Services · Mobile app development · Courier apps
Codeeo offers courier delivery app development New York delivery companies can rely on in the densest market in the country. We build the customer booking and tracking app, the courier app for riders and drivers, and the dispatch dashboard, designed around Manhattan lobbies with sign in desks, Brooklyn walk-ups without buzzers that work, and Queens and Bronx routes where parking decides how long each stop takes.
New York City also regulates delivery work more closely than most places. Minimum pay rules from the Department of Consumer and Worker Protection now reach restaurant and grocery delivery apps, so any platform that pays delivery workers needs accurate records of time, trips and tips from day one. For courier firms outside those categories, the same records still help with payroll accuracy and with answering worker questions quickly.
200+ companies across the US and the UAEFrom a first store to a listed developer
Inside the product
A New York courier spends more of each delivery inside buildings than on the road. There is the lobby sign in, the freight elevator that only runs until a set hour, the mailroom that will not accept packages for a specific tenant, and the fourth floor walk-up where the recipient never hears the bell. On the street, the challenges are double parking, bike lane rules and the Manhattan congestion relief zone below 60th Street, which changes the economics of sending a van rather than a rider.
The capabilities below reflect those realities. Many operators come to us for courier booking app development New York offices can use without phoning a dispatcher, then add the courier and dispatch tools around it. We put pay record accuracy high on the list for any platform covered by city delivery worker rules, because those records are hard to reconstruct after the fact.
Every address can carry its own profile: lobby desk name, sign in requirements, freight entrance on the side street, elevator hours, and whether packages go to a mailroom or to the door. Couriers add notes after each visit, so the profile improves with every delivery.
Less time stuck in lobbies and fewer return trips.
The dispatch board knows whether each courier is on foot, on a bike or e-bike, or driving a car or van, and suggests the right mode for each job based on size, distance and destination. A small envelope from Midtown to the Financial District goes to a rider; a pallet to Long Island City goes to a van.
The right courier on each job, with fewer wasted van trips into Manhattan.
The platform logs trip time, active time, distance, pay and tips per worker and builds itemized statements. For apps covered by the city's restaurant and grocery delivery rules, these records support minimum pay calculations, timely payment and the pay transparency the rules require.
Payroll and compliance questions answered from the data, not from memory.
One hand screens for riders, clear stop order, building notes up front, voice to text for quick notes and offline storage for proof photos taken in basements and subway level mailrooms. Riders can set their availability and see completed jobs and earnings.
Couriers spend their attention on traffic, not on the app.
Photo of the parcel at the door or desk, recipient or doorman name, signature where needed and a timestamp with location. For valuable or regulated items, a one time code sent to the recipient confirms the handover.
Fewer package missing claims and quicker refunds when they are genuine.
A tracking page shows the courier on the way, an arrival window and the final proof. Recipients can message the courier, say they will meet them downstairs, or redirect to the lobby desk, with every message saved on the order.
Recipients ready when the courier arrives.
For restaurant and grocery delivery, city rules require a tip option for customers before or at checkout. We build tipping into the payment flow, pass tips to workers in full and show them clearly on pay statements, with card, Apple Pay and Google Pay through a PCI DSS compliant processor.
Tipping handled correctly and visibly.
Law firms, banks and agencies get company accounts with several authorized bookers, matter or cost codes on each job and monthly invoices. Urgent document runs between Midtown, Lower Manhattan and the courts get priority flags.
Repeat office clients book in seconds and invoices reconcile cleanly.
Role based access for dispatchers, support staff and managers, encrypted storage and transfer, and an audit log of who viewed customer addresses and courier location. These controls support the reasonable safeguards New York's SHIELD Act expects for private information.
Personal data visible only to the people who need it.
Lunch, late afternoon and rainy evenings bring demand spikes that can swamp a small fleet. Dispatchers see open jobs against available couriers by neighborhood, can pause new bookings for an overloaded area or widen delivery windows, and can offer extra jobs to off shift couriers who opted in.
Busy hours managed deliberately instead of by apology.
Who we build for
The city supports more kinds of delivery business than anywhere else in the US, and each needs a different product. A classic messenger company, a grocery delivery startup and a fashion retailer sending same day orders to Brooklyn all share maps and proof of delivery, but almost nothing else. We work out where you sit before we write a scope. Here are four common starting points. The licensing and pay questions differ sharply between them, which is another reason to settle this first.
You move documents, samples and small parcels for offices, galleries, studios and law firms, mostly in Manhattan and nearby Brooklyn and Queens. Your edge is speed and reliability. We focus on fast account booking, mode aware dispatch and building profiles, then build the reporting that shows which clients and buildings cost you the most time. Riders get a simple app that respects how they actually work on the street. Older systems many messenger firms still run can be migrated, with customer accounts and building notes carried over.
Booking speed for regular office clients comes first.
You run an app that pays delivery workers for restaurant or grocery orders. The city's minimum pay rules from DCWP apply, along with pay statement, payment timing and tipping requirements, and restaurant delivery services also need a city license. We build the time, trip and pay records first and design the worker app to show earnings clearly, then confirm the calculation logic with your counsel before launch.
Compliance logic is reviewed by your lawyers, not assumed by us.
You sell fashion, flowers, electronics or home goods and want same day delivery under your own brand. Parcel delivery app development New York shoppers trust starts with your checkout: delivery windows, accurate promises and tracking messages that carry your name. We connect the store to driver assignment and proof, starting with one borough or zip code group. Once routes prove profitable, the same setup extends to the rest of Brooklyn, Queens or Jersey City without rebuilding the core.
Congestion pricing and parking costs push many operators to shift short Manhattan runs onto cargo bikes and e-bikes. That changes dispatch, capacity and battery planning. The app can track which vehicle each courier uses, record charging and maintenance, and keep in view that the city restricts the sale of e-bikes and batteries lacking recognized safety certification. Dispatch can then weigh battery range alongside distance and parcel size when it suggests who should take a job.
Engagement
Codeeo has no New York office and no staff in the city. Our team of 80+ in Dubai, Riyadh and Karachi has delivered 200+ projects across the UAE and the US, and we run every New York engagement remotely by video call. Most clients start with a fixed scope first release and stay on a retainer for regular updates. Some begin with courier tracking app development New York customers see immediately, then extend into dispatch and pay once the tracking data is flowing. Larger platforms sometimes take a dedicated team that stays with the product through each regulatory update and growth phase.
A defined build with a deadline
We agree what the product has to do, write it down with a price and a date, and build exactly that. Changes are priced before they are made, not discovered on the invoice.
A product that keeps evolving
Named engineers who work your hours, join your standups and stay on the codebase. You direct the backlog; we own the quality of what ships.
Something live that needs looking after
A monthly block of hours for improvements, fixes and the small requests that otherwise wait months. Unused hours carry for a quarter.
Technology
Cross platform or native mobile apps for customers and couriers, a web dispatch and admin dashboard, and a cloud backend sized for lunchtime peaks, all documented so your own engineers can take over whenever you choose.
01Mobile
02Data and cloud
03Marketing and tracking
It applies to apps paying workers for restaurant and grocery deliveries.
DCWP sets a minimum pay rate for app based restaurant delivery workers, and since January 2026 grocery delivery apps must meet it too. The rate is adjusted for inflation, so it should be configured rather than hard coded. Other kinds of courier work are outside the current rules, though the city has signalled wider coverage. We build the records the calculation needs and your counsel confirms how the rules apply to your model.
Schedule a free consultation and get a written recommendation, with costs, before you commit to anything.
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