Services · Mobile app development · Travel agency apps
Travel agency app development Manchester firms ask us for is built around one fact: most of their customers fly from Manchester Airport, and many of them book as families or groups. We create customer apps, staff tools and back office systems for agents across Greater Manchester, Umrah package specialists, coach holiday operators and group travel organisers. Deposits, contributions, ATOL certificates, supplier bookings and airport extras sit in a single system your branches share.
Northern customers value a good deal and a straight answer. The app shows the full price from the start, keeps every document in one place and lets people pay in stages, while your staff stay the people customers trust. Nothing is hidden at checkout.
200+ companies servedFrom a first store to an ADX listed developer
Features on offer
Agencies here serve a wide catchment. Customers come from the ten Greater Manchester boroughs and from Lancashire, Cheshire and West Yorkshire, and most start their trip at the same airport. Product mixes vary sharply between businesses: one agent in Stockport sells mainly family sun holidays, while a specialist in Longsight or Cheetham Hill spends much of the year on Umrah packages, and a coach operator in Bolton fills seats on UK tours.
The capabilities below are not a fixed bundle. We pick the ones that match your products, decide the order of release with you, and leave out anything that would add cost without bringing bookings. All of them respect the UK-wide rules on ATOL, package travel, total pricing and customer data.
Specialists create packages with flights, hotels in Makkah and Madinah, ground transport and optional ziyarat visits, priced by room sharing and hotel distance from the mosques. Flight-inclusive Umrah packages need ATOL protection, so the app attaches the certificate and records the protecting ATOL holder on every booking.
Pilgrims see exactly what is included and protected.
Each traveller sees the documents they must provide, such as passport scans and photographs, the deadline for each and whether the office has accepted it. Visa steps follow the current requirements of the Saudi authorities, which the specialist updates in the admin whenever those requirements change.
Missing documents spotted weeks before departure.
School holiday dates differ between local authorities, so the app lets a family pick their borough or school and highlights departures that fit their break. Prices shown include every mandatory charge, and children's ages are captured once and reused for each booking. Grandparents travelling with the family are included easily.
Families see trips that fit their real holiday.
Parking, lounges, airport hotels and fast track are offered at the right moment, with clear directions for customers arriving by car, train or Metrolink. Extras booked through your suppliers attach to the main booking so the confirmation, voucher and receipt arrive together. Terminal details come from your supplier data.
More revenue per booking without extra admin.
Stag and hen parties, student ski trips and club tours have one organiser and many contributors. The organiser invites the group, each person pays their own share by a set date, and the app shows who has paid without exposing anyone's payment details. Unpaid places can be released or reassigned under rules you set.
Organisers stop chasing friends for money.
Supporters following teams into European competition want flights, hotels and transfers built around a fixture date that can move. The app handles date changes and rebooking rules. Match tickets are only included where the club has authorised that element, because unauthorised resale of football tickets is an offence in the UK.
Fixture changes handled without manual rebooking chaos.
Coach operators publish UK and European tours with pickup points across Greater Manchester and beyond. Customers choose the nearest stop, see the pickup time and receive reminders the day before. Drivers get a manifest grouped by stop, with seat numbers and any assistance needs noted.
Every passenger at the right stop at the right time.
British travellers entering the Schengen area now register their fingerprints and a facial image under the EU Entry/Exit System on their first crossing. The app adds plain guidance to each European booking, including passport validity reminders, so customers arrive at the border prepared. Children under 12 give a facial image only.
Fewer surprises at European passport control.
Agencies with shops in several towns share one booking system, with sales, balances and supplier payments visible by branch and by consultant. Compliance checks run across the network, and head office can update terms, content and promotions for every shop at once. Commission to staff is calculated automatically.
Branches work as one business.
Questions from customers arrive inside the app with the booking already attached, so whoever picks them up in any branch can answer without asking for a reference. Replies, attachments and promises made to the customer stay on the record, which helps when a different consultant takes over or a complaint needs reviewing months later.
No more hunting through texts and voicemails.
Is this for you
Greater Manchester has a strong tradition of independent travel agents, coach companies and community specialists, many family owned and serving repeat customers for years. What these businesses want from an app is rarely glamour. They want fewer phone calls about documents, balances collected without chasing, and a way to compete with large online brands while keeping the personal service that brought customers through the door. The four businesses below are the ones we see most often in the city region, each with its own priorities.
You sell package holidays, cruises and city breaks to customers who know your shop. An app gives those customers somewhere to check bookings, pay balances and find documents at any hour, which frees your staff for selling. We connect it to your existing back office so consultants do not learn a new booking process. Holiday booking app development Manchester agents need often starts with exactly this: balances, documents and messages. Repeat customers see their previous holidays straight away, which makes the next booking quicker.
Begin with the calls you want to stop taking.
Your customers book once a year or once in a lifetime and need reassurance at every step. The app gives them a clear package description, protection details, a document checklist and group departure information, in English and other languages your families speak. Your staff manage groups by departure date, with rooming and transport arranged in the same admin screen. Group leaders can share announcements with their group, and pilgrims receive reminders about meeting points at the airport and in Saudi Arabia.
Trust and clarity matter more than features.
Your customers often prefer the phone, but their children and grandchildren book online for them. The app suits both: easy to read text, large buttons and the option to book on someone else's behalf. Operators get manifests, pickup planning and seat allocation built in, and a simple way to tell passengers about a delayed departure. Passengers can also see the hotels on each tour, the luggage allowance and the stops the coach makes on the way. Repeat customers are recognised so their seat preferences carry over.
Group trips succeed or fail on payment collection and communication. We build tools for organisers to invite members, track contributions and share updates, and tools for your office to manage rooming, transfers and changes for the whole party. Student societies at the city's universities and supporters' groups both fit this model well. Organisers can see a live list of names for rooming, and late joiners pay a clear balance. Changes after a cut-off date go through the office so suppliers receive one accurate list.
One organiser, many travellers, one booking.
Ways to work together
Codeeo has 80+ people across Dubai, Riyadh and Karachi, has delivered 200+ projects across the UAE and the US and is rated 4.7 from 23 Google reviews. There is no Codeeo office in Manchester; our team works remotely with Manchester clients, and discovery, design reviews and demos all happen on video calls. Most agencies begin with a fixed scope first release, then move to a monthly retainer, while bigger networks may prefer a dedicated team. Each option comes with written scope and ownership terms.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Mobile apps for iOS and Android, a web admin for branches, and integrations with your tour operators, flight sources, payment provider and back office, chosen so your team can run the platform confidently after launch. Hosting and backups are agreed with you.
01Mobile
02Data and cloud
03Marketing and tracking
With the tasks that fill your phone lines today.
For most local agents that means balance payments, document access and booking changes. A first release covering those, connected to your back office, lets customers help themselves and gives staff time back for selling. Search and online booking can follow once you see how customers use the app, and we plan the data structure so later features fit without a rebuild. The aim is a first version your staff actually like using.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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