Services · Mobile app development · Travel agency apps

Apps for London travel agents selling from six airports and St Pancras.

Travel agency app development London businesses need has to cope with a city that sells every kind of trip at once. We build customer apps, consultant tools and admin systems for London agents and operators: tailor-made specialists, community agencies serving families with ties abroad, business travel desks and inbound firms looking after visitors. Proposals, bookings, payments, ATOL records and travel documents are handled in one place, whichever airport or station the trip begins from.

London customers compare quickly and expect a reply within the hour. The app gives them a clear proposal, a secure way to pay and a direct line to the consultant who knows their booking, while your office keeps the regulated paperwork straight and every booking traceable.

Built for
London travel agencies, tailor-made tour operators, community agents, business travel teams and inbound operators.
Typical timeline
Scope and milestones are set in writing after discovery, once the supplier list and compliance steps for each product are clear.
What you own
All code, app store accounts, proposal templates, customer records and booking history, in accounts your company controls.
Rated
4.7 / 5 from 23 Google reviews

200+ companies servedFrom a first store to an ADX listed developer

Modon
Majid Al Futtaim
HP
Belkin
Dulsco Group
OneClickDrive
Hanayen
HMS
Clocksprings
Ghezlan

Core features

Built for how London travellers book and depart.

A London agent might sell a honeymoon from Heathrow, a family trip from Luton, a Eurostar weekend to Paris and a West End theatre break for visitors, all before lunch. Each product brings different rules. Flight-inclusive holidays sit under ATOL, rail and hotel combinations are usually packages without ATOL, and inbound visitors from most visa-exempt countries now need a UK Electronic Travel Authorisation before they arrive.

Customers here also speak many languages and often book for large family groups. The features below reflect that mix. We would never build all of them on day one; discovery tells us which ones bring in revenue soonest for your particular agency. A Mayfair specialist and a busy community agency in east London might share only three or four of these features, arranged in a very different order on the home screen.

Explain your project
  • Airport-aware search

    Customers choose a preferred London airport or let the app compare Heathrow, Gatwick, Stansted, Luton, London City and Southend for the same trip. Results show travel time from home, typical check-in needs and the total price including mandatory charges, so a cheaper fare from a farther airport is easy to judge honestly.

    Travellers pick an airport with full information.

  • Tailor-made proposals with consultant chat

    For high-value trips the consultant sends an illustrated proposal with day-by-day plans, hotel choices and options. The customer comments on each part inside the app, asks questions in a chat tied to that proposal and accepts the final version, which then becomes the booking with every supplier reference attached. Older proposals stay in the customer's account for the next trip.

    Long email threads replaced by one living proposal.

  • Multilingual app for community agents

    Agencies serving London families who travel to South Asia, West Africa, Eastern Europe or the Middle East need screens and messages in more than English. We support languages such as Urdu, Bengali, Polish or Portuguese, including right to left layouts where needed, with translations reviewed by your own staff.

    Customers book in the language they think in.

  • Large family and group bookings

    Visits to relatives often involve many passengers across generations, sometimes paying separately. The app holds one booking with several payers, tracks who has paid their share, collects passport details per traveller and lets the lead booker see the whole group's status without seeing other payers' card details. Name checks against passports reduce costly airline corrections.

    Group trips without spreadsheets of who owes what.

  • Eurostar and rail breaks

    Rail holidays from St Pancras International to Paris, Brussels or Amsterdam combine train tickets with hotels and sometimes onward connections. The app treats them as packages with the right pre-contract information, reminds travellers that Schengen checks happen at St Pancras before boarding and builds in time for them.

    Rail packages sold with the right paperwork.

  • Business traveller profiles and approvals

    For corporate clients in the City, Canary Wharf or King's Cross, the app stores traveller profiles, loyalty numbers and travel policy, routes bookings for manager approval and gives the company a view of where its people are. Duty of care alerts reach both the traveller and their employer. Unused tickets are tracked for reuse.

    Corporate accounts managed beside leisure sales.

  • Inbound guest app with ETA prompts

    Operators welcoming overseas visitors to London can prompt each guest to check whether they need an ETA, with a link to the official GOV.UK route, then confirm arrival details, transfers and tour times. Guests see who is meeting them at the airport and how to reach your duty phone.

    Fewer guests caught out at the border.

  • Theatre and city break packages

    Domestic and overseas visitors book hotel nights in London with show tickets, dinner reservations or attraction entry. Each element is confirmed separately and shown in one timeline, so a delayed train or a cancelled performance triggers an alert to the office with the affected bookings listed. Show dates sit beside hotel nights in the same view.

    City breaks sold as one tidy itinerary.

  • Payment plans around school holidays

    London families often book months ahead for Easter, summer or winter trips and prefer to spread the cost. The app sets a deposit and staged payments that finish before the supplier's balance date, accepts cards with Strong Customer Authentication and sends reminders in the customer's chosen language before each instalment falls due.

    Balances collected on time without awkward calls.

  • Branch and consultant dashboard

    Agencies with branches across Greater London see quotes, bookings, balances and conversion by consultant and location. Managers spot proposals that have gone quiet and reassign enquiries when someone is on leave, while compliance staff check ATOL and package records across every branch. Targets can be set per branch.

    Managers see the whole agency at a glance.

Who it is for

London travel firms that get most from an app.

London's travel trade is not one market. A luxury specialist in Mayfair, a family-run agency in Southall, a business travel team near Liverpool Street and an inbound operator meeting guests at Heathrow serve different people with different expectations. The common thread is volume of choice: customers have many alternatives, so speed, clarity and trust decide who gets the booking. These are the four fits we see most often, though many London agencies combine two of them under one roof. Each needs a different first release.

01

Tailor-made and luxury specialists

Your customers spend serious money and expect a consultant who knows them. The app supports that relationship with rich proposals, private chat, document storage and a concierge feel, without the consultant losing control of supplier bookings. Holiday booking app development London specialists ask for usually puts the proposal experience first, because that is where the sale is won or lost. Saved wish lists, past trips and anniversary reminders give the consultant reasons to get in touch at the right time, within the consent the customer has given.

The proposal is the product.

02

Community agencies with family travel at their core

You sell many flights and packages to customers visiting family abroad, often in peak periods around school holidays and religious festivals. A multilingual app with group payments, document reminders and simple balance payment saves counter time and phone calls. We design it with your staff so wording matches how your customers actually speak. Staff can also see each family's earlier trips, so returning customers are not asked for the same details every year. Peak periods around festivals are planned for in advance so the app stays quick.

Language and group payments come first.

03

Business travel teams and agencies

Corporate clients want policy control, approval routing and reporting, while their travellers want a quick way to book and change trips. We build both sides on one platform with company accounts, cost centres and traveller profiles. Leisure sales can run on the same system if your agency does both. Travellers can change a booking within policy from their phone, and anything outside policy goes to an approver automatically. Reports show spend by department, supplier and route, ready for the client's finance team each month.

Policy rules first, then the traveller app.

04

Inbound operators hosting visitors in London

Your guests arrive from overseas and need transfers, hotel details, tour times and help when something goes wrong. A guest app with arrival prompts, guide contacts and live updates reduces missed connections. Our travel app developers London clients brief also add a trade portal for the overseas agents who send you business. Guides and transfer drivers can share live updates through a simple staff screen, so the office knows when a group has been collected. Messages to guests can go out in their own language.

Arrival day is where the app proves its worth.

Six stages to launch a London travel app.

  1. 01Discovery over videoCalls with owners, senior consultants and finance cover your product mix, supplier contracts, busiest periods and the enquiries that currently slip through. Everything is recorded and summarised in writing. Finance joins one session on payments.
  2. 02Product and rules mapEach product line is matched to its rules: ATOL for flight-inclusive trips, package regulations for rail and hotel breaks, corporate policy for business clients and consent for marketing. Each rule has an owner.
  3. 03Language and content planLanguages, tone and translated content are agreed early, with your staff reviewing wording so the app reads naturally to the communities you serve. Currency and date formats follow each language too.
  4. 04Integration buildSupplier connections, payment provider, back office and any corporate booking tools are connected and tested one by one against their test environments. Slow suppliers get timeouts and fallbacks. Each one is signed off separately.
  5. 05Pilot with one branchOne branch or team uses the app with real customers for an agreed period. Feedback from that pilot shapes the final changes before a wider London release. Customer questions from the pilot are logged.
  6. 06Rollout and improvementRemaining branches join in stages, with training by video. Sales and support data then guide each later release. Training notes are written for new starters as well. Each branch gets a named contact for questions.

Technology

What we build this with.

Native or cross-platform mobile apps, a web admin for branches and head office, and APIs to GDS, NDC, bedbank, rail and payment providers. We document each decision so your team understands the platform it owns, and hosting is agreed so customer data stays where your privacy notice says it does.

01Mobile

  • Swift
  • Kotlin
  • Flutter
  • React Native

02Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

03Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

What London agents ask us first.

A customer app, a consultant tool and a shared admin.

Customers get search, proposals, payments and documents. Consultants get a tool for quotes, chat and bookings that works across branches. Head office gets reporting, compliance checks and content control. All three read the same booking data, so a change made at one branch shows instantly in the customer's app and on the manager's dashboard. Permissions decide who can discount, refund or override a supplier price, and every such action is logged.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews