Services · Website development · Community management websites

Websites for New York managing agents, co-op boards and condo owners.

Community management website development New York, for managing agents, cooperative corporations, condominium boards of managers and the owners of rental buildings who manage their own portfolios. We build the agency website that a co-op board in Riverdale or Park Slope studies before replacing its agent, and the building pages where shareholders and unit owners find house rules, purchase application instructions and project updates. The work follows how New York buildings are actually governed: co-ops as corporations with proprietary leases, condos under the state Condominium Act, and city building rules on top.

New York boards ask sharp questions and expect fast, precise answers. We work with New York clients remotely by video call from our teams in Dubai, Riyadh and Karachi, and every scope decision is written down and shared.

Built for
Managing agents, co-op and condo boards, and residential owners running buildings across Manhattan, Brooklyn, Queens, the Bronx and Staten Island.
Typical timeline
We confirm the building list, application packages and integrations in discovery, then set a launch date once your principals approve the written plan.
What you own
Your domain, hosting, CMS, code, analytics and every application enquiry and form submission, held in accounts your agency controls.
Rated
4.7 / 5 from 23 Google reviews

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Ghezlan

What the website does

Built for co-ops, condos and the agents who keep them running.

A New York managing agent can look after a prewar co-op on West End Avenue, a garden complex in Jackson Heights, a new condominium tower in Long Island City and a handful of walk ups in Bushwick, all in the same week. Each building has a board or owner with its own priorities, a super with their own routines, and residents who want different information. Brokers and buyers need purchase and refinance instructions. Contractors need alteration rules and insurance requirements. Shareholders want to know when the courtyard work will end. Community management website design New York boards respect is clear, quick and discreet: it shows competence without publishing anything a board would rather keep private. We usually organize the site into an agency section for prospective boards, a building section for residents, and a transactions section for brokers, attorneys and lenders. These are the capabilities most New York agencies need first.

Explain your project
  • Agency pages for prospective boards

    Pages that explain your account management model, how many buildings each account executive handles, how monthly reports are structured, how you bid capital projects and how a takeover from the outgoing agent runs. A short form asks for borough, unit count, building type and current agent.

    Boards see how you work before the first interview.

  • Purchase and refinance instructions

    Per building instructions for brokers and buyers: what the application package contains, which forms apply to co-op purchases versus condo right of first refusal waivers, how to submit, and how status questions are handled. The actual package is collected through your application platform, never by email.

    Fewer incomplete packages and fewer chasing calls from brokers.

  • Alteration and contractor rules

    A page per building covering alteration agreement steps, permitted work hours, insurance certificate requirements, elevator protection and freight bookings. Contractors download the right documents and submit questions through a form routed to the building's account team.

    Renovations start with paperwork in order.

  • Facade and building projects updates

    Buildings taller than six stories go through facade inspections on a five year cycle under the city's facade inspection program, often bringing sidewalk sheds and scaffolding. A dated project page per building explains what is happening, who is doing it and the expected phases.

    Shareholders stop asking the doorman when the shed comes down.

  • Emissions and energy planning pages

    Local Law 97 sets emissions limits for many larger buildings. For boards that choose to share their plans, a page summarizes boiler upgrades, electrification studies and how the work is funded, written with the board and its engineer.

    Owners understand why capital projects are scheduled.

  • House rules and building essentials

    Move in and move out procedures, package room rules, laundry hours, bicycle storage, pet policy and garbage and recycling days, kept in one editable page per building so supers and staff point residents to the same answers.

    Staff spend less time repeating the rules.

  • Multilingual resident summaries

    Many New York buildings house residents who read Spanish, Chinese, Russian, Bengali or Korean first. We add human checked summaries of essentials such as repair reporting, heat season contacts and safety notices in the languages each building needs.

    Safety information reaches every apartment.

  • Repair and complaint intake

    A resident form that captures building, apartment, issue type and photos, then sends it to your work order or helpdesk system with the right account executive copied. Emergencies show the phone number first, not a form.

    Problems are logged with an owner and a timestamp.

  • Annual meeting and election notices

    Co-op shareholder meetings and condo owner meetings follow each building's bylaws. A notice area per building posts meeting dates, the board's approved agenda, candidate statements where the board allows, and links to any virtual meeting platform, with every entry dated and archived.

    Owners see meeting history in one place.

  • Secure board document area

    Board members sign in to see financial statements, bids, insurance renewals and draft budgets for their building only, with access removed automatically when someone leaves the board.

    Confidential material stays with the board.

Who this is for

Four New York situations we build for.

Agencies in New York usually rebuild for a specific reason: they want larger cooperative accounts, they have absorbed another agent's portfolio, they are tired of brokers phoning for application instructions, or residents keep complaining that the old site says nothing. Custom community management website development New York agencies pay for should start with that reason and solve it properly. These four situations come up most often across the five boroughs.

01

Agents pitching to prestige co-op boards

Boards of established cooperatives on the Upper East Side, the Upper West Side or Brooklyn Heights expect discretion. We design restrained pages that explain your financial reporting, your approach to capital planning and how account executives are supported, with no building names or photos published unless the board agrees. The aim is to make the interview a confirmation rather than an introduction.

Discretion is part of the pitch.

02

Agencies with outer borough portfolios

If most of your buildings are garden complexes, mid rise co-ops and small condos in Queens, the Bronx and Staten Island, owners need practical pages more than polished ones. We create repeatable building templates with essentials, contacts and project updates, so adding a new account is quick and every building page looks consistent. Supers can suggest updates through a simple form that an account executive approves.

03

Condo developers transitioning to owner boards

New condominiums in Long Island City, Downtown Brooklyn or Hudson Yards often start with sponsor controlled boards. We plan a site that handles sponsor sales information and resident essentials during transition, then passes to the owner elected board with clean handover of every account.

Plan for the transition before the first closing.

04

Agencies merging after an acquisition

When one New York agent buys another, building pages, broker instructions and resident links live on two domains. We inventory both, merge content under one brand, keep the URLs brokers have bookmarked working through redirects, and retire the old site without leaving dead application links.

Brokers never hit a dead page.

From discovery to a website your buildings use every day.

  1. 01Building and audience inventoryEvery building, its type, board structure and resident languages, plus the brokers, attorneys and contractors who use the site, mapped before any page is designed.
  2. 02Content and privacy rulesWe agree what each board allows to be public, what stays behind login and what never goes online, then plan pages around those limits.
  3. 03Design and templatesAgency, building and transaction templates designed for phones first and tested with older residents and busy brokers alike.
  4. 04Build and integrationsThe site is built on your chosen CMS and connected to your application platform, work order system and CRM, with roles for account executives and board members.
  5. 05Migration and redirectsExisting building pages and documents are moved with their dates, and every old URL gets a permanent redirect to protect bookmarks and search rankings.
  6. 06Launch and handoverWe launch, monitor forms and search, train your staff by video call and transfer every account and credential to your agency.

Technology

What we build this with.

Agency sites with many building pages work well on WordPress with structured content types or a headless CMS behind Next.js. We choose based on your editors, your integrations and your hosting preferences, and we keep the plugin count low.

01Web

  • React
  • Next.js
  • TypeScript
  • Node.js
  • Laravel
  • WordPress

02Commerce

  • Shopify Plus
  • WooCommerce
  • BigCommerce
  • Headless storefronts

03Data and cloud

  • PostgreSQL
  • MySQL
  • MongoDB
  • AWS
  • Azure
  • Docker

04Marketing and tracking

  • GA4
  • Google Tag Manager
  • Search Console
  • Meta Pixel
  • Looker Studio

Questions New York agencies and boards ask

Yes, with board level control over what each building page shows.

Co-op boards are protective about privacy, so we never publish building names, photos or staff details without approval. Each board can choose a public page with essentials only, a private page behind login, or both. We prepare a short page plan per building that the board signs off before anything goes live, and we keep a record of those approvals for your account team. Boards that later change their minds can switch a building page from public to private in minutes, without a developer and without breaking any links residents already use.

Tell us what the business needs. We will tell you what to build first.

Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.

Get in touch

PROVEN RESULTS

4.7 / 5from 23 Google reviews