Services · Ecommerce development · Travel agency booking sites
Travel agency booking website development Edinburgh operators ask us for usually has two sides. One side sells seats on day tours and multi-night Scottish trips to visitors who land at Edinburgh Airport or arrive at Waverley. The other sells holidays abroad to people who live in the city and the Lothians. We build the booking site that shows live departures, takes deposits and full payments, handles cancellations and refunds under clear rules, and gives your office one schedule for guides, drivers and vehicles.
This page is about the booking and payment platform on your website, the travel agency online booking system development Edinburgh firms need behind the scenes. It covers availability, checkout, the visitor levy where your packages include a bed in the city, and the paperwork that has to follow every sale. We work with Edinburgh clients remotely, with discovery and reviews held by video call.
200+ companies servedFrom a first store to an ADX listed developer
What the booking site handles
Edinburgh trade is shaped by its calendar. The festivals fill August, Hogmanay fills the turn of the year, and cruise calls at Leith and the Forth bring short bursts of guests who have a single day ashore. A booking site here has to cope with demand that changes by the week, with prices that move with it, and with guests who book from abroad in their own currency and on their own phones. It also has to work for the outbound side of the business, where a family in Morningside or Musselburgh pays a deposit in January for a summer flight from Edinburgh Airport. The features below are the ones we most often build for agencies and operators in the city. Each is planned around how your office actually works, so the website and the people answering the phone see the same bookings, the same seat counts and the same balances.
Every tour date shows its real seat count, drawn from the same record your office uses. Minibus and coach capacity, guide limits and minimum numbers are set per departure, so a Loch Ness day trip cannot be oversold and a small whisky tour can be held until it reaches the numbers it needs to run.
Guests only buy seats that exist.
Seasonal rate tables let you price August weekends, the days around Hogmanay and quiet winter midweeks differently without editing each tour by hand. Changes take effect from a date you choose and never alter bookings already paid.
Peak dates earn peak rates, and nobody is repriced after paying.
Where a package includes a night in an Edinburgh hotel, guest house or short let, the site shows the visitor levy inside the total price, applied to the nights it covers. Day tours without a bed are left untouched, and the levy amount is kept as a separate line in your records for the accommodation provider.
Packages with a city stay show one honest total.
Shore excursion products carry the ship name and call date, with a return time that is checked before the booking is accepted. Pickups are tied to the port or tender point you use, and the tour cannot be sold if the timings do not leave a safe margin before all aboard.
Day visitors book tours that get them back to the ship.
Visitors from the US, Europe and further afield can see indicative prices in their own currency and pay by card, Apple Pay or Google Pay, with Strong Customer Authentication handled by your payment provider. Settlement stays in sterling to your own account.
Overseas guests pay without a second thought about conversion.
Lothians customers booking a summer holiday can pay a deposit online, then clear the balance by a due date in one payment or several. Reminders go out before each due date, and the ATOL certificate is issued from the same record when a flight is part of the package.
Balances are collected on time without chasing by phone.
Each departure is assigned a guide, a driver and a vehicle from your roster, with clashes flagged before they reach the day. Drivers see their pickup list and passenger notes, and the office sees which tours still need staff for the week ahead.
No tour is sold that you cannot staff.
When snow closes a Highland road or a CalMac sailing to the islands is cancelled, the office cancels or moves a departure once and every guest is told with their options: a new date, a credit or a refund, under the terms they accepted when they booked.
One action reaches every affected guest with clear choices.
Hotels, concierge desks and overseas agents get their own login with agreed net rates, booking on account or by card. Commission and invoices are tracked per partner, so concierge sales on the Royal Mile and agency sales from Toronto sit in one report.
Partner sales stop arriving by email.
Today's departures, unpaid balances, refunds due and seats remaining for the next fortnight sit on one screen. Exports go to your accounts package, and every refund or price change carries the name of the person who made it.
The office runs from one view, not five spreadsheets.
Who this is for
Travel businesses in Edinburgh are rarely one thing. A firm that runs coach tours to the Highlands may also sell golf breaks, and a high street agent in Corstorphine may run a small inbound side for overseas relatives of its customers. The four groups below are where most of our Edinburgh conversations start, and the travel agency booking website design Edinburgh businesses in each group need is different because the payments, the timing and the paperwork are different.
You sell many short products at a set price, often the same day. The priority is a fast, mobile checkout that works on a phone outside St Giles', live seat counts per departure, and a rota that matches guides to tours. Refunds for weather or low numbers need to be quick and automatic. Partner sales through hotels and hostels are common, so trade logins with commission tracking usually belong in the first release.
Speed on a phone matters more than anything else here.
Your guests pay months ahead, often in instalments, and their trip includes accommodation across Scotland, ferry legs and a driver guide. The site needs deposit schedules, rooming information, the visitor levy where the first or last night is in Edinburgh, and clear cancellation terms written under Scots law. Overseas agents are a large share of your sales, so a trade portal usually matters.
You sell holidays abroad to local families, couples and retirees, many flying from Edinburgh Airport. The booking site lets customers request a quote, accept it online, pay a deposit and see the balance schedule. ATOL certificates, Package Travel Regulations information and the total price have to be right at every step, because these customers often call to check what they have read online.
Your products depend on supplier allocations: tee times, distillery visits, private dining. The booking site holds those allocations, releases them back on agreed dates, and sells packages only when every component is available. High value bookings often need a manual review step before payment is taken, which we build into the checkout rather than bolting on later.
How we work together
Most operators begin with a scoped first release that replaces the weakest part of their current setup, often checkout or the departure calendar, and then add trade portals and reporting on a monthly plan. Larger inbound operators sometimes take a dedicated team for a longer programme across booking, supplier and guide tools. All three are run remotely from our teams in Dubai, Riyadh and Karachi, with planning and reviews by video call. Codeeo has delivered 200+ projects across the UAE and the US, has a team of 80+ and is rated 4.7 from 23 Google reviews.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Where your products are simple we configure an established booking engine on your domain. Where your packages, allocations or trade rules are unusual, we build on a modern framework. Travel agency online payment integration Edinburgh operators rely on runs through a provider account in your company's name, and hosting is chosen with your data policy in mind.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
It depends on how many products, suppliers and payment rules you bring.
A day tour company with fixed departures and card payments needs far less than an inbound operator selling multi-night trips with instalments and trade rates. We agree the timing after discovery and write it into the scope. For Edinburgh businesses we plan the launch around your season, aiming to go live before the spring build up so the site has been tested on real sales before August, rather than switching systems during the festivals.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
Get in touchPROVEN RESULTS
React
Next.js
TypeScript
Node.js
Laravel
WordPress
Shopify Plus
WooCommerce
BigCommerce
PostgreSQL
MySQL
MongoDB
AWS
Azure
Docker
GA4
Google Tag Manager
Search Console
Meta Pixel
Looker Studio