Services · Ecommerce development · Clinic booking sites
Codeeo delivers clinic booking website development New York practices rely on when every chair, room and provider hour is already spoken for. Patients book from the subway or a lunch break, pay a deposit or copay, join a virtual line for walk-in care and move their own appointments, while your front desk deals with the people in the room. We build for practices in Manhattan, Brooklyn, Queens, the Bronx and Staten Island, and we design the payment side around New York's card surcharge disclosure law, its automatic renewal rules and the SHIELD Act as well as HIPAA.
The site is the booking and payment layer only. Medical decisions remain with your licensed clinicians and your records system. Our team works with New York clients remotely, holding discovery, design reviews and launch checks by video call.
200+ companies across the US and the UAEFrom a first store to a listed developer
What the site handles
New York patients have choices on every block, and they use them. If your site makes them call, they book with the practice two stops away. If a meeting runs late, they cancel at the last minute and expect to rebook in a few taps. A booking website for this city has to be quick for patients and strict about the money, because an unfilled slot in a Manhattan practice is expensive.
Clinic online booking system development New York practices commission from us covers both sides. Patients get fast search, real availability, short checkout and self-service changes. Your practice gets deposits, saved cards with consent, waitlists that refill cancellations, and payment pages that meet New York's disclosure rules. State law affects how a card surcharge is shown, how memberships renew and how patient data is protected, so those rules are built into the checkout rather than added afterwards. Each feature below can be turned on per location and visit type, so a single Brooklyn practice and a citywide group use the same platform at different sizes.
Urgent care and walk-in patients join the line online, see their estimated position and get a text when it is time to head over. Staff can pause the line at capacity, move patients between nearby locations and mark no-shows, so the waiting room holds only people who are about to be seen.
Shorter waiting rooms and fewer walkouts.
Midtown and Downtown professionals want slots before nine, at lunch or after six. The site can show these as a separate filter, protect them for returning patients, and suggest the nearest location to a patient's office or home stop when their usual site is full.
Your busiest hours fill with the patients who need them.
Since February 2024, New York General Business Law section 518 has required sellers that surcharge credit cards to show the total card price, including the surcharge, and never charge more than that posted price. If your practice surcharges, every price on the booking site displays the card total, or both card and cash prices side by side.
Prices that match what the patient is charged, as state law expects.
High value slots can require a deposit or a saved card with consent to a late cancellation fee. When someone cancels, the waitlist gets an instant text offer, and the first patient to accept takes the slot and pays the deposit in the same step.
Late cancellations stop costing you the hour.
Insured patients photograph their card and enter plan details before the visit, and the data passes to your eligibility check where your practice management system supports it. Self-pay and uninsured patients get a good faith estimate of expected charges, as the No Surprises Act requires, attached to the booking with a record of when it was sent.
Patients arrive with coverage sorted or the price already known.
Concierge memberships, aesthetic series and wellness plans renew automatically. New York's automatic renewal law requires clear terms before purchase, an acknowledgment afterwards and an online way to cancel when the plan was bought online. Member accounts show the next renewal date and a cancel button.
Recurring income with terms patients can see and act on.
Spanish, Chinese, Russian, Bengali, Haitian Creole and Korean are among the languages patients across the five boroughs may prefer. The site supports whichever your patients use, with policies and reminders translated, and clinical wording supplied or approved by your team.
Patients in Flushing, Washington Heights or Brighton Beach book without a phone call.
The SHIELD Act requires reasonable administrative, technical and physical safeguards for New York residents' private information, and treats a HIPAA compliant practice as meeting that safeguard duty. The booking site supports both with encryption, access controls, logging, vendor agreements and a breach response plan you can rely on.
One set of safeguards that satisfies both rule sets.
Groups with sites in several boroughs can route patients by service, provider, language or soonest slot. Each location keeps its own hours, fee schedules and policies, while patients see one booking site and one account.
Capacity in Queens helps a full day in Manhattan.
Staff see arrivals, outstanding balances, failed payments and patients waiting for callbacks in one queue. Billing can send payment links for balances after insurance processes a claim, issue refunds and export reconciled payouts by location.
Payments and bookings managed from one screen.
Who this is for
Large hospital networks in New York run their own patient platforms, and we do not compete with them. We build for independent and growing practices that need their own booking and payment, often with a meaningful share of self-pay, membership or deposit-backed visits. Clinic booking website design New York patients respond to is fast on a phone, honest about price, and lets them fix their own mistakes. These four situations come up most, and each one needs a different first release.
Specialists on the Upper East Side and concierge practices in Midtown book long, high value visits and sell annual memberships. They need deposits, saved cards, renewal terms that follow New York law and a booking experience that matches the service. Patients often book for themselves and a partner, so linked accounts and shared payment methods help. Concierge members can also see what their membership includes, book member-only slots and pay for anything outside the plan in the same checkout.
Memberships and deposits with renewal rules handled.
Urgent care operators across the boroughs live on throughput. A virtual line, real wait information, insurance capture before arrival and copay collection online keep the front desk moving and stop patients walking out after seeing a crowded room. Operators with several sites can send patients to whichever nearby location has the shortest line, which spreads demand across the network on busy evenings and weekends.
Virtual line and copays before arrival.
A practice that started in Park Slope or Astoria and now runs four sites needs one booking engine with routing, consistent policies and location level reporting. Opening a new site in another borough should be a settings change, with the new location appearing in search the day it opens. Reports compare locations on bookings, no-shows and refunds, so leadership can see which neighborhoods are growing and where extra provider hours would fill fastest.
One engine, many boroughs, separate policies.
Mostly self-pay clinics in SoHo, Williamsburg or Long Island City sell treatments and packages much as a retailer sells products. They need clear total prices, any card surcharge disclosed correctly, package balances visible in the patient account and refunds that follow written policy. Many of these clinics are not HIPAA covered entities, so we review with your counsel which privacy rules apply and keep advertising tags off booking and checkout pages either way.
Retail style checkout with clinic grade privacy.
How we work together
Codeeo has delivered 200+ projects across the UAE and the US with a team of 80+ across Dubai, Riyadh and Karachi, and is rated 4.7 from 23 Google reviews. New York practices usually begin with a fixed scope build for booking, payment and the console, then move to a monthly retainer for new locations, policy changes and improvements. Groups with a longer roadmap sometimes take a dedicated team. Work runs remotely by video call, with written decisions in shared documents, so practice owners, managers and billing staff all see the same plan and sign off each stage.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
We match technology to your scheduling system and processor: a fast front end that loads well on mobile networks, server code in a HIPAA eligible cloud account you own, and processor hosted card fields that keep card numbers off your systems.
01Web
02Commerce
03Data and cloud
04Marketing and tracking
Integrations, payment rules and the number of locations.
The biggest factors are your scheduling system's API, whether you run walk-in lines as well as appointments, how many payment paths you need, such as deposits, copays, memberships and surcharges, and how many locations launch together. Language count and employer or partner billing add work too. We price after discovery, once these are fixed in writing. A single site with appointments only is a much smaller project than a multi-borough group with walk-in lines, memberships and surcharges, and the plan reflects that.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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