Services · Ecommerce development · Cleaning services booking sites
Codeeo provides cleaning services booking website development in the USA for multi-location maid brands, franchise systems and regional commercial cleaners. Customers enter an address and are routed to the right location, see that location's prices and open slots, and pay through one secure checkout. Head office keeps one brand, one codebase and one set of reports, while each market can follow its own state rules on tax, privacy and recurring billing.
Growth across states turns small website shortcuts into real problems: tax charged where it should not be, renewal terms that breach one state's law, privacy requests nobody answers. A booking platform built for many markets keeps those rules in configuration, not in someone's memory.
200+ companies across the US and the UAEFrom a first store to a listed developer
Platform features
A single-location cleaning company can run on one price list, one calendar and one processor. A brand operating in ten or fifty markets cannot. Prices differ between a dense coastal city and a smaller Midwestern metro, sales tax on cleaning is charged in some states and not in others, and consumer laws on renewals and privacy keep changing state by state. Franchise systems add another layer: each franchisee may own its customers and its merchant account while the brand owns the website. The capabilities below are the ones we build into national cleaning platforms. We plan them together so new markets can be switched on through settings rather than a fresh development project each time. The booking site is meant for adults arranging services for their homes or businesses, so we also keep it from collecting data from children, which keeps COPPA out of scope.
The customer enters a ZIP code or address and the site assigns the booking to the location or franchisee that owns that territory. Overlapping or unassigned areas go to a waitlist or a default location you choose. Territory maps are edited in the admin as the network grows.
Every booking lands with the right operator from the first click.
Base prices, add-ons, minimums and recurring plan rates can be set by market or by franchisee, within limits head office defines. The brand keeps a consistent menu while each location prices for its own labor costs and competition.
One menu across the brand, local prices where they belong.
Every location runs its own crew capacity, hours and blackout dates. Customers only see slots their local team can deliver. Head office can see fill rates across the network to spot markets that need more staff or more marketing.
Availability that is local, reporting that is national.
Where franchisees hold their own merchant accounts, payments go straight to the right one, and royalties or brand fees can be calculated from booking data. Platforms such as Stripe Connect support this model. Card data stays in hosted fields, keeping each party's PCI DSS scope small.
Franchisees get paid directly, and the brand sees every transaction.
Some states tax cleaning services and most do not, and local rates vary by address. A tax service calculates the right amount for each job's location. Since the Wayfair decision, remote sales of taxable goods such as cleaning products can also create obligations in states where you have no location.
Tax applied by the rules of each job's state, not a single setting.
Federal law under ROSCA requires clear disclosure, express consent and a simple way to stop recurring charges online. Several states, California among them, add their own rules on reminders and online cancellation. We build to the strictest rules you are subject to, so one flow works everywhere.
Recurring revenue that does not depend on which state the customer lives in.
Website accessibility claims under the ADA are filed against businesses of every size across the country. We design and test the booking flow against WCAG 2.1 AA: keyboard use, screen reader labels, color contrast and clear error messages on every step from address to payment.
Customers using assistive technology can book without help.
California, Texas, Virginia, Colorado and a growing list of other states give residents rights over their data. The platform includes request forms, support for the Global Privacy Control signal where required, and a log of every request. Your counsel confirms which laws apply to your business.
One process for privacy requests, wherever the customer lives.
Bookings, revenue, cancellations, refunds and recurring plan retention, filtered by location, region or the whole network. Franchisees see their own numbers only. Reports export to your BI tool or accounting system.
Head office sees the business by market without asking for spreadsheets.
Booking confirmations and reminders by text are expected by customers, but marketing texts need prior express written consent under the TCPA, and some states add their own telemarketing rules. The platform captures consent separately for service and marketing messages, stores when and how it was given, and processes opt-outs across every location at once.
Messaging that scales across markets without consent gaps.
Who this is for
A national booking platform is worth the investment once your locations, franchisees or states start to multiply. Below that point, a single-market booking site is usually the better choice. These are the four situations where we see the platform approach pay off, and what each one changes in the build.
The franchisor owns the brand website and the customer experience, while franchisees run crews and own their local customers. The platform must route bookings by territory, pay franchisees directly, respect the data rights set out in your franchise agreement and give the franchisor visibility across the system. We work from your franchise model, so the platform reflects who owns what. Franchisee onboarding is part of the build: a new owner gets territory, pricing, calendar and payout account set up through a guided flow.
Data ownership terms in the franchise agreement shape the architecture.
You run all locations yourself and want to open new cities quickly. The priority is a launch kit: a new location's pricing, calendar, landing pages and staff accounts set up through the admin in days, not rebuilt each time. Shared reporting shows which markets are ready for a second location. Location managers get access to their own setup screens, so opening a market is mostly their work, guided by a checklist.
Your contracts are with property managers, retailers or office portfolios spread across several states. Online booking covers extras and one-off jobs, plus client logins for invoices and ACH payment. Sales tax becomes the hard part, because states like Texas tax commercial janitorial work while many others do not. Client portals also let a property manager book work for every site they run from one account, whichever state the building is in.
Tax settings are reviewed with your accountant for each state you enter.
Buying local cleaning firms brings several websites, booking tools and customer lists. We bring them onto one platform, keep each local brand where that helps retention, migrate customers and recurring plans, and redirect old domains so search traffic follows the move. Old local sites often rank well in their towns, so preserving those URLs through redirects matters as much as moving the data.
Card token transfers depend on each old processor and are confirmed early.
How we work together
Codeeo has delivered 200+ projects across the UAE and the US with a team of 80+ across Dubai, Riyadh and Karachi. We work with US clients remotely, with discovery, reviews and demos by video call. Multi-market platforms usually start with a fixed scope for the pilot, then move to a dedicated team or retainer for rollout waves and new features, since the work continues as the network grows. Each phase has a written scope, a staging environment you can test yourself and regular demos for head office and selected franchisees or location managers.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
The stack is chosen for multi-tenant scale: a fast front end, a booking engine with territory and role logic, a payment platform that supports split payouts where needed, and a tax service with current rates for every state you operate in.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Territory routing, local pricing and calendars, national payments and reporting.
The core is one customer flow that routes each booking to the right location, applies that location's prices and availability, and takes payment securely. Around it sit the pieces that make many markets workable: per-state tax, renewal and privacy rules, franchisee payouts where relevant, and reporting for head office. We plan these together during discovery so the first market already runs on the full structure. A pilot location shows how the structure performs with real customers before more markets join.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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