visitors and carry organiser liability for them. The value is in inventory, supplier confirmations, driver tools and clear pre-departure information for guests who have never been to Scotland. We build the operations side first, then the guest app that shows itinerary, meeting point and what to pack for changeable weather. Guests also get a single number to call if a connection fails on arrival day, which matters most for first-time visitors landing late. Guests can also see their driver's name before day one.
Operations before the guest-facing polish.
Your customers like dealing with a person they know. Holiday booking app development Edinburgh agencies benefit from keeps that relationship: the consultant who sold the trip stays visible in the app, messages go to them, and the customer gets documents and payment reminders without waiting for office hours. Repeat customers see their history and favourite destinations, which makes the next booking quicker for both sides. Payment links and balance dates follow the same rules the shop uses at the counter.
The app supports the consultant, not replaces them.
Golf, whisky, ancestry and walking tours each have their own bookable elements beyond hotels and coaches. We model those elements properly, whether that means tee times, distillery slots or guided walking days, so the itinerary a guest sees is built from confirmed bookings rather than promises in a PDF. Supplier notes, such as a distillery that cannot take coaches on certain days, stay attached to the element they affect. Partners such as courses and distilleries can be given a simple confirmation link.
Model the special elements, not just beds and seats.
School, university and club trips involve a group leader, many travellers, staged payments and consent forms. The app lets the organiser track who has paid, collect required details from each traveller and share final documents, while the agency keeps one booking with clear responsibility for each person. Leaders can also message their own group inside the app, so nobody has to share personal phone numbers with forty travellers. Final numbers lock on a date you choose, after which changes go through the office.
Group leaders see progress without chasing.
How we engage
Codeeo is a team of 80+ across Dubai, Riyadh and Karachi, with 200+ projects delivered across the UAE and the US and a 4.7 rating from 23 Google reviews. We do not have an office in Edinburgh or elsewhere in Scotland; the team works with Edinburgh clients remotely, and every discovery session, design review and demo happens on a video call. Operators usually commission a fixed scope first release before the season, followed by a retainer for improvements, or a dedicated team for larger programmes that run over several seasons.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Mobile apps with offline storage for crews, a browser-based admin for head office and APIs to the booking, payment and accounting systems you already use. Choices are explained so your own staff can follow them, and hosting is agreed with you so traveller data stays where your privacy notice says.
01Mobile
02Data and cloud
03Marketing and tracking
It depends on suppliers and the season you want to launch for.
A focused first release covering bookings, payments and guest documents is far quicker than one that also replaces your supplier management and driver tools. We set a release plan after discovery and usually aim to finish before your busy season so crews are not learning a new system in July. If that window is too tight, we split the work so the most useful part launches first. Supplier integrations are usually what sets the pace, because each one has its own test environment and approval steps.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
Get in touchPROVEN RESULTS
Swift
Kotlin
Flutter
React Native
PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker
GA4
Google Tag Manager
Search Console
Meta Pixel
Looker Studio